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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1077 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, price, easy setup, and 4k UHD HDR of the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV. They appreciate the great value for the money and find the TV to be perfect in size. However, some customers have experienced issues with the remote control, slow performance, and technical issues such as buzzing noises and pairing problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,077 reviews
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL 55" Class F35-Series 4K UHD HDR LED Smart Fire TV, and I have to say I'm pretty impressed. The picture quality is amazing for the price, the 4K resolution is clear and vibrant. The HDR really enhances the colors, making everything look more dynamic. Setup was pretty straightforward too, especially with the Fire TV OS built in – I had all my streaming apps up and running within minutes. The remote is simple to use, with voice control that actually works better than I expected. However, there are a few small downsides. First, the sound quality isn’t the best. I had to connect a soundbar to get a fuller, richer audio experience. Also, the TV’s interface can sometimes feel a bit sluggish when switching between apps or scrolling through menus. Nothing major, but it's noticeable when you're used to a faster system. Overall, this TCL TV offers excellent value for the price and delivers a solid 4K experience. Highly recommend it for anyone on a budget but still wanting a quality smart TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gamer45,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Value for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the TCL F35-Series 55" Fire TV for a couple of weeks now, and it’s a solid budget-friendly option for anyone looking to upgrade to 4K. The picture quality is crisp and vibrant, especially with HDR content, making movies and shows look great. Fire TV integration is a plus, with quick access to apps like Netflix and Prime Video, though the interface can lag slightly when switching between apps. The sound quality is decent for casual viewing, but I’d recommend adding a soundbar for a better experience. For the price, it delivers excellent value—great for streaming, casual gaming, or as a secondary TV. If you’re on a budget and want reliable performance without breaking the bank, this TCL model is a fantastic choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture and Res (Add speakers!)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided on this TV after user reviews warned: TCL TVs last years or weeks, no in between. For $233, including the 2-yr protection in case I got a 2-wk lemon, this is one of the best valued TVs on the market. Even through the holiday sales, the price was the most competitive. The picture is extremely clear even when viewing the picture from the sides (see images). Connecting to user accounts and creating admins was also a breeze. iOS, Win10, Win11, and ChromiumOS had no issue connecting; neither did the game consoles. This TV is also ideal for folks who live upstairs or alone. It is ridiculously light to carry even for short petite people (I'm 8 in. taller than it). The only quality-check so far on the TCL 55" is the sound. The audio is C-/C compared to the rest of the product. I got a $27 Insignia sound bar from the Best Buy outlet that has made a world of difference on the sound. Everything else about the product is 5 out of 5. Excellent value for an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Completed my Setup Theatre for my Apartment Room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to privilege to mount this TV in my apartment room as my normal monitors are too small to enjoy watching shows and movies and boy I was sure impressed by it. I was able to snag this TV on Black Friday and it sure is impressive especially with the price I got it at. By all means it is not top of the line but it will perform very well and as I said before it will definitely impress with the 4k 55 inch frame. Here’s how I have my setup and wished I have gotten a TV for my setup long ago! Props to TCL for providing a TV for such an amazing price!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ItzKaii,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    BEST T.V TO BUY IN 2025!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TCL Ire T.V. is remarkable. I have been glued to my T.V all through the holidays. This TCL Fire T.V lets me go right to my favorite shows with just one click. I get all kinds of compliments on the clear and crispiness of the quality of my T.V. The price with definitely fit your budget. My mom birthday is coming up and I will definitely be purchasing her one. Best Buy Thank you. I'm so happy with my T.V and I have already sent a host of recommendations to my friend family. Once again Thank you Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Sleek look!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great pictures. Easy to install. Thin and light weight. Great price. Glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TLC for TCL - I love this brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with this purchase. There are SO MANY versions of tvs, I was over it. TCL is amazing, very much worth the price. It’s was inexpensive and it’s a great quality. The added bonus was not realizing it’s a fire tv (Amazon product for those in the dark like me). A few months ago I purchased a small TCL tv, I didn’t like that it was a Roku TV so all I knew it to make sure this one didn’t say Roku anywhere lol. I wish I could return the other tv and get one like this!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi leshaW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Large clear picture. Easy set up and installation. Only complaint is everytime i turn the tv off, when i turn it on the next time it has disconnected from wifi. I wait a minute and it figures out it is in fact connected to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Best TV I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great picture quality and sound. One of the better TVs I’ve ever had but the buttons on the remote are easily pressed causing it to switch apps everytime I pick it up. I’d recommend purchasing a separate universal remote so avoid the irritation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Solid for the Black Friday price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing TV for the price. I’m replacing a 2016 Samsung KS8000 in the basement that was the victim of an errant ball. I’m used a higher quality brighter crispness and definition in the picture with the Samsung but the value on the TCL is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wow. Great tv at at an amazing price for Black Friday. I could not pass. Setup was easy and straightforward. We have another tcl to n the house and has worked great. Easy to get in suv with seats folded down.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, bright color, easy setup and use. Mounted on the wall with recommended device. Purchased to use Bluetooth when my hubby is sleeping. Connection was easy to complete and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent tv, great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this TV! The image is clear and sharp, the colors are vivid and true. it's fast, much faster than hooking up my fire stick (no need, it's a fire TV!)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value for an Immersive Viewing Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 55-inch Fire TV is a fantastic addition to my bedroom. The picture quality is vibrant, with deep blacks and vivid colors that make movies and shows come to life. The built-in Fire TV interface is incredibly user-friendly, with seamless integration for streaming apps like Netflix, Prime Video, and Hulu. Alexa voice control works flawlessly, making navigation effortless. The sound is decent for a TV in this price range, though adding a soundbar would enhance the audio experience. Setup was straightforward, and the slim design looks sleek on the table. For the price, this TV delivers exceptional performance and features. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture quality tv in our house out of 10 tvs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a 5 , because i was a skeptic about tcl Tvs. I didnt think they were any good at all , but this is our best showing tv in our house. Our house has 10 tvs in it and we have 3 tvs in our Master bedroom with the Tcl Being our latest addiction. The quality is amazing , the sound Is great almost surround sound like. The Tv overall is a 10.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi James,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV ,great picture the sound is great. The style is great. The color is just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Deb's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv I love the apps I love the picture The sound is great and it's easy to navigate through the channels

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Loving every minute…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this television. Easy to use and love the smart capability. Clear picture and sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it and the price I paid for it great pic and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TLC smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my living room, good size/color/sound. I love it !!

    I would recommend this to a friend
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