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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the 40" Class S3 S-Class LED Full HD Smart TV with Google TV (2023) for its exceptional picture quality, affordable price, user-friendly interface, and convenient Google TV platform. However, some users have expressed concerns regarding the limited functionality of the remote control, occasional app support issues, insufficient volume, connectivity problems, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,154 reviews
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    TCL tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Comes preloaded with all my favorite apps. Easy set up. Picture HD quality. Sound can be improved easily with sound bar. Really can’t say enough good things about our new TCL tv. We have always purchased Samsung before, however now after trying TCL ROKU tv I don’t think we will purchase Samsung again. The prices for TCL TVs are low compare to their value.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BeatriceG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great affordable tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture & sound quality for the price. Easy to set up! Loved that it is compatible with my Google phone so my pictures played as the screensaver while the TV was paused- such a fun feature!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TV/Gaming monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a monitor for my grandson and his PS4 to replace a small desk monitor. The Wichita Falls Best Buy associate was super helpful and reassured me that this would dual purpose as both a TV and gaming monitor. The great news - as a new LED Smart model, there is no need for a firestick to access cable shows. Super easy, plug-in and watch set up. Perfect size, set-up and price!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Perfect,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Old guys shouldn’t buy new TV’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: OK cheap TV I’ve made peace with this TV after a month or so but it wasn’t an easy trip. You get a quick start guide but there no multi page user manual and your left with more questions than answers. I set it up on Thanksgiving so there was no one answering the TCL helpline. The first obstacle was the non-optional acceptance of the Terms and Conditions and Privacy Policy. You hit this screen early on and there is no back button nor option to do anything but Accept (under duress). You kids are probably used to giving up everything but your first born (and TCL leaves the option open to make any and all changes so that might be included at some point) but Geez. Actually read it and you’ll see any legal problems must be solved in Chinese courts (really!). Anyway, if I wanted to actually use my new TV I had no choice but to accept it but every time I make a selection I know it’s being recorded somewhere. I was keeping a list of questions for TCL support but being a guy, I never got around to calling them when they were available. Attempting to use TCL’s website for assistance left me looking at solutions that were not for my TV. After a few weeks of futzing with it I managed to stumble across a lot of solutions, sometimes on purpose, sometimes accidentally. The remote is ridiculously simple which is good and bad. A bunch of options are hidden a few menus down but are there nonetheless. But my wife still hands me the remote if she wants to do anything more than a channel or volume change. So after a few weeks I’m not sorry I bought it with the exception of Big Brother TCL watching my every move. We don’t use the Smart TV Google features so I can’t speak to that. The TV reception and picture is good, and although the side view is worse than any other TV or monitor we own, it’s still not onerous. The built in speakers are less than optimal although onboard adjustments can make them better (if you can you find them ;-) We use external wall and ceiling speakers so it’s not a problem in our room. The TV has 10gb of onboard storage so I can’t understand why the channel guide constantly shows “No Information” and needs to load from apparently nothing on every power up. This TV was appealing because it was one 40” TV that would fit in our wall recess and TCL had gotten some decent review chatter and the ridiculously low price made it a small risk. Now that it’s mounted and we’ve lived with it and learned more of its features it’s been a good investment.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi terrybill,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time experience purchase of the brand name television was quite surprising that a no name brand would have such a quality picture and numerous features. Furthermore, the service I received in the store from the associate and the way Best Buy orchestrated the whole delivery tracking process was exceptional great! I am looking forward to purchasing my next TCL or Highsense 65 inch television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Light and reliable! Best option for drywall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a lightweight TV for my son's bedroom (drywall mount). I got that and much more: it has a fast operational system, excellent quality sound, the image is vivid, and the remote is intuitive.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AdrianoF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Planning to buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, easy to carry and setup. Great picture quality

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ShainaT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for the price but I am amazed at the picture quality, sound, and how easy it was using my favorite apps. My next buy will be a TCL for my living room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SandyC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for my grandson’s room. Very light weight. Nice picture for the cost. So far so good!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LaLa,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good buy. Performs as expected and easy to program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality picture. Easy to set up. Fits perfectly into the TV cabinet which was the primary reason for buying a 40 inch. Pleased with this purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DKM1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Art Studio TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 40" TCL TV to replace an older model that I had, which was not a Smart TV. I now enjoy all the Google TV services, streaming and other smart TV applications that I couldn't enjoy before. It has a clear picture good sound, provided by Dolby speakers and it was a breeze to put together. I can't believe I did it all by myself. Thank you TCL, for getting me a new way to enjoy my television and Internet enjoyment for my Art Studio room of my home. I even watch You Tube Art Videos now.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Flartist,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall, very pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.. easy setup. Good picture good sound. Plugged in my Amazon Fire stick and it worked immediately. Using this TV in a bedroom so the size is good. Overall, I am very pleased.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LizzyWilliams,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent picture quality and was very easy to set up… I have it in the bedroom and it’s the perfect size…

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Pamilink,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to replace the Vizio(junk) I had. The Wi-Fi works great, very nice picture and the apps are super easy to access. The only downside is the sound(maybe it’s me) so I did purchase a soundbar.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tozzzzzy,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Awesome Value in this 40" TCL!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $150 I paid for this thing; it was a STEAL! Works great outside too. Had an issue with it losing wifi connectivity at first, but just moved one of my mesh extenders closer to my back porch to fix that right up. Speakers aren't the loudest, but that's ok since it has Bluetooth; I just linked it to a big Bluetooth speaker I already had sitting out back anyway. Now everyone can hear it just fine. Might not be 4k, but for the price it sure beats the heck out of the old clunky 32" 720p fire TV I had out there before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as an early birthday present for my fiancé. It was so worth it! The graphics and picture quality are amazing. It is bigger in person than in the picture, and it is even better. I highly recommend it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KiaraH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product. Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Priced well. Sound could be better, but we're so impressed with the picture clarity, it makes up for the sound quality. Perfect purchase for our porch. Also love the TCL feature on the home screen that allows continue watching on different apps. Haven't seen that on other brands.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for grands. Have to learn how to use remote or just program a different one. Color a sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience Matters Most

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service matters. Size matters. My wife and i have a theatre room in the lower level, but our great room has a built-in cabinet and we hoped to maximize the shelf width, length, and depth. Our sales assistance became service assistance and quickly understood our objective, shared our options, and made the process complete recommending a sound bar. Our experience, pure joy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great RV Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, upgraded my rv tv after it took a dump with a black screen (TCL S3 32"). Do yourself a favor and get the Google version way better and quicker then the finicky and slow roku version. Also love the voice command works with all my nest and google speakers, cameras, and thermostat. P.S. you need M6x12mm bolts to hang up.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SarahT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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