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Customer reviews

Rating 2.8 out of 5 stars with 8 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 1 out of 5 stars

    Best Buy leaves you hanging on this junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless and a wasted purchase. I'm equally disappointed in Best Buy as Sun Joe. I used once for the first time. I fully charged the battery before use. It lasted ~30 minutes, not enough to even spray 1/3 of the paint in the spray container. During that 30 minutes, the spray was inconsistent and had blotches. I had to start charging the battery again which takes hours. By then the spray nozzle and related would have dried and then been unusable. I ended up worried about the drying and just poured out the paint and did the project by hand. Took me more time to clean the unit than the battery lasted! Best Buy delivered on May 25 and cut off the return period for June 9 (not that they advised that when I bought it)! A limited two week return period for this is ridiculous. Don't buy this and don't use Best Buy for these types of things. You'll get stuck with an expensive piece of junk.

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Best Buy Customer,
      I understand your frustration with the Sun Joe 24V-PS1 paint sprayer. It sounds like you had a very negative experience with it, and I'm sorry to hear that.
      We take each matter very
      seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through
      Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do
      our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 1 out of 5 stars

    Don't buy for anything more than painting a peice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be an okay product for very small project. Like a worm chair or door. It advertises more but didn't live up to it's description

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear MichaelE,
      Thank you for sharing your feedback regarding the 24V-PS1 product. We are sorry to hear that it did not meet your expectations and did not live up to its advertised features.

      We understand that this product may not be suitable for larger projects or heavy-duty applications, but we still strive to deliver a high-quality product that meets the needs of our customers, regardless of the size of their project. At Snow Joe + Sun Joe we stand behind
      each product we manufacture. Our toll-free number is 866-766-9563 (Monday through
      Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do
      our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use gun to paint exterior projects. I dilated paint twice & gun didn’t work as I expected. I ended up using paint brush instead.

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Best Buy Customer,

      So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 5 out of 5 stars

    Nice painting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not heavy. Wonderful coverage. Less streaking than other sprayers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product . Inthis price value for money . Not use much yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paint away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited the way it painted my 10 bar stools 2 bar tables and 2 gliders, normally it would take 2- 8 hour days to paint them, this only took less than 5 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I like. I put odoban in it to sanitize. It works well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pile of hot garbage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sprayer is a pile of trash. I used it one time. Literally one click, hold and now clogs. It is spitting paint. I thinned the paint, I cleaned and changed the needle and still. Do not Easter your money.

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Bestbuy Customer,

      So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Customer reviews from snowjoe.com

    User rating, 4.6 out of 5 stars with 27 reviews on snowjoe.com.

    See all snowjoe.com reviews
    snowjoe.com
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