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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1711 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 65" Class 4 Series LED 4K UHD Smart Roku TV for its excellent picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have concerns about the remote control's responsiveness, durability issues, screen malfunctions, short lifespan, and insufficient volume, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,711 reviews
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great TV with an incredible $ tag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV offers all the features of a Roku with a big screen at an incredible price. If you’re not looking to spend for the big ticket TV this TV is an excellent choice and it offers something for the whole family with all the Roku apps For cable cutters, or it includes the xfinity app if you are just looking to ditch the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my no means one of those expensive TVs but man the picture quality the sound and best of all the price, makes this a winning winning winning decision. Roku is a plus since its ease of use. I just love it. Merry Christmas to me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV - TCL 65" CLASS 4-SERIES 4K UHD HDR ROKU SMART TV - 65S425 - in Black Friday 2019, about a month ago at the time of writing this review. This was not my first choice as I had the 75” in mind but my area ran out of stock. After installing it I am glad I settled with the 65”, it’s more than enough for my space. I encourage every reader to use a piece of cardboard to picture the size of their TV. Delivery in time with emails and a 15 minutes in advance warning call. Easy to set up. I am very happy with the picture quality for the use we give to it - streaming for parents and gaming for kids. It’ll prove to be a good investment if it lasts a few years. Roku is a great interface, both with the remote and with the phone app, especially coming from Samsung as I am.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    HUGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s HUGE and it’s a great TV I especially love the Roku and you can put a remote on your phone by connecting your phone and tv to the same WiFi network. So if you lose the remote or batteries are out you always got your phone as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice TV for the right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s early so this is an initial thoughts review. Mounting is easy- although wall mount bolts are very small M4 compared to Samsung using M6. Setup is lengthy do to all the WiFi, smart, OTA antenna sets. (You can use phone app and keyboard). Picture is very clear- response time for apps is adequate not ideal. Phone app makes voice commands very easy and quick- accurate says well.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I can hook up a antenna and watch local channels or watch Netflix, Hulu, get on amazon, a lot to download. Most or free but HBO and other are paid. Sooo many different channels. I would never go back to cable or any of the other. These TCL smart TVs are the best!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous TV, I'm so happy with my TCL 65" purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my TV on 6/19/2020 and was delivered on 6/21/2020. Thanks for the SO FAST shipping. This TCL is replacing a 60" Pioneer Plasma TV. I'm so happy with my TCL. I was worried it wouldnt compare. Well.... It's great. The sound is loud and clean and the buttom management is so much better than the Pioneer, it's just a joy. The remote is really easy to use too. And the picture is deep and bright. Very good contrast and blacks are black ! Some pictures look 3D it so clear. This TLC TV costs less than just the TAX charge on the Plasma when it was new. Killer TV at a killer price.. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love these Roku TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. The thing I like best is the ease of navigation and adding steaming apps. It’s all right there. ROKU has also added features from my first purchase including using Bluetooth headphones. My only gripe is dealing with some glare from other lights and the sound not being level. It’s frustrating to constantly have to up and down the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.V.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great tv so far, it has great color and sounds great, it updates automatically, and it has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd TCL tv I’ve bought and I absolutely love them! Stunning pictures and sound! Easy to hang. So easy to use with all my applications and my cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Roku

    Rated 5 out of 5 stars

    All around good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Roku built in makes watching anything you want super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for the price. We needed the 65inch to fill out the space and couldn’t be happier with the picture and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K TVs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I had a 45 inch tv but this upgrade had treated me super well, it is easier in my eyes I can see from a distance and my whole family enjoys playing video games on it! Perfect for family fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 60" Samsung die, due to a bad main board. While waiting for that part, I ordered this tv, for our game room. It is very easy to operate and the sound has been ok, compared to what others have stated. I shopped Walmart, Amazon, Sam's, and Best Buy. Best Buy could get me the tv the soonest, and the price was the same for all, so I did my research. I don't think spending another $400+ because of better specs would be worth the money. If sound is your concern, get a sound bar or A/V receiver/amp. For the money, you can't beat it. It looks good and the Roku system is the best. I'll be in the market for a 75" next year, so this is a test run for TCL. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Excellent TV, Excellent price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect! 65 inch, 4K, built in Roku all for under $500! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 65” TCL television. It’s a great television for the price and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture, Turns on and off almost instantly, Roku must be an updated version, because everything works 10 times faster than the standalone Roku boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 4K TCL TV. Works nicely great for streaming, video games, and movie!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch tv worth every penny!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased little while ago had it delivered to my house on time and to my door easy set up light tv and use it for my living room for PlayStation cable and YouTube everything looks picture clear sound is loud so that a plus and so far very happy with my purchase and did I mention that price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will be a month on the 23rd that I've had this TV and so far so good! I love it the picture is great, I'm not that happy about any of the flat screen tv's sound but that's just how they are but I will be purchasing sound bars so I'm happy with my purchase, Thanks guys!

    I would recommend this to a friend
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