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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 577 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with how easy it is to use the reader and set it up. They also appreciate its portability and long battery life. Additionally, customers find it convenient for contactless payments and suitable for small businesses. However, some users have experienced occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 577 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Square - Reader for contactless and chip (2nd gene

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Square reader worked very well for the craft show that I attended. This was the first time that I used this model and it worked far better and faster than my previous Square. I really like the quick connections for each transaction.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We’re thrilled to hear your Square Reader performed so well at your craft show, Teresa! It’s great that the quick connections and improved speed made a difference for you. Thanks for sharing your experience! SquareAU

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy to use and well organized app

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Bought for our annual event I help run and made check in and ticket/merch purchases seamless. No complaints with square

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review, DillonR! We're thrilled to hear that the Square Reader made check-in and ticket/merch purchases seamless for your annual event. Thank you for choosing Square! SquareAU

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Second generation better than first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect faster and the battery holds charge longer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Reader for contactless and chip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Works very well! Up good work!!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, Bigjamebo35! We're thrilled to hear that you're enjoying the Square Reader and that it’s working well for you. We appreciate your feedback! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Now Accepting Cards!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2nd generation version of the Square card reader is such an awesome device that is very user-friendly! I feel like I'm in the future when customers just tap their cards and pay!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're thrilled to hear that you're enjoying the seamless experience with the Square Reader for contactless and chip (2nd generation). Embracing modern payment methods does make transactions smoother. Thank you for choosing Square to enhance your payment process! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Reader

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Square reader, it is very convenient and easy to use.I definitely recommend this for anyone starting a business and or personal use.This will be great to have.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We appreciate your positive feedback on the Square Reader! It's fantastic to hear that you love its convenience and ease of use. We're thrilled to have your recommendation for both business and personal use. Thank you for choosing Square! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for small business

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small businesses on the go! Was able to set up and get moving within minutes.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      It's fantastic to hear that the Square Reader for contactless and chip has been a valuable asset to your small business! With its quick setup and ease of use, it's designed to keep you moving efficiently. We're here to support your business every step of the way! SquareAU

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Square tap to pay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my donut shop. I 100% recommend this.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We appreciate this glowing review! We're thrilled to hear that the Square Reader is working perfectly for your donut shop. Your recommendation means a lot to us, and we’re glad it’s helping your business run smoothly! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved it, I bought it a day before to charge a customer and it was really easy to set up and process payment.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi there, Hola! We are so glad that the set up was easy with this Square Reader. Thank you so much for the positive feedback. We greatly appreciate your positive review. SquareAU

  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Square reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items helps with sales tremendously. Only issue I have found is that it keeps disconnecting and can be a real pain to reconnect on the go.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, TerrilM, for sharing your experience with the Square Reader for contactless and chip. We're pleased to hear that it has been a valuable tool for your sales. However, we're sorry to hear about the disconnection issues you've encountered. Please check out this Contactless + Chip Reader troubleshooting steps https://squ.re/3YmB1d8. We appreciate your feedback and hope your overall experience with Square continues to be positive. Happy selling! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kartman123$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this square for my business and I it helps me make sales when customers are not carrying cash.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, StuartL, for your feedback on the Square Reader for contactless and chip (2nd generation) from BestBuy! We're delighted to hear that it's been a valuable tool for your business, helping you make sales when customers don't have cash on hand. Happy processing! 😊 SquareAU

  • Rated 5 out of 5 stars

    Square Reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy saved me with this purchase. It is an amazing place to buy anything you need for your house or office anything.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello, JuanP. We're glad to hear that Best Buy came through for you with your purchase! It's wonderful to know that you find it an amazing place for all your household or office needs. If you ever have any specific questions or concerns regarding your Square Contactless and Chip reader feel free to reach out to us directly. We appreciate your feedback! SquareAU

  • Rated 5 out of 5 stars

    Square Reader and Apple Cables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salespersons were very helpful and provided several options.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, JackieL! We're glad to hear that the salespersons at BestBuy were helpful in providing you with options for your Square Reader for contactless and chip. Happy processing! SquareAU

  • Rated 5 out of 5 stars

    SQUARE WIRLESS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for the more versatile wireless rechargeable more payment options!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, EddieC, for choosing the Square Reader for contactless and chip (2nd generation)! We're delighted to hear that you find its wireless and rechargeable features versatile, offering you more payment options. We're here to support your business's success! SquareAU

  • Pros mentioned:
    Battery life, Compatibility, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Payments on the go!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square makes it so easy to accept payments while you are out on the go. The Square Reader for contactless and chip cards makes it even easier to accept cards while being mobile for a small price. You can accept Apple Pay, Google Pay, Cash App, Visa, Master Card, American Express, Discover and JCB. It's so easy to just tap or insert to get paid on the go!. What comes in the box? You get the contactless chip reader, a USB-C cable to charge the reader, a sticker with payment types and instructions. You will need to have the Square app on your phone, make sure your bluetooth is turned on to set up and pair the reader to your phone. Set up is very fast and very easy. The battery has lasted for my 7 hour events with no issues. This is an upgrade from the previous versions - so you no longer need a headphone jack to swipe cards. It works with both iPhone and Android devices. It includes data secutiy, 24/7 fraud prevention, and payment dispute management at no extra cost. This is a great upgrade from previous versions. Would recommend.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive review of the Square Reader for contactless and chip (2nd generation)! We're thrilled to hear that it has made accepting payments on the go so easy and convenient for you. In the box, you'll find the contactless chip reader, a USB-C cable for charging, and a sticker with payment types and instructions. We're here to support your on-the-go payment needs! SquareAU

  • Pros mentioned:
    Battery life, Ease of use, Setup
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Get Paid Anywhere

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    --- SETUP --- Setting up the square reader was quick and simple. It came halfway charged, but I did a full charge before use. Update the device’s software and you’ll be ready to use it in no time.. --- FEATURES --- This square device (gen 2) looks similar to gen 1 but it has improved connectivity and can be charged with a USB-C cable. On a full charge, it can last you all day. You can recharge with mobile chargers if needed. You get charged 2.6% + .10 cents for every tap or CC insertion. Accepts Apple pay, Google Pay, and other NFC payments such as tapping a debit card. --- PERFORMANCE AND EXPECTATIONS --- The square reader worked flawlessly. I teach salsa dance classes on the weekends. I currently have 1 square swivel with an iPad, and 1 gen 1 card reader. Now with the gen 2, I was able to charge more dancers quicker, as each of my dance partners had a device. I was using the gen 2, which I noticed didn’t lose connectivity during use, which occasionally happens with the gen 1. It charges fairly quickly with the USB-C cable and is very light. My customers paid with both, NFC phone taps or CC/Debit card insertions. Using the app on my phone, I was able to quickly charge customers for 1 class, 2 classes or private lessons. For the private lessons, I took my time setting up different packages and discounts for more purchases of private lessons upfront. Customers were able to see what they were buying before committing to payment and the receipt was either emailed or texted to them. Additionally, I had a show I was hired to perform at. Once at the show, the client said they’d pay with a CC on site. This gen 2 Square device was the perfect travel companion. I made an invoice from the square site and was able to charge them with my device. Client and I were both happy with how quick and easy it is to use Square. --- APPROVAL --- If you’re starting a business or your business requires you to travel, Square is your best friend to safely and securely charge your customers. I highly recommend this product to anyone who wants their business to have a more trustworthy presentation.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're grateful that you took the time to provide us with a 5-star review. Your feedback is valuable to us. Thank you for your business. SquareAU

  • Rated 4 out of 5 stars

    Square reader

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very easy to use I am very happy

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, PedroA! We're thrilled to hear that you find our Square Reader easy to use and that it meets your needs. Happy processing! SquareAU

  • Pros mentioned:
    Battery life, Ease of use, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    2nd version of Sqaure much more convenient.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square Reader is definitely a nice device that helps out when owning a business. It allows me to take debit cards for purchases people make and to do it in the easiest way possible. With this version, there is now a way to connect the reader to Bluetooth on your phone. This makes it much better and much easier to use on different phones without a headphone jack from the older square model I’m used to. There is also contactless payment embedded within a device as well for “tap to go” purposes. It’s very simple to set up; once you download the app and sign in you’re good to go from there. I actually have a chance to use this at an anime convention for a booth for testing. Everything worked fine for me with payments going though. Didn’t have any issues taking payments or connecting my account. The charge isn't too bad as Square takes 2.6% + 10 cents for each contactless payment that is made. Battery life fine lasting me the day it needed 4 LED indicators to let you know what battery life is left and can also see what battery life is left in the app. Overall, the device does the advertisement it says it does. Which is to get your payments as quickly as possible for the merchandise you sell. And it does achieve this at this price point and is a fantastic little device that’s extremely handy for a business owner. There’s no way you can live in a day and age without a Square reader at this point if you want to broaden your payment horizons. I would recommend this product without a doubt if you are a small bussiness owner.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Square. We sincerely thank you for taking the time to share your thoughts with us. SquareAU

  • Rated 1 out of 5 stars

    20 Hours of Screentime before Warranty Repair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has had 20 hours of screen time and under warranty since purchased in February. It turns on and off automatically without showing any picture. Samsung claims to be sending a service tech. Being a new TV with only 20 hours of screen time, this is highly frustrating. Had higher expectations from Samsung based off other home appliances.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Conveneient, compact, quick and east transactions!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with this Square Reader! I was able to take it to my vendor market this past weekend and use it at my booth! Before having the Square reader i was limited to only cash, cashapp, venmo and paypal payments but now with the Square reader i am able to accept credit and debit cards on site at all of my vendor markets! It is easy to set up and use. I followed the instructions and set up my square acckunt and linked my reader to the account. I was able to cusfomize what i wanted through my square dashboard . This square reader can be used for tap pay or inserting the chip of your card. It is quick and effective to take a payment through this squafe reader! My customers loved that i was able to offer them this method of payment. The square reader connects to your dashboard giving you all of your transactions and data that you need. It is small and compact fitting it the palm of your hand! I love that its easy for me to take on the go to all of my vendor markets. Its rechargeable which is great and it connects to your phone or tablet using Bluetooth! Overall my experience with the square reader for contactless pay is amazing and i highly reccomend it for all small buisness owners!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your enthusiastic feedback about the Square Reader for contactless and chip. It's great to know that the setup process was easy and that you were able to customize your preferences through the Square dashboard. Thank you for recommending it to other small business owners. If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you and your business! SquareAU

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