Customer Ratings & Reviews

Honestly My First E-Bike, I Don't Have Experience On Any Other E-Bike. Picked This Up To Help Recover And Stay Active After A MOTORCYCLE Accident I Was Involved In. I've Been Extremely Satisfied With This Bike. Has Just Enough Power To Keep Me Happy. The Throttle Is Nice For When You're Lazy And Can Even Get You Up A Slight Grade (Hill) That Said. I Read Other Reviews Where People Say "This Cant Go UpHill." Let Me Remind You I Was Just In A MOTO CRASH And Can Barely Walk And The "PEDAL ASSIST" On Max (Level 3) Can Help Me Get Up ANY HILL. Great Work Out. I'm 6'0" 210+LB 30+BMI I Have Put 150 Miles On The Battery And Also Had An Incident Where I Forgot To Lock The Battery To The Bike And Went Over A Large Bump And The Battery Fell Off And Got Scratched Up At High Speed. Everything Is Still Working Fine. Cosmetic Damage. I Reached Out To SWFT and They Replied Right Away. Not Much Help But Very Professional.I Can Easily Do About 10 Miles A Day Without Recharging For About 3-4 Trips. On The 4th Trip, I Do Notice The Battery Running At About 50% Power And I Put it Too Charge, Overnight... Probably Not The Greatest Habit But Its What I Do And Its Been Working . Just In Case AnyOne Is Reading And Wondering. :)

As an avid cyclist and tech enthusiast, I was eager to test out the Swft Fleet E-Bike and see how it stacked up against other electric bikes on the market. After spending some quality time with this innovative e-bike, I can confidently say that it offers a sleek, efficient, and enjoyable ride. Although there are a few areas that could use improvement, the overall experience was certainly impressive. Design and Build Quality: ★★★★☆ The Swft Fleet E-Bike boasts a modern and stylish design that is sure to turn heads. The lightweight aluminum frame is both durable and easy to maneuver, while the clean, minimalist look adds a touch of sophistication. The integrated LED lights provide ample visibility in low-light conditions, and the overall build quality feels premium. However, I did notice some occasional creaking from the frame, which detracts slightly from the otherwise excellent build. Performance and Range: ★★★★☆ The Swft Fleet E-Bike is equipped with a powerful 350W rear hub motor, allowing for smooth acceleration and a top speed of 20 mph. The pedal-assist feature has five levels, making it easy to tailor your ride to your preferences and fitness level. With a range of up to 50 miles on a single charge, this e-bike is suitable for both daily commutes and weekend adventures. However, the motor can feel slightly underpowered on steeper inclines, which may be a concern for those in hilly areas. Battery and Charging: ★★★★★ One of the standout features of the Swft Fleet E-Bike is its removable 36V 10Ah lithium-ion battery. The battery can be charged both on and off the bike, providing flexibility for those with limited storage space. The charging process is quick and efficient, taking around 4-6 hours to reach a full charge. Additionally, the battery life indicator on the handlebar display ensures you're never caught off guard with a low battery. Comfort and Handling: ★★★★☆ The Swft Fleet E-Bike offers a comfortable ride thanks to its ergonomic saddle and upright riding position. The front suspension fork absorbs road vibrations effectively, while the wide, puncture-resistant tires provide a stable and secure ride on various terrains. The hydraulic disc brakes offer strong stopping power, but the initial bite could be more progressive for smoother braking.

I love this bike! I've been looking for an affordable (but stylish) e-bike to ride around Atlanta. This is exactly what I was looking for! I decided not to purchase the professional assembly, which worked out well because it was easy to put together in ~40 minutes. All the tools you need come in the package. The white frame with leather accents is so cute. I've only gone on 1 ride and got multiple compliments! Highly recommend.

September 8, 2024. 1) Purchased Swft Fleet e-bike as a gift for my son’s birthday 2) as a gift the box was opened after Best Buy’s 14 or 30 day return period 3) When opened the box, during assembly, realized one part to connect the front wheel was missing 4) Contacted SWFT six times by email and twice by phone, SWFT would not answer emails and would not return voicemail messages 5) visited Best Buy store 4 times because they could not provide the missing part and didn’t know what to do 6) contacted a different SWFT dealer and he told me SWFT has stopped answering emails and providing support. 7) after 8 weeks of chasing SWFT, the brand new e-bike with one missing part is still sitting in the middle of my living room! I am unable to obtain the missing part….Wondering what to do next! If you purchase the SWFT e-bike, after Best Buys 14 or 30 day return period, you will be on your own! Forget about the 1 year SWFT warrranty period! They will ignore your emails, will not answer their phone or return voicemail messages! Do Not Buy SWFT!

This bike is exactly what I was hoping for! It goes 20mph! It’s easy to operate with three easy to select speed modes! I’ve put 79 miles on this bike in no time! I’ve only had the chance to ride it a hand full of times and each time was a blast, the bike price was a little steep if I must say but it was well worth my cash spent. What more do you expect from a bike!? It’s awesome!

This bike is awesome! I am 67 years old and I still like to ride my bike, but where I live, there are some rather steep hills that sometimes are challenging to me and with heavy traffic I get scared. So I love the feature of being able to help me climb those hills, I still use my Apple Watch to track my heart rate and I try to maintain at least 125 bpm when I am riding when I really like is the three levels of assist one being just a little bit of help and three being full on 20 mph . I highly recommend this bike for older riders because it is comfortable and you still get the exercise you need.

I would rate this bike 5 stars but due to the fact it arrived with a broken reflector and the battery died within a day I’ll rate it 3 stars. Setting up the bike wasn’t easy but it wasn’t too difficult at all. The main reason I’m returning this bike and rating it 3 stars was the fact that the battery did not charge anymore, the charger itself turns on and works but the battery does not charge at all.

This bike is awesome! Does just what i need it to, takes me about 5 miles to and from work every day. Gets up to around 20 mph , 23 going downhill.

I get to work on this bike in just a little more time than it takes to drive, and with little effort. I just wish it had different gears so i could go faster on pedal power. Battery lasts well over 18 miles with minimum pedaling and goes 20mph as advertised.

A fun bike and greet for using to go to the market or run errands locally. Bolts need to be tightened down continuously in the kickstand is horrible.

Bought for my dad for his daily commute, he love it. Only con is the seating was too high I have to customize it to lower. Great battery life only need to charge once every 2 week

This eBike is fantastic. After comparing the prices of regular bikes without the electric component, this was a no brainer. For the price this is an amazing bike, the features on it are flawless. I use this bike everyday and the best part about it is it looks like a regular bike, but it's so much more! Get one for everyone you know, it will change the exercise game.

Great bike for the price, very comfortable. Purchased this bike for my GF, I have a fat tire ebike and it does great lasting the distance.

Affordable and really all around great bicycle. The best available intro to ebike riding

This is our second Fleet bike. The seats are very difficult to get to set without them still moving while riding, everything else went smooth. We will update to a 5star review if the broken brake on the new bike gets replaced as we haven’t even rode the bike but it was a Mother’s Day Gordy so we would both have the same bike to ride and play on our anniversary trip this coming week. Somehow the Bestbuy return window was only 14days for this bike?!? How is that even possible?

Great material quality, easy to ride and aesthetically pleasant. It’s not a perfect bicycle, but considering the discount price and compared other bikes, it’s a great start up!

INTRO: The Fleet e-bike from SWFT is one of their first entries into the e-bike scene. SWFT’s marketing seems to target a lifestyle/fashion-oriented demographic as opposed to those looking for pure utility (although their Volt e-bike seems to take on a more utilitarian aesthetic. The Fleet is one of SWFT’s first e-bike products, and while my time with it thus far has been limited, I do think SWFT has a good product that they can iterate on in the future. UNBOXING: The SWFT Fleet e-bike arrived partially disassembled in a box at my house and was pretty easy to carry into my house despite the weight since they had plastic straps wrapped around the box that I could use as carrying handles. That may just be for the parcel carrier since it was shipped to me, but I figured it might be worth mentioning since I had prepared to use a dolly but ended up not needing it. After cutting the aforementioned plastic straps, access into the box from the top was pretty easy. Everything was packaged with foam around the frame to prevent it from scuffing during shipment, so everything arrived in good shape from my observation. Inside the box you’ll have all the tools you need to get the job done, but I also used some of my own tools. That being said, the included tools come in a small baggie and can prove useful should you find yourself needing to make adjustments while out on a ride. ASSEMBLY: As a new bike owner, you will be responsible for some assembly of this bike, which is important for those such as myself who may be inexperienced with bicycle assembly. You will be responsible for installing the handlebars into the frame (easy), installing the front wheel (medium difficulty due to required brake disassembly and adjustments), and installing the seat (easy). There wasn’t really any guidance in the booklet about removing the brake pads to install the front wheel, but that was pretty obvious just from first look. Honestly, the hardest part was getting the front brake pads aligned and not touching the wheel. I looked up some resources on YouTube for this, and it was very helpful for a complete novice like myself to understand how the brakes work. And while I largely followed the instruction booklet, I did feel as though more diagrams would have helped—especially for those such as myself who’ve never really assembled a bike before. It took me a bit over an hour alone to double check my work and make sure I set the front brakes up properly. SWFT has provided a QR code in the booklet that should eventually link to some video tutorials, but at the time of writing this, nothing was live yet. After the assembly is done, you can attach the battery to the frame (easy) and lock it so it can’t be removed. This is a design choice I can appreciate because it means I can remove the battery from the frame and charge the battery wherever I please, rather than having to have my whole bike located near a power outlet. BUILD / FEATURES: In terms of the build, the frame is made of steel and feels quite durable. This isn’t truly a “lightweight” frame like other e-bikes, but I also don’t feel as though it’s cumbersome. That being said, if I lived in an upper story apartment, I probably wouldn’t be stoked to carry this 50lb bike up and down some stairs. There exist much lighter e-bike options ~35lbs designed for that use-case scenario. So from that perspective, while I feel that the build is good, it doesn’t meet their “lightweight” claim. I did see one color blemish in the paint on my frame, but upon closer inspection, it appears that this unit was just painted with a minor color blemish from the factory. It’s nothing that bothers me, but it was pointed out to me by someone else. It was not dinged or physically damaged in any way, though. The fact that I’m mentioning it is just because this product is not cheap and some might really care about this. Like many other e-bikes in this price bracket, this bike only uses V-brake shoes which gets the job done, but bike enthusiasts may certainly feel different about this. The integrated kickstand feels solid, sturdy and had no issue keeping my bike standing up. It’s easy to engage and disengage confidently without worrying about accidentally engaging it during a ride. The removable battery is 500W, has a lock so that you can lock it to the bike to prevent theft or even just accidental disconnection during a ride. The battery also has a button you can press on it to show the current battery status, which is good for those times when you might have it shelved. And of course, it has an on/off switch for operating it. The bike has front and rear V-brakes controls from the handlebars, an electronic controller with a backlit LCD display (powered from the 500W battery), a throttle, and a headlight for visibility assistance during your late evening rides. COMFORT: Riding the Fleet, I have found that the seat is a bit too rigid for my liking. While it appears to be a well-built seat, I think the foam used in the seat is a bit too dense and could be revised a bit for those who might be a bit more...boney. In my experience, an hour of or so of travel can have an impact in terms of comfort. I don’t feel like this is something I usually notice with other bikes I’ve used in the past, but the Fleet stood out to me as being pretty stiff compared to seats I’ve used on much cheaper bikes. I recommend SWFT make a stealth revision to the seat and get more user-testing on it. The handle bar grips are comfortable to my liking, and I haven’t experienced any blistering. The controller is positioned for easy access (and can be adjusted), the brakes are easy to trigger, and the throttle is located intuitively. One other thing that should be mentioned is that this bike rides a bit tall. I’m 5’7” tall, and even with the seat at the lowest possible point, I cannot get both my feet flat on the ground. SWFT suggests this bike for riders 5’4” and up, and I can definitely understand why. When you need to come to a full stop, you will likely be propping yourself up with one leg. CONTROLLER: The controls are pretty straightforward. Once the battery is connected and switched on, you can hold the power button to turn on the controller. You can press the [+] or [-] button to increase the pedal assistance, hold the [+] to toggle the headlight, or hold the [-] to enable the additional power assist modes. How to enable these power assist modes is not clearly explained by the manual, but from what I’ve experienced, it appears that you can enable a “walk assist” mode when the bike is going < 4mph, which basically makes the bike push itself. This could be useful if you are walking the bike up a hill, for example. Otherwise, if you are traveling faster than 5mph, enabling the additional power assist mode will initiate cruise control. Pedal assistance comes in 4 modes: level 0 for no assistance, level 1 for 20% assistance, level 2 for some middleground assistance and level 3 for 100% assistance from the motor. And on the right handlebar is a throttle that allows you to kick in the motor without pedaling. However, you do have to be moving in order to use the throttle, as it won’t initiate from 0mph. Lastly, the controller does measure the distance of your trip and has an overall odometer for the total traveled distance (as long as the controller is powered on). This is pretty basic stuff, and some of it is explained in the manual while other aspects of the controller are not explained in enough detail. RIDING EXPERIENCE: Since this is a single gear bike, it’s really designed around making the best of the pedal assist functionality. SWFT claims that the Fleet can reach up to 37.2mi on throttle alone, and I’m inclined to believe it. While I’ve not verified that claim, I can say that in a 40 mile round trip session, I had 2/4 battery bars left which was mostly a combination of Pedal assist 1 and Pedal assist 2 modes with a blend of elevation changes. In my experience, Pedal assist level 2 is probably the best setting for a longer distance assisted commute. Riding on some paved bike trails, I have some bridges to cross, some mild ramps to climb, and level 2 is perfect for that. Even on some of the hills that are much harder to scale, level 2 is a good balance of physical effort and assistance where I don’t feel as though I am “struggling” but maybe getting a mild workout. I found myself demoing level 3 on some of the more challenging hills, but more often I found that I could just leave it on level 2 and use the throttle for some quick boosts, instead. That being said, level 2 on non-sloped terrain reduces so much of the pedaling effort from the rider that it can make the pedals feel like they’re free-spinning. This takes away some of the stability from the rider and doesn’t help with maintaining posture, either. Getting this right from a motor physics perspective must be challenging, so it’s hard for me to be super critical of this when other e-bikes might share this experience. Either way, it’s worth noting. Level 1, however, is good for flat terrain or for times where I want a bit more of a workout. The assistance, while noticeable, is still minimal whereas level 2 is very noticeable. I’m more inclined to use level 1 when I’m traveling on flat planes or downhill, but not typically uphill. And regarding the throttle, it does have a safety delay such that even when you crank it, it will take a second of delay to prevent accidental sudden throttles from occurring. It’s a safety precaution. CONCLUSION: Overall, the SWFT Fleet is a decent commuter e-bike.. It doesn’t really live up to the “lightweight” claim that SWFT suggests, but for being one of their first e-bikes, I think there’s some goodness in the bike, and it’s a joy to ride, overall. However, competition breeds innovation and the asking price might push buyers towards other reputable brands.

Taking this bike on the road and to parks has been pretty fun. I do not plan to take this on rougher grounds like a mountain bike, so it’s been great for my use case. The Fleet is about 50 lbs so it’s not exactly lightweight and the battery is a bit clunky, but not a deal breaker. I haven’t had any issues with the battery. The manual advises not to let the battery levels get too low so as to avoid that, I charge it after every ride. Set-up, while not super difficult, was a bit cumbersome. The manual lacks details when it comes to assembly, especially for first time e-bike riders. I was disappointed in the lack of resources that were offered, for example - the manual has a QR code that goes nowhere, but is labeled as a resource for assembly videos and quick start instructions. Getting the brakes just right took some time - I had to look up some videos on how to do that since the bike came partially unassembled. It took more than a few tries to get the handle bar to sit steady. I do wish the manual had more diagrams for the assembly instructions. It takes some practice to get used to the pedal assist for first time riders like myself. After some rides around the neighborhood getting familiarized with the features, it was time to take it a couple of neighborhoods over to some parks which meant crossing a main road or two. I can go further and see more than I would on a regular bike so I’m definitely maximizing the use of my energy and time. I’m even able to ride to work on occasion which is more environmentally conscious than driving my car. I added extra accessories like an additional headlight, rear light, a bell, and a blue floor light that makes it easier to see the bike in the dark. The included headlight is fine, but I wanted to make sure I had plenty of light! My average leisurely weekend ride is about 8 miles and out of the 3 levels of pedal assist, I use level 2 the most. Overall, this is a fun bike to ride and a great way to go further and see more scenery in my area.

Has great pickup, three different speeds....!!! Purchased on sale worth every penny

Best purchase i have made in a long time. Quality construction, great price