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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Terminal for its ease of use, portability, and long battery life. They find it user-friendly and suitable for small businesses, allowing them to easily accept payments and print receipts on the go. However, some customers have concerns about its price, the requirement for Wi-Fi connectivity to complete transactions, and occasional limitations in functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,041 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made for my business. It is so easy to setup and use. The only things is you have to have WiFi to complete transactions but I hook to my phone hotspot and works great.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for the fantastic review, Tomekia! We're so happy to hear that Square Terminal has been a great addition to your business. It's great to know that using your phone hotspot has worked seamlessly for you. Thanks again for choosing Square! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes, we take "phone" !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To Summarize in one word - CLUTCH. As a non-profit, this Square Terminal has about doubled our net collections. Best features: the ability to print, the versatility in payment methods, the ease to teach our volunteers - but mostly the ability to work offline: in the parking lot, at the front desk, in the classrooms, in the kitchen and in the office.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, DaveA! We're delighted to hear that the Square Terminal has been such a game-changer for your non-profit organization, doubling your net collections. Happy processing and keep up the fantastic work with your organization! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Card payments made easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Works great for selling items at craft shows and cons.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review, CoryP! We're glad to hear that the Square Terminal is simple to use and works great for selling items at craft shows and conventions. We appreciate your feedback and are excited to continue supporting your business. SquareAU

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great little device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set slick easier to use and works really well for art shows in the field.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive feedback about the Square Terminal! We're here to help, and your feedback is valuable! SquareAU

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Internet connectivity

    Rated 4 out of 5 stars

    Square Terminal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square terminal was relatively easy to use. We did have an issue with our initial use when we lost connection to WiFi. It would not allow us to operate it off line. Will look into why this happened.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback! Regarding the WiFi connection issue, if your internet connection becomes interrupted or temporarily unavailable, you can enable Offline Mode to accept payments and upload them later once you have a Wi-Fi connection again. Learn more about offline mode here: https://squ.re/3bvPlvD. We're glad to hear that Square Terminal was relatively easy to use. Thank you for choosing Square! SquareAU

  • Rated 5 out of 5 stars

    Card Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well, highly recommend this item to use with sales. Quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great for my business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to use, compact, definitely recommend!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your recommendation, Ryan24! We're thrilled to hear that Square Terminal is working well for your business. Happy processing! SquareAU

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great alternative to the square stand!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me start by saying that the only reason I purchaseD this device was because the latest square stand does not support the latest version of iPads, and I needed to replace a very old stand. You need to have an older iPad to use the square stand, which is not available for sale anywhere! This is a huge fail on Square’s part. This was a bummer at first for me, but I quickly fell in love with this device! First of all, this device also supports external accessories, including our current USB thermal printer! You don’t have to use the printer that is built into this device, and that is how I have it set up. I have it using my existing printer connected via USB, which means you don’t have to use the built-in Printer with this device, and that is how I have it set up. I have it using my existing printer connected via USB (via the included accessory dongle!) and I essentially have the same set up I had with the square stand! Now, I can see lots of benefits to using the included printer, including for restaurants that take credit cards at a table, but for our business set up, this is not needed. I was so happy to see that you can actually disable the built-in printer and continue to use an external printer. Five stars! Easy to use. Easy to set up. Great reliability. Will buy again when I need another square stand replacement.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi, Mich! Thanks so much for leaving a review. We absolutely love that you love your Square Terminal. As an update, you can now use a newer iPad with our Square Stands, just make sure you're getting the right model. We have a device compatibility check here: squareup.com/compatibility. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy setup. And easy use. The paper receipts and availability of CashApp Pay are also a great touch.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're delighted that you're happy with our product. Thank you for your valuable feedback. SquareAU

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Square Terminal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've integrated these at all our stores. I love the functionality and ease of use of this small terminal. They don't take up much space and allow chip / chipless / tap payments.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for your kind and insightful review! We are happy to hear you are enjoying your Square Terminal. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes everything easier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No complaints. Smooth transactions 100% recommend

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback, Register! We're thrilled to hear that the Square Terminal is making your transactions smooth and easy. Your recommendation means a lot to us, and we're glad it's working well for you. Thank you again! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have to say, the Square Terminal is fantastic! It's the perfect solution for my payment-receiving needs. I really appreciate how safe and reliable the platform is, and it's so user-friendly! I'm thrilled with the level of service I've received from the team. They're always available to answer any questions or concerns I have and provide helpful and fair assistance. Overall, I'm extremely satisfied with my experience using the Square Terminal and highly recommend it to others.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, AmiraM, for your enthusiastic feedback about the Square Terminal! We're delighted to hear that it has been a fantastic solution for your payment-receiving needs. We're glad that you appreciate the safety, reliability, and user-friendliness of the platform. Providing excellent customer service is one of our top priorities, and we're thrilled that our team has been helpful and responsive to your questions and concerns. We're grateful for your recommendation and are here to support you in the future. If you have any further feedback or need assistance, please don't hesitate to reach out. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Setup was pretty simple and has helped our business gain more customers by accepting card payments.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. SquareAU

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal device, as private seller selling at flea markets it’s fantastic to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Square credit card machine is efficient, user-friendly, and reliable. It offers seamless transactions, excellent customer support, and competitive rates, making it an essential tool for any small business.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review, MuhammedkamalA! We're thrilled to hear that you find the Square Terminal efficient and user-friendly. Your feedback is valuable and helps us continue to improve our services for small businesses. SquareAU

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Stays charged for hours. Great addition to my business.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our sellers, and we’re glad that this commitment was reflected in your experience. SquareAU

  • Rated 4 out of 5 stars

    Good but not practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this reader so at trade shows i can run around and let someone else do the money. But its quite pricey for something my phone and a 20$ attachment can do.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for your feedback. We're glad to hear the reader helps you stay flexible during trade shows. We understand pricing is an important factor, and we appreciate you sharing your thoughts. If you ever have questions or need help finding the best setup for your business, we're here to help. SquareAU

  • Rated 5 out of 5 stars

    Square is great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way for customers to pay and add tips. Pairing with my square stand.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Remits receipt program - all good options! Lastly,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Square terminal that looks like a rubber door stop for about 3 months. I was off to a slow start with so many accounting terms to experiment with but Square has several good How To videos on line and they helped. Thing is, it does take a little time to have a transaction you chose to actually happen! It was frustrating for me and I made several mistakes because I didn’t know about the delay in processing! The machine is a great size and I like the option for send, print or e-mail a receipt. I still have some trouble scrolling to see the receipt breakdown because it’s easy to accidentally hit the wrong client name! It just takes time and practice!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience with the Square Terminal. It's great to hear that you've found helpful resources through Square's How To videos. We understand that there might be a slight processing delay, and we appreciate your patience during transactions. If you continue to have any questions or need further assistance with your device, please don't hesitate to reach out squ.re/contactsqsupport. Your feedback is valuable as we aim to improve the user experience. Happy selling! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Card reader

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any business owners, I recommend buying this device!!!. It WORKS VERY WELL!!. I have NO PROBLEMS using it!!. Easy to use!!.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your 5-star review, Elizabeth! We're so glad to hear that the Square Terminal has been working well for your business and that it's easy to use. Your feedback means a lot, and we appreciate you recommending it to other business owners. Thank you for choosing Square! SquareAU

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