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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 90 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers regard the Flash Hoverboard's color selection as a major highlight, with many praising the vibrant and attractive options available. The hoverboard's operating range and included lights also receive positive feedback, with users appreciating its suitability for neighborhood use and the enhanced visual appeal of the lights. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 90 reviews
  • Cons mentioned:
    Tire inflation

    Rated 3 out of 5 stars

    Not a Great First User Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great first user experience with a hover board. First off, yes the tires needed air, and good luck finding a way of getting them inflated. Took 3 bike shops and one auto parts stop until my last stop bike shop had the right compressor to access the valve stem. Would have been more frustrating if this were a Xmas present for a kid. Once I got the tires inflated it seems to work well, except it can be difficult to control because each wheel is independently controlled by foot pressure on the foot pads. At higher speeds they don’t always seem to register correctly and it can start swerving and throw you off. Then is starts spinning on it’s own and gets crazy and flips itself and scuffs up the fenders. Battery has been good, made a 2.5 mile trip from the car dealership with no issues. Works best on smooth, flat, even pavement. If you find pavement uneven it can grab one of the wheels and off you go. It struggles with inclines and roads that are not flat and even. It does take practice but there are some quality issues that might affect the user experience. I’ve been on Segways and they are a much better designed and easier to control in urban areas. This was my first attempt at owning one to keep in the car for situations like dropping my car off for service. Not sure I will keep it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Tire inflation

    Rated 1 out of 5 stars

    Horrible Quality Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my child’s birthday. Upon taking it out of the box I could hear a rattling noise inside like a screw was loose. After charging it, I went to unplug the charger and the whole charging port pulled out from inside the hoverboard (thus the loose screw noise). It turned on but only one tire turns so it’s very defective.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Tire inflation

    Rated 1 out of 5 stars

    As a buyer i wont recommend this product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the quality of this hoverbaord is so cheap. Not recommended to use for 5 years and below. Very importantly, the tires are flat, you will need a miracle to inflate them. Hard to reach. So, if you want to keep it, you will need at least tools to unscrew the hoverboard so you can put some air on it. So avoid this headache. DO NOT PURCHASE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Lights
    Cons mentioned:
    Battery life, Tire inflation

    Rated 5 out of 5 stars

    Teen hoverboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st hoverboard I received in the mail lasted only a few days then the tires went flat. The battery also got really warm when charging it. I contacted Best Buy and they me return it (BTW they had excellent customer service). I mailed the hoverboard back and received a 2nd board. My teenage boys love it! I had big wheels, neat lights, and even has bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 4 out of 5 stars

    Hoover board

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter she loves it.No problem so farI will definitely recommend it,the only thing I don’t like is the coverage is too much other than that so far it’s great.From the feedback I just read I hope I won’t have any problem when something happened to the hoover board.As soon long that my daughter is happy,I am happy

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 4 out of 5 stars

    hoverboard

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. but after year it stopped working on the left Side

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Lights

    Rated 5 out of 5 stars

    Flash Hoverboard

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hoverboard. The kids enjoyed it very much. The built-in bluetooth speaker and lights were an added. bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Max speed
    Cons mentioned:
    Tire inflation

    Rated 4 out of 5 stars

    Awesome hoverboard.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and handles rough terrain well. Tires came almost flat and kinda tricky to pump due to where they hid pump inlets why those are inside baffles me but overall a great and fast product. Speakers are not so great though. Will recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Tire inflation

    Rated 3 out of 5 stars

    Get it and use it without air in the wheels

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids used it for a couple of years and it still works— the lights broke after some time but hey it’s been a rough use. It could be guarded better maybe. One thing is frustrating though: you cannot inflate the tires with a regular pump. The pressure valve is placed at the worst spot. Terrible engineering on that one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Operating range
    Cons mentioned:
    Tire inflation

    Rated 4 out of 5 stars

    wear a helmet , 9MPH is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tires came flat-also actually they make it harder then it needs to be to fill them. Fun to cruise around on though and works well once the tires were filled with air. speaker is loud enough but sounds like garbage kind of.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 4 out of 5 stars

    Fun toy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very fun toy. But I definitely think it belongs to younger people. I'm 50 and wanted to try it and was able to write it but didn't feel exactly safe riding around the neighborhood.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and it works as advertised great buy

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hoverboard, everyone that has tried it loves it. The battery does not last 8 miles but still it's pretty good. Does not show in description but it does have Bluetooth and color lights.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Lights

    Rated 5 out of 5 stars

    Hoverboard

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little hoverboard. Excellent for a younger child due to the fact that it isn’t as fast as some. The led lights and Bluetooth speaker ale it even better!!!

    I would recommend this to a friend
  • Pros mentioned:
    Max speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fast and Furious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, good speed, the battery life could be better

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 5 out of 5 stars

    Hoverboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to my daughter at Christmas day. She loves it. We liked.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 5 out of 5 stars

    Beginner H1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh very nice and simple basic hover board for a beginner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product!!!! easy to buy easy to use fast delivery, easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 1 out of 5 stars

    Defective unit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to love this item. Bought it in the middle of winter on deal of the day. Finally got it charged last week and took it out for a spin after following setup instructions. Pretty sure we got a defective unit as it continues to recalibrate every 20 feet after about 2 minutes of initial riding. When it recalibrates the wheels spin abruptly and throw you from the unit. So on top of not being safe at all, $200 down the drain and of course bc I bought it in winter time to get the deal, I can’t return it as defective and get a new one. Don’t make the same mistake I did!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broken

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to get it fixed but it’s not bad I like it so

    I would recommend this to a friend
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