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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 79 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers highly value the Smartshell Case for its protective qualities, but have concerns about its durability. While some customers appreciate its ability to safeguard their MacBooks, others have experienced cracking and breakage within a year of use. The bottom shell's inability to fully click into place near the back has also been noted as a design flaw.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 79 reviews
  • Pros mentioned:
    Looks

    Rated 3 out of 5 stars

    Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really good once installed. But a few weeks later the corners started to break and it is past the allowed time to return it. So I bought some nice plastic trash.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Not as durable as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try out the Speck Smartshell Case for my 14” MacBook Pro (M1/M2/M3), but I’m a bit disappointed with its durability. The bottom shell doesn’t fully click on near the back, and it seems like it wasn’t designed to snap in place there. This leaves part of the case feeling flimsy, especially when I’m taking my laptop in and out of my backpack. For the price, I expected a more secure fit and stronger build quality. While it does offer some protection, I don’t have full confidence that it will hold up over time, especially with frequent travel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an absolutely great purchase. It’s everything I need for our business. This is a great product and Best Buy did an amazing job helping me find the right laptop for our business needs thank you for all your help.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy protective shell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - study and easy to clip on. Already cracked it a little when my laptop slid off my desk, so it's obviously doing it's job. Would still need a laptop case if you're traveling.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Speck Smartshell Case for Macbook Pro 14" Clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are small cracks in the case after less than one week use. The computer has not been dropped or bumped. The case looks nice of the computer. However, I don't think it will protect for long, given that it is already developing cracks. I can't recommend purchasing it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs Stronger Material

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third case I have went through in not even a year, and I am really honestly dissatisfied. The material does not withstand enough for everyday use, and there is cracks that are noticed particularly in the corners almost every time I've used this case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Immediately Cracked

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll just say I completely baby my laptop. It’s always either sitting on my desk or in a padded carrying case inside my backpack. However, somehow, hairline fractures began showing up after a few weeks. Within three months every corner, top and bottom, was cracked. It looks like I’ve been chucking my laptop around… Not worth $40.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Cracked within a month

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and fits well but I don’t remember dropping my laptop or hitting it hard anywhere for it to crack. Look for something else and avoid this.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    worst item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it.it got broken in two months.got multiple breaks.mainly at the edges i don't like the product

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 3 out of 5 stars

    One small issue...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the case was fine and the material seemed to be good but with the case I purchased, the back of the bottom half did not "clip" onto my MacBook Pro and did not give the feeling of my computer being protected. The top piece of the case, however, clipped into place and felt very secure. At the end of the day, I'm a picky person and for the price tag, did not feel that the item justified the price. It would be nice if Best Buy could get some of the Spigen branded cases for Apple laptops which is what I ultimately ended up going with. I did not bother to take pictures of the case I purchased but the picture included will give a good indication of what my issue was.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Keep your Macbook new!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my Macbook protected from the slight bangs and nicks of everyday ad agency life, plus it looks sharp without compromise of the Macbook. Great for keeping the shell scratch free and ding free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case great quality somewhat feels too stiff though not crystal clear as what we’d think but that not a big deal for me only issue I have is that the case feel like a really hard plastic that can at first feels weird on the Mac

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2nd time being replaced under warranty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracks from light usage. I do not drop my Mac, and daily use/ temperature change causes warpage. Crack in middle of plastic, clearly not from dropping. (Clear in pic) It is only ever the top piece that warps, NEVER the bottom piece of the case. Quality control on iphone cases seems to be far better than in this department. I've spoken to Speck directly, and replaced the case once already. This will be the second time it is being replaced under the warranty. Do not recommend, coming from a fellow tech advisor.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Thanks for your review, Kayla. We really appreciate you taking the time to share such detailed feedback, especially from a tech advisor’s perspective. Insights like yours help us continue to refine our products, and we’ll be sure your comments are shared with the team. SpeckProducts

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    My 14" Mac shell case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This clear Smartshell case for Mac Pro 14" is the best shell cover I have ever encountered. It doesn't slip out of your hands. It does the job of protecting the Mac with out being seen.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cute and purposeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case to use. Did not add much weight to my computer. Pretty high price but I believe it is worth it. Love the color as well. This case also allows me to add 50 million stickers with out damaging my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Clean lines, good protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides needed protection and still looks good. Excellent for the minimalist.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great fit and protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure that my new computer was protected. Great fit on my new MacBook pro.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit

    Rated 5 out of 5 stars

    Fits perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover fits snugly on my laptop. The footpads hold it in place, no sliding or slipping. It doesn’t mask the color of the laptop. I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best price and quality of product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shell is perfect for taking care of my MacBook Pro that I bought at the Best Buy store. The shell, in addition to taking care of my computer, gives it an elegant finish, revealing the design of the computer itself. Because the shell is clear, it shows the design of my computer, in addition to protecting it. I recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 3 out of 5 stars

    Shell for laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shell was tricky putting on. Not sure if it will last but I was willing to try it for the price and I plan to be extra careful with the laptop!

    No, I would not recommend this to a friend
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