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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 457 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers value the sound quality, battery life, and comfortable fit of the Arctis GameBuds. Many appreciate the effective noise cancellation and the inclusion of a customizable equalizer. However, some users experienced issues with low volume levels and occasional connection problems. The price point was also cited as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 462 reviews
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: + Bluetooth 5.3 & 2.4GHz connectivity + Includes a USB-C to USB-A adapter + Toggle ANC (Active Noise Cancellation) and transparency with the push of a button + Clear phone calls to listen and Cons: - Custom EQ presets requires modifying via Sonar software on computer I'm not typically a big fan of in-ear headphones. I have used the likes of JBL, Pixel Buds, and other types that would never stay in my ear. I have had great success with these! The first use of these after a full charge in 2.4GHz mode (connected to a desktop PC) lasted me about 13 hours. This included listening to music, gaming, watching social media vids, and more. I'll be testing in bluetooth mode soon to see how they fair, but first impressions are great for these GameBuds!

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review! we are glad to learn you have enjoyed our GameBuds and found that the device functions well.

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Okay, but I own better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ain't it.. Compared to the Asus Cetra SpeedNova, no contest. The only thing the Gamebuds have going for them is the game profiles and a slight comfort level. Sound is what matters. The Gamebuds sound laughably low compared to the SpeedNova. The ANC also isn't up to par. I would rank the Gamebuds third in terms of gaming earbuds.... 1- Asus Speednova, 2- Sony Explore, 3- SS Gamebuds. I need my game buds to be loud and punchy. I'm just not getting that with the Gamebuds. The Gamebuds have a slightly more controlled/refined sound, but also sound whisper quiet in comparison to the competition. I need my music to over power my TV in the background with/without ANC, these don't do that. If I'm listening to Rock at volume. I shouldn't be able to hear a casual YT video of a product review playing on my TV/laptop. If you value your hearing. I guess it's not much of a concern :) The dongle and 2.4ghz tech is just okay.. Depending on your environment you'll get that SS metallic/robotic interference noise from the 2.4ghz connection. In dual mode, the phone takes over and cuts out sound way too often.. Dual mode needs a lot of work, and will cause complete disconnects (yes my firmware is up to date) probably a good idea to disconnect BT after setting sound profiles. I would recommend these overall. I think they're comfortable; but ear tips could be better. I don't think they're quality. I think third party ear-tips would provide better noise isolation. The sound is good, but if you're looking for loud and punchy, look elsewhere. Good battery life from the case and buds. Nice first attempt by SS.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Versatile Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my Logitech G935 gaming headset. The G935s started to have a problem with powering on the first time. Sometimes well more than the first. I'd been looking for something I could use with my PS5 and PC. I also travel with a laptop from time-to-time and use the headsets with it. Since I have been using my AirPods Pros for a while with my phone I thought I'd look for some in-ear option for gaming. First a shout out to BB for always being there when I need/want something! Great price and ordering online and picking up in the store was a breeze. The main reason I bought these was the ability to connect to the PS5, PC and my iPhone. It does all of that. What I didn't know was the extended battery life these have. I've used them throughout the day for the past two days and have not managed to get them below 25% in a single use. My first connection was with my iPhone. Followed the instructions and was connected immediately. I had looked at a number of reviews and noticed all had said to turn off the limiter in the app. I haven't listened with the limiter on, but it gets very loud with it off. I've used these in Warzone with my phone and it has made the game much more enjoyable. Footsteps are very distinct and the sound is very immersive. I've also watched some videos on YouTube on listened to music. I'm debating on if these will become my everyday earbuds. I have used the mic in phone calls and was told it sounded good. I have not used it in-game or recorded it. Next was on my PS5 to check out the 2.4Ghz. They were very easy to pair and within minutes I was playing COD: BO6 and these truly shined. I clearly hear and distinguish the locations and types of sounds. The G935s were very good, but this is on another level. Lastly, I connected to my laptop. We're traveling so I thought it'd be a good test. They quickly connected with the GG software which seems really good, so far. Overall, these are a good option for me so far. I like the convenience, the long battery life and really good sound. I would recommend these if you are looking for great earbuds for gaming.

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review! we are glad to learn you have enjoyed our GameBuds and found that the device functions well.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Audiophile gives two thumbs up!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that I generally despise earbuds because they seriously lack in every single way possible acoustically. Unfortunately I am a migraineur with Trigeminal Neuralgia which means that I can no longer wear headphones because they put pressure on the trigeminal nerve and trigger my migraines. I looked at several brands of in ear headsets and read reviews before coming across these gems. I know Steelseries from other products I own and eventually decided to take these over the ROG set due to the incompatibility with the PS systems. I have been listening to many different styles of music for about 3 hours now, only using about 2% of the battery so far (with the sound processing and active noise cancelling running) and I am impressed. The clarity is impeccable, distortion is undetectable, highs are crisp, lows are punchy, mids are resounding, vocals are clear and understandable even at high volume... The 3D emulation is precisely on point and executel perfectly. This was only on the bluetooth by the way... I expect that the 2.4Ghz digital connection will be even more incredible. As someone who was expressly AGAINST earbuds for ANY audio, I highly recommend these, if for nothing else than to listen to music with. Gaming will be at a whole new dimension.. The app is a fantastic touch as well for keeping track of charge, e.q. settings, and other tweaks and customization settings. Highly recommend!

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review of SteelSeries; we are glad to learn you have enjoyed our Arctis GameBuds and found that the device functions well. It makes us incredibly happy to hear your positive feedback!

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Some of the best gaming earbuds available!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wear glasses or prefer earbuds over earcups, the Arctis Gamebuds are some of the best available. SteelSeries really knocked it out of the park on their first go. Not only do they sound great for gaming, but they’re also really good Bluetooth earbuds in general. Comparable in audio quality and features to higher end models like the AirPods Pro and Beats Fit Pro. Fit and finish are really good and they are some of the most low-profile earbuds I’ve worn. Controls take some getting used to as they involve button presses, and bass response is highly dependent on EQ settings, but everything else, including its stacked feature set and battery life, make up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great audio, subpar ANC

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried the SteelSeries earbuds and was impressed by their audio quality and the excellent app that allows for extensive adjustments to settings. The compatibility with various devices is a significant plus, making them versatile for different uses. However, I encountered some issues with the Active Noise Cancellation (ANC). It wasn’t very effective for me, and at times, especially with heavy bass, the right earbud would buzz when I had the volume at 70%. The distortion was distracting, but I found that turning off the ANC or keeping the volume lower resolved the problem. Overall, while the audio performance and app features are fantastic, the ANC could use improvement. If you're not reliant on ANC for your listening experience, these earbuds could be a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bought as backup, became my main headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these for streaming because my over ear headphones don't play well with beanies and VR. I popped them in and loved the sound quality and comfort. Worn them through a 6 hour stream and had no ear fatigue. The bass is a little lacking, but overall i am thoroughly pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Wonderful wireless earbuds for gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the arctis nova pro wireless for my pc and after getting these i barely use them. Yes, the audio quality isnt as good as the nova pros but im not expecting them to be as good as those for a much lower price tag and smaller drivers. What I like the most about them is that they're lightweight and my ears dont feel fatigued after wearing them for hours. Sonar or the mobile app is the most important thing about these earbuds. You install the app on your pc or mobile device and you can create EQs as well as use premade EQs for specific games. My only issue with them is every now and then the earbuds will disconnect from the dongle for a few seconds then reconnect. I'm sure software updates will help in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I believe these are truly 4.2 star headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good capabilities and an easy setup app. Tech is new. Anc works. Mic picks up my voice at a talking volume. Sound quality is MID tho. Like absolutely middle of the pack audio. Not above at all. Bass is not amazing but its good enough for your average gamer to enjoy these. I wouldnt put these over a real gaming headset yet. But with updates and improvements its so possible that I could. Make me a $250 dollar pair with bose level audio and a very easy mute button for mic and then we are talking. Also could fit a little better in ear but I’ve definitely seen worse fitting ear buds. Button shortcuts are pretty good tho. Have to learn them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice little on the go get the job done beastly dev

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man ol man I grabbed these right before pitch the Nova Pro wireless after my Pro wireless started going out. These are amazingly good and come with tons of presets to use for so many different games. You still have the freedom to take calls while playing just like their big brother and they fit in ear so comfortable. I’ve had so many headphones and steel series has impressed me by far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Quick and easy pairing to almoat any device that will pass audio through usb. The cutom eq lets you dial in the sound juat how yous like it. No latency noticed while gaming. I do wish that the mic was a bit better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming without the bulk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for comfortable earbuds with good sound quality and great connectivity, this has been a game-changer in my particular use case. For streaming I wear a hat so over the ear headphones are a no-go, so I picked these up as a replacement for another brand that was dying on me. The connectivity and sound quality are top notch. The buttons on the earbuds themselves took some getting used to, but it definitely beats the touch sensors in other offerings when you want a tactile 'tell' for using features. Battery life and charging have both been superb, and they really ARE comfortable. Having different ANC modes helps when you're gaming but still want other people to be able to communicate with you. The microphone quality is very good, certainly good enough for gaming use. The compact form factor and unobtrusive dongle are major pluses as well. All in all definitely worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best earbuds ive ever had!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i love these things and I just bought them today 12/26/2024. The audio customization is amazing, the sound is phenomenal (coming from someone whos had airpods), and the case is a little on the “bigger” side but i dont mind that either. Harder to lose lol. The battery life is also great. Overall 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strictly for gaming, this is great. It has really good ANC for being earbuds and its super easy to use on all consoles and PC. Anyone who has had any Steelseries will be familiar with GG but the best part of these earbuds is aside from GG, it also has its own app that you can change your EQ on the fly. If you plan to use these on iPhone/iPad for gaming, then I'd look into something else as these do not support the AAC Codec. Now if you are going to game on console/PC then use them on your phone for an app, you are golden The controls are easy to use and you can actually adjust your button configuration. Example, since they automatically turn on I have my first press of the button as volume up, second press volume and third press to switch between 2.4GH or Bluetooth mode. You can customize yours however you like. Added feature, the case can be be charge wirelessly and when you add the gamebuds back in they go in easy thanks to the small magnets. No, you will not feel these in your ear lol. They also come with 3 different ear tip sizes in SM, M and LG

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Amazing for PC and Switch. Terrible for PS5.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steelseries is my go to brand for any gaming products and I will always choose them if they have something available. That being said, I was extremely excited when I heard they were releasing gaming earbuds. I picked them up from my store immediately upon release. The first thing I did when I got home was connected them to my PC to update the firmware on Steelseries GG app. I then tinkered with the settings and it sounded phenomenal whether it was gaming, or music, or just watching Youtube. Everything was loud, crisp, distinguishable. So imagine my surprise when I go to test them on my PS5 and the sound is....well...nonexistent. No matter what I did, everything on the PS5 sounded extremely low volume despite all of my settings being at max. Fortunately I'm not the only one who was having this issue and I found some threads on Reddit, however no one has found a solution yet and that's a shame. And don't even get me started with the mobile companion app. For an app that only supports two products (Nova 5 and the Gamebuds), what an absolute headache it was trying to get the app to recognize the Buds. I tried on multiple occasions and it was a 10+ minute effort each time despite my phone being connected via bluetooth already. As the title goes, these are amazing for PC and Switch, but absolutely STAY AWAY if you're trying to pick these up for Playstation. I wonder if the Xbox version actually works on Xbox now.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Arctics gamebuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the pre set sounds and transparency mode. They fit good in my ears (unlike other earbuds. You can hear enemy footsteps very clear. I would highly recommend Arctis gamebuds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating constant connectivity issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing my review after over 6 months of ownership. I really want to like these, they're very comfortable and well built, they feel like high quality, and the sound quality is well above average. The ANC is pretty mid and make a weird whistling sound while on. Transparency mode is good and works as intended. Unfortunatly I may have gotten a bad pair. in my experience it's been constant connectivity issues from the very start. When I go to use them with my Xbox, I'll take them out of the case, put them in my ears, Xbox will say "headset assigned" but I will have no audio or microphone functionality. I'll put them back in the case and repeat this a few times but most of the time I'll get maybe one side working or nothing at all. The only way I've found to sometimes fix this is to unplug the dongle and plug it back in. You also have to make sure your phones Bluetooth is off otherwise it won't output any audio even when I double check and verify it's on 2.4 mode. After all that and I finally get audio it's a Gamble on if the microphone will work. Most of the time if I have audio the mic works but recently I've been encountering an issue where the mic just flat out stops working even when I have sound. But if you get lucky and have both audio and the mic working sometimes one side will just randomly cut out and be completely unresponsive even if you put it back in the case and take it back out. Other times they'll just randomly turn off and turn back on when they feel like it and then you'll run into not having audio or a mic anymore and have to troubleshoot and restart the whole process all over again. This is just so disappointing because they could be perfect, they have a great form factor, they very comfortable and have great sound when it works. I've been waiting so long for someone to come out with a set of wireless earbuds for Xbox and these couldve been so great for that. Unfortunately bad software has caused them to be in my experience a poor and frustrating user experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable earbuds has 3 different silicone sizes so that helps, quality is good, don’t use it for the mic, it’s good enough to hear at best mic wise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality gamebuds, even with the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Good quality look and feel No issues whatsoever so far Price is a bit crazy, but so are most peripherals in PC gaming market these days. Work great with Sonar, easy to configure like other Sonar devices Decent range if you need to step off for the fridge Tested wirh Discord and many AAA titles along with some Indi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love SteelSeries but can't recommend these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality just isn't what it should be for 2024-25 technology. Whether in discord or on the phone you will sound like you are in an echo chamber. If you are using this with an iPhone as your Bluetooth connection you can expect connectivity issues, and unwelcomed audio disconnects. There is a faint humming sound from the headphones as well no matter your location or limited amount of nearby frequencies/electrical charges. The noise cancellation is poor compared to my 2nd gen airpods. Also the way they sit in your ear causes all sound to be muffled even with transparency active and sidetone all the way up. The audio quality is fantastic for such a small product but the experience is ruined by software hoops to jump through and connectivity issues. I can't recommend this product but I can recommend their over-ear headsets. I LOVE my over-ear Arctis Nova Pro's 7's and will just plan to use those when gaming on my laptop. The Arctis Gamebuds just aren't what they should be compared to other Steel Series products. *Paired with: -Asus Zephyrus G16 -iPhone Pro Max 16

    No, I would not recommend this to a friend
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