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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2687 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,687 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, comfort, and battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are sonnet of the most comfortable headsets I've worn. The sound is great in my opinion and the battery life is ridiculously long. I would absolutely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing many different wireless headphones, I decided to purchase these beauties and it was a great decision. Not only are they comfortable, they give you some real bass. They connect easily to any device I need them to & they have nice noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rizzoli, Thank you for the 5-star rating! We're very happy to hear you give the WH-XB900N a try and it did not let you down. We're glad that you appreciate the comfortability, easy Bluetooth pairing, noise cancelling, and amazing sound quality especially the EXTRA BASS feature. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So y doesn’t disappoint when it come to sound. The bass I love definitely not like the overpriced beats. Nice and comfortable on the ear no squeeze.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Favorite Best Buy Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A game changer for someone with severe sensitivity to noise!!!! I bought these headphones on a whim and have been satisfied with them for the past several years. The sound cancelling feature works very well. I also enjoy the tap to control functions on the right ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AWESOME HEADPHONES

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING SOUND CANCELLING. I use these in a break room full of 30 people, plus a television loud enough for everyone to ear. Ambient sound adjusting is a game changer and these put out great sound quality. Highly recommend. I use for gym and entertainment. Battery life is more than decent. Hitting 20% Battery life you’re notified and even then i get a solid couple more hours out of it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LandonBP, we're glad you like the sound quality, noise canceling feature and battery of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    All about the bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are some of the best headphones I’ve ever owned. These headphones are feature rich once you download the app and play with the EQ settings, the ambient mode,the noise cancellation etc. etc. I got these On sale for a good price,if you can catch these on sale I highly recommend picking these up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BGFSR,
      Awesome! Thank you for such a great review! We are glad you like the sound quality, ease of use of the settings on the App and noise cancellation feature of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday. I have sleeping problems so i have it Bluetooth to my tv so I don’t keep my wife awake. The sound is fantastic. The over the ear cups are very comfortable.The sound can be adjusted with the ap that come with it so you can set it to your preferences. I eventually go to sleep and there.are no wires to get tangled. The charge last a couple of days. I then charge it with a subc cable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Snert1017,
      Thank you so much for the 5-star rating! We're glad to know that you're enjoying the features, sound quality, comfort and that it fits your lifestyle perfectly. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Chris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantic headphones, preferred over 1000xm4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic headphones. I purchased both these and the 1000xm4 a couple days later just to see what the price difference really got you. Truthfully in my opinion it didnt bring enough to justify spending an extra $100 to $150. These headphones would be great for basically anyone they're good at noise cancelling they're good for sound and they're good for phone calls I don't think they are worth 250 but if you can get them on sale like I did for a hundred fifty they're worth that much all day long. I think my only complaint would be that if you want to turn on the EQ settings in the app you have to revert back to the lowest quality Bluetooth capability if you leave it off which I did most of the time it will remain with the sony LDAC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JumpnToDaThumpn, That's very cool to hear! We're glad you like the excellent noise cancelling feature and sound quality of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. Good to know you've purchased the WH-1000XM4 as well. Using an equalizer on LDAC may downgrade the quality, hence the limitations on some settings. We will surely take note of your feedback as we always strive to make this a better experience.

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    solid headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good noise-canceling headset, sound is good, almost as good as the more expensive WH-1000XM4. I'm happy with these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Great! We really love to hear you like the great sound quality and noise canceling feature of our XB900N Wireless Noise Canceling Extra Bass Headphones! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for the gym and they have been doing great since. Also when I just wanna jam session to myself. These are pretty loud as well, you can hear clearly from the outside !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mells, Great! Thanks so much for choosing our WH-XB900N Wireless Noise Canceling Extra Bass™ Headphones. We're glad to hear you love the great sound and overall features of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Real Step UP

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 15 months ago I reviewed the Sony CH700N headphones and said it sounded better than 6 other BT headphones I had, but they were not comfortable for more than an album or so. Needless to say I've kept looking, and with 2 more set earbuds and 2 more over the ear headphones to consider I now have the Sony XB900Ns. They weigh about the same as the CH700's but have a completely different foam configuration. They have deeper, softer foam around the ears, they are deep enough that my ears don't touch the inner drivers, which is what I think caused the discomfort with the CH700s. The are much more comfortable and do a better job of noise canceling. I've found them much more comfortable than the CH700's, the foam at the top is a little thicker and they don't squeeze quite as tightly. In addition; changing volume or music is accomplished with a simple swipe to the right headphone, and if you cover your right ear (headphone) with you hand it mutes the music and enables the ambient mode so you can clearly here the environment around your. I really missed this in the CH700's, several other headphones I've acquired recently have this feature in one fashion or another. It's truly worth having if your going to wear headphones around others. Using these headphone on the telephone is somewhat better than the tunnel sound I found on the CH700s, the echo cancelation seems to works better, I believe the CH700s prevented me from hearing myself talk and these XB900s allow my voice to be heard as I talk. This is another big improvement. Now how do they sound. I tried to compare the two headphones (which BT I can't pair simultaneously (nor can I wear). There is no question that the VB900Ns are louder (more efficient: specs say by 4dB). The the bass is undeniably more pronounced, maybe deeper. They remind me more of the sound profile you expect from 'Beats' headphones, but at the same time these Sony XB900N's mids and highs are a bit brighter and louder than that of the CH700's. I'd expected to compare the same volume level on my phone, but to make them equivalent the XB900N's needed to be one notch lower. I think that the XB900's do a much better job of noise cancelation; I tried listening to both with my television on, and the external noise bleed with the CH700's was noticeable, where it was (nearly) non-existent on the XB900s. But I was doing this to also test the XB900's ambient listening environment, where you turn off noise cancelation and "bring in" the external noises. This allows you to hear what's going on around you. I could clearly hear the television and my music, by placing my hand over the right headphone it muted the music and I could only hear the television (clearly; the headphone mic was picking up the external sounds and playing them through the headphones). As I said this is a great feature. Now to some music from Boston and Pink Floyd; The transition from "Foreplay to Long Time", has some great surround stereo separation, softly swirling from ear to ear. The XB900s were clearly deeper but also more airy, both had a great complex midrange, but the overall balance of the lower lows and higher highs on the XB900s was captivating. As "Smokin's" bass built the XB900 certainly get your attention, maybe a little overwhelming, but it was not uncomfortable. Here the CH700's were not as captivating, lacking the thump of the XB900s. Listening to the Immersion Edition of TDSOTM, the voice in my head in "Speak to Me (Live)" were surreal with the subtle background noises. But here again the XB900s soundstage was more fulfilling. The girls in "The Great gig in the Sky" sounded ethereal. I enjoyed the comfort and sound of the XB900's more. That being said, the deep bass of Money seemed over the top. But after spending some time with Sony's HeadPhones App I found that via the 'Equailzer' I could either use their Bright mode or create my own custom mode, taking down the bass a notch and kicking up the highs, to give me a better balance. The app also has a surround mode (VPT) that can put you in an Arena (to much reverb), a Club (kind of bassy), Outdoor Stage or in a Concert Hall (my preference for live music). You can't get to these features from the headphone directly (that I could find). You need to access them from the phones 'Headphones App' which is fine, as it's probably not going to be changed that often. So, I'd say the Extra Bass from the XB900s can be a bit over the top, but you can modify their sound curve from the Headphones app to you liking. One other touted feature is Google and Alexa integration. If this is enabled it disables the Noise Cancelation/Ambient button's operation and that button then functions to interface with Alexa or Google (they should have added a dedicated button). Having both Google and Alexa I tried Google first, but the first instruction I tried (skip to next song) was not supported. It could handle volume up and volume down thought. Also when issuing voice commands, my other Google devices could hear my commands and they "won" over the headphones. Maybe my understanding of how this integration is supposed to work is misunderstood.... but it's not explained anywhere in the "manual" or via the online Headphone app. At best I'd say this is a work in progress. I also listened with the wired connection and as expected the overall sound stage is much wider and brightness of the headphones really shined. Until I connected these headphones directly to my DAC I really didn't know how good how good the XB900s were (with bass tuned down via equalizer). I'd really like to see a headphone that can connect direct via Google play (Wi-Fi) some day. The headphones take 7+hrs to fully charge, but are rated to play for 30hrs (plenty). The headphones are still a little heavy (8.96oz), but the improved foam helps a lot. They are a nice step up, in both sound and functionality from the Sony CH700's, and still a reasonable price. I'm impressed, looking forward to trying them on a long air flight. Sony XB900Ns: my new favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sound, Ultra Comfort, Noise-Cancelling Star!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Sony WH-XB900N wireless headphones are an outstanding option for a comfortable listening experience at home, traveling or in a noisy office. They incorporate very effective noise suppression and echo canceling systems, have easy-to-operate controls and a very long battery life. Their quality is evident in every feature and they a part of the well-regarded Sony Extra Bass family. Here are the key features: • Sony WH-XB900N noise-canceling over-the-ear Bluetooth headphones • Ergonomic, fully adjustable over-ear, closed dynamic headphone • 40 mm dome driver for maximum bass and very accurate wide frequency response • Noise-canceling/suppression technology helps block external noises, may be switched on or off • Monitor function allows ambient sound to be easily heard while wearing headphones, may be switched on or off • Bluetooth 4.2 reception range up to 50 feet, NFC pairing connection option, support aptX codec • Built-in microphone for making and receiving phone calls • Touch control on side of right earphone to raise/lower volume, next/previous track selection • Power, Bluetooth pairing, Monitor and Noise Cancel buttons on left earphone • Rechargeable internal lithium ion power source: 6 hours to fully charge with included USB-C connection cable • Headphones will operate 30+ hours continuously from a full charge, 16 day standby time, customizable auto-off timer • Can also operate without using any power by connecting an included 4.1 foot 3.5 mm stereo cable to left earphone • 3.5 mm (headphone) male-to-male 50” connection cable included • 20 – 20,000 Hz audio frequency range, less than 1% THD distortion • Sony Headphone Connect app provides graphic equalizer and presets • Easy to follow illustrated quick set-up guide • Foldable design for compact storage • Size: 5.5 inches by 6.6 inches by 3.5 inches • Weight: 9 ounces • Soft pouch with drawstring closure included • One year warranty on parts and labor Included in the box are the headphones, instructions, a short USB-C charging cable, a 50 inch long 3.5 mm direct-connect wire cable and a nice soft pouch. The quick set-up guide is comprehensive with step-by-step instructions for using the headphones, a trouble-shooting checklist, technical specifications and detailed explanations for using each feature. The headphones have a non-reflective black finish, substantial bass-producing drivers and super-soft memory-foam cushions on each headphone for superb comfort and noise isolation. They fold flat to enable compact storage and to easily fit into a purse, drawers, etc. The Sony WH-XB900N has a look of quiet quality and business elegance without flashy excess. First step is to charge the headphones. Just attach the USB-C charging cable, plug it into your computer or a USB outlet and LED lights will go out when they are fully charged (which may take 4- 6 hours when fully discharged.) A red LED light next to the charging port goes out when the unit is fully charged. The stated music playing time of thirty hours seems conservative since I found the headphones would operate for nearly forty hours before fading out. The customizable auto-off feature aids this very long battery life. Next, press the power button to turn them on – an audio prompt indicates when the power is on or off. Pair the earphones with your phone or other source via Bluetooth or NFC. An audio prompt guides you, but my phone paired them very quickly and without drama. A blue LED indicates the connection has been made. The connection remained very solid throughout my home, up to nearly 50 feet. The headphones are fully adjustable and the very soft pads completely and comfortably enclose even the largest ears. The Sony WH-XB900N are the most comfortable headphones I have ever worn. They are light (9 ounces) and have plenty of adjustment range to enable a perfect fit. The earphone pads are fairly large (about 4 inches tall and 3 inches wide) so they qualify as “over ear” and they provide excellent sound isolation. You can wear them for many hours in perfect comfort and your ears will never complain. Even without the noise-canceling function most external sounds are blocked. Pressing the Custom (automatic noise canceling) button turns on that feature and there is an audio announcement that it is active (or that it has been turned off.) The ANC technology is very effective for mid-frequency noise. I turned on both my shower and bathroom sink faucet and the noise (which would normally be very loud) was just a faint hiss which I could easily ignore while listening to the music. Even without music playing the noise canceling feature was pretty effective. Further, you can adjust the degree of noise cancellation using the Headphone Connect app. These would be great on a noisy airplane ride! The Sony WH-XB900N headphones have a very accurate reproduction of music from bass through mid-range notes and on to the highest frequencies. You can modify the sound contour/response by utilizing the Sony Headphone Connect app which features a full equalizer, a number of surround sound presets and sound positioning controls. For those who like heavy bass these are an ideal choice. If you want to cut back the bass the equalizer on the app will do that very effectively. I played every range of music, from classical, blues, hard rock, jazz and a full range of vocals (opera through folk ballads) and these fine headphones never disappointed me. The sound quality is just beautiful. Sony has positioned these headphones to deliver premium sound and features at a mid-range price. Yes, you might find slightly better headphones but only if you are willing to spend at least 50% more, and even then most users would not really appreciate any difference in sound or features. Like all good earphones these will respond to various voice commands, allow you to interact with Siri, take calls, etc. Each earphone has some controls. The right side has a nice touch pad which will raise/lower volume, skip tracks (forward and backward), pause and repeat tracks and has a microphone for use during calls. The left side turns the earphones on/off, handles Bluetooth pairing, activates the noise cancelation feature and also takes calls. One very clever feature is Quick Attention which shuts off noise cancellation and lowers music volume when you touch the right headphone, enabling you to easily hear outside sounds (such as someone speaking to you), and then resumes noise cancellation and music volume when you remove your hand. Bottom line - the Sony WH-XB900N noise-canceling Bluetooth headphones are an excellent value for discerning music fans who want a very comfortable headset, superb noise isolation and beautiful sound reproduction. They are a perfect choice for traveling and would pass boring hours in airports and on planes with gold stars for quality, sound level and range. I am happy to award this fine product a full five stars and my full, unqualified endorsement. Buy these if you love music and want sweet isolation from the nasty noises of the world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still going strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost 2 years of use, they are holding up really well and the leather/foam is still in good shape. They connect to my phone and work computer, noise cancellation still meets expectations, and sound quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked well for some time. Have had zero problems and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    100% for BASSHEADS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you loveeee bass like me, these are 100% for you!! If you love that concert feel, these are the ones! I had the Bose Quiet Comfort 35 II & their nice but missing the bass I wanted. These Sony headphones have Surround (VPT) and Equalizer controls, so you can adjust the bass even more! These are hands down for bassheads!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lexi, we're glad you love our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PHENOMENAL SONY HEADPHONES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've ever owned. The sound quality is out of this world. The app asks you to take a photo of your ears to tailor the sound to your specific ear shape! If you love music as much as I do, you will definitely be able to be in your own "NIRVANA".

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WildWiffey02, we're glad you like the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Xtra Bass Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the XB950N1. Pros: More confortable Lighter Softer headband No cracking noise Better design Fast charging Usb C Mids: Same audio signature quality Same active noise canceling Same XtraBass Cons: Gestures to get used to Short Usb C cable (lame) I don´t like the carrying pouch Buy these, you won't regret it, buy it if they have a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I brought it as a gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I brought it myself as a gift and I liked them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony Headphones Do It All

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Metal to Mozart, what do they have in common? They both sound amazing on this Sony WH-XB900N wireless noise canceling over the ear headphones. Features also include active noise canceling, ambient noise and XB Bass sound. Crystal clear highs, smooth mids and deep punchy bass make these Sony XB-XB900N headphones suitable for any kind of music from Classical to Rock. • Comfortable for all day wear, I enjoyed the over the ear experience to listen to some eclectic music. I listened to some music from Heavy Metal, Alternative, Hip Hop back from the 90s, and Classic Rock. • I charged the Sony wireless headphones for about 13 hours to a get a full charge of 30 hours to play music. You can also charge a quick 10 mins for 60 mins of play which is very convenient. The charging cord is a USB-C connection to the headphones and a regular USB that plugs into your computer or USB/wall plug. I think Sony made the charging cord a little short. If you want charge the headphones, the short cord will keep the headphones very close to wherever you choose to charge. • There are 3 main ways to connect the Sony wireless headphones. The connections are Bluetooth, NFC (Near Field Connection), and a 3.5mm jack with gold tips. I connected to Bluetooth on my Smart Phone. I also connected to my computer using the 3.5mm jack which has a longer than usual length (which is great because you can move around). Using the custom button on the left ear cup, you can active the ambient noise on/off and active noise canceling. This is while you listen to tunes or just to help you relax. Combining with music these active noise systems, a sound stage is set for you to hear the music better without little noises bothering you. The over the ear cups just by themselves help with that as well. • Next I installed the Sony Headphones App. It was easy to install and easy to use. I used the app to get the Google Assistant. It is a real nice feature pushing the custom button on the left ear cup and asking the Google Assistant for weather, or time, etc. The App also allows you to monitor your position for sound (stationary is what I used), VPT (virtualphones technology), Equalizer, Sound Quality mode, DSEE (digital sound enhancement engine). Of course, ambient sound modes are also used in the App. The app mode allows you to get all the sound fields to adapt the music to your ears. The fields are a concert hall, outdoor stage, club, arena and off. To get the get the fields to work you must turn the Sound Quality to be set at “Priority on Stable”. After that you will be able to access the sound fields. The EQ is pretty cool as well. • The reason that these Sony headphones sound really amazing is the frequency range and drivers. The headphones have powerful 40mm drivers and a frequency range of 3Hz-20kHz which produces reference grade audio. So you will enjoy your love of music that is articulate and punchy, just like the original sound. The noise canceling and ambient works great. I couldn't even hear my texts as they came through my phone right next to me. • When the phone rings, no worries. The Sony wireless headphones have hands free calling with HD Voice. You don’t need to adjust anything. Just answer the call by tapping the answer spot on the right ear cup. It is located in the middle just to the right of pause. If you do need adjusting with the mic you can activate it by tapping the right ear cup, just off the middle to the left. • The hardest yet most convenient part of these Sony headphones is how you control the volume and tracks. The right side of the outer ear cup has the controls on a pressure sensitive plate. At first it may seem hard, but you can get used to it very quickly. I think it is probably the best feature. You can turn up the volume by simply tapping the top of the side (not the the top) of the right ear cup. To lower the volume, you just need to tap the lower part down on the right of the ear cup. If you want to change tracks tap forward or toward the back of the right ear cup to change songs or replay the current song. If you cup your hand over the right ear cup, it mutes the sound so you can communicate with someone while the headphones are still on. Simply lift your hand and the music turns back on. • Now I couldn’t get the right ear cup to respond when I plugged into computer. It seems only the wireless connection uses the right ear cup for controls. • These Sony headphones fold flat and fit into a soft carrying pouch. This makes for easy travel or storing in your suitcase. A pouch is fine but a carrying case would have been better for these high tech headphones. Overall these Sony wireless headphones offer a unique set of sound controls and excellent/amazing sound. Using the right ear cup couldn’t be any easier for controls after trying it a few times. Features like the ambient/noise sound canceling, the awesome sound of music (from all different genres) and the XB Bass make these high tech headphones from Sony an excellent option when looking for headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Very Weak Plastic

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound fine.. good base but the build quality trumps that.. the plastic is weak at exactly where is not supposed to be.. mine broke not long after I bought them.. very disappointed because Sony used to build sturdy products.. this one is not.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bummed,

      Thank you for choosing and purchasing our Sony WH-XB900N Wireless Noise Canceling Headphones.

      We are sorry to hear that your headphones were broken. This is definitely not the news we'd like to hear from you. We'd love to turn your opinion around and assist you further. Please follow the steps below for ways to contact us.

      May we contact you to help? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Headphones Model Number:
      Additional Information regarding your experience with the XB900N

      We value you being a Sony customer and we are sorry for the inconvenience.
      Thank you for letting us help assist you. Hope to hear from you soon.

      Sincerely,
      Jess Sony_US

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