The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 87 reviews
Rated 4 out of 5 stars
Star Link Installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent hooked up my StarLink and did an excellent job. I just didn't realize that I would owe more money in the process than what was initially quoted.
I would recommend this to a friend
Rated 5 out of 5 stars
Recommend using install service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up was done so professionally. I would highly recommend Mr. Phlava. He did an awesome job! I love it!!
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect Starlink Mounting Service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased and easily setup the Starlink system on my own. It worked perfectly but I needed it mounted to my roof. Geek squad examined my entire property to determine the best location and stayed late into the evening to be sure it was done right. They even verified the signal by testing all my devices! Highly recommended if you are looking for professional mounting of the Starlink dish.
I would recommend this to a friend
Rated 5 out of 5 stars
Starlink installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service by an excellent installer. I would recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Better than DSL by Far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We swapped our DSL Internet out for StarLink. Huge improvement!
I would recommend this to a friend
Rated 5 out of 5 stars
Starlink install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mark did a great job on install and was very helpful during process
I would recommend this to a friend
Rated 5 out of 5 stars
Installed my Starlink Perfectly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very knowledgeable young man. Did a great job hooking up my Starlink. Thank You
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic performance for a satellite based system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Having been on DSL all these years, I didn't know what I was missing. Al I can say is thank you Elon!
I would recommend this to a friend
Rated 1 out of 5 stars
RUN!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
RE: Scheduling and communication with GEEK Squad for Starlink installation. This is NOT a review off the installation because after almost two months and FIVE no shows or cancellations by BB or their outside contractors I finally gave up and hired a professional. Dealing w Best Buy scheduling has been the absolute WORST experience I have ever had! Total lack of communication, misinformation and blatant lies pushed me to the point o no return w BB. NEVER again!
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service and very friendly and polite. Made sure i was satisfied
I would recommend this to a friend
Rated 1 out of 5 stars
Do Not Recommend for Starlink Install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible Install - Technician was here until 10:30 pm, installed the unit under a soffit, put several holes in our siding and left without fixing it, so we could not get internet service. We had to fix it ourselves, pay someone to finish the job, and now we have to replace the ruined siding. Do no recommend Best Buyer for Starlink Installation
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
What a nightmare! Between not being able to call and talk to the store and spent over 4 hours on the phone with the call in group, this was a horrible experience. Bought the stuff and picked up at the store. Install was scheduled in a week. No call from them so when I called to find out about it, they said that a old phone number was on the account and they could not reach me. Rescheduled and now it was a two week wait. This was expedited by a team member in the store. The next day a manager from the Rogers, AR called me. Everything is set up with notes all over the ticket. Two weeks and still no call, they said it was in the system but would not move to the scheduled appointment in their computer. Went back to the store and they could not tell me what was wrong but the appointment was hung up. Notes all in the system and on the ticket to call me. The manager deleted the ticket, made a new one and was very helpful. Now just had to wait another week. So I waited 30 days from purchase to installation with SO MUCH aggravation. The store personnel were very helpful but the call center SUCKS! I made 6 calls and spent over 4 hours on the phone. The sad thing is you cannot talk to the people at the store. The installers were not even Geek Squad employees! They did a good job on the install though. The system and not being able to talk to a store employee on the phone is a disaster!!!!!!!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Great install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up guys were great. Didn’t leave until all my questions were answered and system was up and running.
I would recommend this to a friend
Rated 5 out of 5 stars
Starlink and nighthawk
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He was so nice and very informative. He was so knowledgeable. He gave us a wealth of information and was so nice to teach us.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome Set Up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up team was so knowledgeable regarding the set up. It was a quick and easy process for us. The personnel were OUTSTANDING!
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointing Experience with Installation Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible install experience—wasted 2 days
No-show twice. No help. Never again.
Avoid Best Buy install service—zero support
Wasted time and no accountability
Install failed twice—very disappointed
No, I would not recommend this to a friend
Rated 5 out of 5 stars
great job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents did a great job!!! Was on time and people persons..
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad was don!e in a flash! excellent service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
got the job done very quickly. gave good options on where it could be installed!
I would recommend this to a friend
Rated 5 out of 5 stars
Starlink
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This reviewer received promo considerations or sweepstakes entry for writing a review.
On time and very professional. Explained everything they did.
I would recommend this to a friend
Rated 5 out of 5 stars
Starlink installation completed by technicians
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technicians installed our starlink equipment in a timely and efficient manner. We are very satisfied with the product as it is extremely better than the service that we previously had