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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 436 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Spotlight Cam Pro for its easy setup, excellent video and picture quality, and reliable night vision. They appreciate the convenience of the solar panel and the peace of mind it provides. However, some users have concerns about the battery life and the need for a subscription to access all features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 436 reviews
  • Pros mentioned:
    Led lights, Motion detection

    Rated 5 out of 5 stars

    These Cameras with Lights & Solar are Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these cameras with built in lights for my super dark backyard. They work perfectly and only notify me when a person is back there; no false notifications due to wind, dogs. They are seamless with my indoor Ring cameras. Best decision ever to add them! I feel safer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring camera performs flawlessly, just as expected. I have several Ring cameras around my property, and I installed this one at the end of our driveway to notify us whenever someone drives up. We added the solar panel for hassle-free battery charging, which is a great convenience. The built-in light is a fantastic bonus, especially on evenings when our lamp post isn’t lit. Overall, I highly recommend this Ring camera for its reliability and added features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup took about 15 minutes, good quality, receive notifications easily, and I'm happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Clear sharp picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has nice clear picture. Lights don’t come on if the porch light is on, would save some battery charges. I have mine hooked to a solar panel. Had to build a mounting base sit to solar plug location and rave configuration. Looks good and is secure.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Outdoor Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a clear picture and is easy to setup and install. Recommend getting the solar panels for recharging vs changing them out every few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but the quality upgrade compared to the older gen spotlight cameras from ring is amazing. definitely highly recommend and can definitely highly recommend ring as a whole. Great security company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RINGS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to put on our shop view our back door. Now our house is totally covered by rings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the other rings the original generation ones. This one is so much better like the picture quality ring has done it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About tWashing vacuum cleaner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy‘s best customer service is good. All worker is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RING Spotlight Pro - Good Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are Good Quality & work good Bought 3 of them. App is Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Spotlight Cam Pro (Battery)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Completely battery operated so no need to hard wire. Resolution is clear and lights up the area nicely with its spotlights. Easy to add to my existing ring setup, as well. Comes with a battery but can have an additional battery installed for longer usage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Spot light cam pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I’m able to see far both ways down the street very clear day and night

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Security camera/flood light and motion detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great views and angles and flood light with a motion detector.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring is the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, affordable, high safety performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install for equipment and app. Ever since I installed the cameras I have had no activity on my property or theft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean look, does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted this guy in garage. Great addition so i have eyes in the back. Thanks Ring!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good Camera Requires Bad & Overpriced Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give zero stars if I could. Ring only cares about getting new subscribers. If you don’t pay them for a subscription you get a free month every time you connect a new device. If you buy 3 cameras they give you 3 months of professional monitoring free. If you’re already a paying subscriber you get no benefits at all. They say you get exclusive discounts but the devices are always more affordable (brand new) through 3rd party retailers. Any offers for 6 months of free monitoring or something akin will not extend your subscription. My alarm has gone off plenty of times in the last couple years with “professional monitoring” active and I’ve never once been contacted by their monitoring team. There’s no way for you to see notes from the monitoring team & they don’t contact you when the alarm is going off so how do we know they’re actually monitoring anything?! They’re not. So I’ve given them thousands of dollars for devices and hundreds in subscription fees for… the ability to store video clips. That’s it. That’s what you pay hundreds of dollars a year for. Do yourself a favor and invest in one of their competitors that allows you to store video locally. Don’t get tricked into an expensive subscription that RING doesn’t deliver on.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Ryan.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products and services. Your peace of mind and security are extremely important to us. Being able to save, download, and review footage captured by your Ring Spotlight Cam Pro is a valuable feature of the Ring Protect Plan. We can definitely provide you with more information regarding the professional monitoring and Ring Protect Plan concerns that you mentioned in your review.

      At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Protect Plan is mentioned on our Ring packaging, on our website, in the welcome email you received upon setting up your device. Your Ring products provide their standard features (instant alerts, live view, and two-way talk) without any subscription. Ring Protect Plans simply offer downloading and sharing video capabilities, for those who want them.

      If you are not receiving calls from the Ring Professional Monitoring team upon an alarming event, we recommend ensuring that the feature is enabled in the Ring app. Please follow these steps to enable Ring Professional Monitoring:
      Open the Ring app.
      Tap the Menu.
      Tap Settings.
      Tap the monitoring option that is currently listed under Type.
      Tap Professional Monitoring.
      Tap I Agree to agree to the terms and conditions.
      Complete the rest of the professional monitoring setup, then check your email.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      Thank you,
      Melissa from Ring. Ring

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery from manufacturer drain really fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why 3 stars because first I thought the battery life from the manufacturer should be almost full but unfortunately not because after the geek squad installed it less than a week the battery already out and other than that I thought this camera only need one battery but the reality tells different because there is another slot for another battery and ring doesn't provide it we have to buy that extra battery.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi there, I'd be happy to offer some clarification on your Spotlight Cam Pro. We always recommend fully charging the battery before installation for our battery powered devices. This is because the battery level out of the box may vary, so it is best to charge it up prior to installation. Additionally, only one battery is necessary for the Camera to operate. A second battery can be added if you want, which is why there are two battery slots. If you have any other questions about your Spotlight Cam Pro, see answers from other neighbors on the Ring Community https://community.ring.com/. Best, Ashley from Ring. Ring

  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but regrets! it is constantly updating. completely worthless! Called ring to see if there was something that could be done. And if the camera was functioning properly? Ring rep said yes, that’s normal.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi DJsMom.

      We appreciate the time you have taken to share your Ring experience with us. We understand how important it is for your Ring Spotlight Cam Pro to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Spotlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.

      It sounds like the device is not performing to your expectations. Firmware is a software program embedded into your Ring device that keeps it functioning properly, and is automatically updated. Battery-powered devices can’t be used while firmware is updating. When the light on your device stops flashing or goes dark, the update is complete and your device is ready to use. Wired or plug-in devices can be used while updating, but performance can be temporarily affected. When the light on your device stops flashing, the update is complete and performance returns to normal.

      Note: Do not press the setup button or disconnect your device from power while your Ring device is updating.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Amilia from Ring. Ring

  • Pros mentioned:
    Camera quality, Ease of use, Motion detection

    Rated 5 out of 5 stars

    Ring Security pro light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing electronic security camera. Even in dim lighting, it provides clear video clarity. The motion detection feature is excellent; it instantly notifies me when there is movement. I can watch my property from anywhere with ease thanks to the app's user-friendly UI and easy setup process. All things considered, I heartily suggest it to anyone searching for trustworthy home protection.

    I would recommend this to a friend
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