Customer Ratings & Reviews

I read a review on CNET about this model and it was spot on. Great picture at a great price.

Great Quality QLED Smart TV for Gaming, PC, Movies, Etc. If your in the market for a Big Screen QLED under $800 this is it. Easy Set Up did it solo. Didn’t give full Stars just cause I don’t want the Company getting Comfortable. Not gonna bore you just let the pictures do the visual talking. 06-13-2020

I've looked at this TV ever since it came out several months ago. I wound up pulling the trigger and got a phenomenal deal on it and I couldn't say no. I'm glad I did. I put it in my bonus room where we mostly watch movies for family night and do any of our gaming. It serves both purposes very well. May look at replacement for my main TV in our living room this year and may go with one of the new TCL TV's coming out this year.

this tv is big i mean really big the color, clarity, definition are amazing getting it set up was a breeze.

I love my new TCL. it has the best picture and sound quality I’ve had. I’d highly recommend this TV over any other brand. I am overly pleased!

I purchased this as an upgrade from my 55” LG 4K TV (still above the fireplace in this picture). I was a bit hesitant about the TCL brand, but this thing is AWESOME!!! If you’re on the fence, go for it!

The picture is amazing and the roku option is so easy to use highly recommend

This tv for the price will give any other Tv out there a run for the money

Ugh - VERY frustrated with this TV. I did all the research showing how this was the option to choose (instead of Samsung or SONY) for this price-range... I sat down to watch my first show, and noticed an odd shadow on the screen every time there was a bright shot of the sky. As a test, I pulled up a you-tube video of a solid white screen, and sure enough, there are a few significant shadows in the display (see photos - though they look worse in-person). These shadows are there all the time regardless of time-of-day, or TV position, etc. This is especially annoying for a TV that I specifically chose based on all the reviews describing how great the image is. I called TCL support - the tech was very helpful - walked me through several different reset methods - nothing fixed the problem. He told me to deal with Best Buy. Unfortunately, Best Buy told me I would have to bring the unit back to the store to do an exchange or refund - and the unit is not in-stock at that store - so I'd have to wait for one to come in. Instead of going without a TV for several days, I instead decided to buy a 2nd unit & have it delivered with the plan to return the first unit at that point. The 2nd one arrived today - brand new, and the display is completely busted. When I power on, all I see is a bright white circle in the bottom right corner and cracks running up and down over the rest of the display, so that plan was a failure. I REALLY wanted this TV. I love the ROKU interface, (although once a day I have to unplug power to the TV b/c the interface seems to crash/freeze). At this point, I think I will be forced to go with a different brand. Very frustrating!!!

Tv is great especially night scenes in movies..nice colors contrast is good and like the roku feature..the only thing I would add is just a little more backlight other then that I would definitely recommend this tv

Bought an open box tv. Easy to set up. I like the “free” streaming feature and the ability to hook it up to our antenna also

The 2019 6 series QuantumLED is a tremendous value at this price and is a significant step up from the already amazing 2018 version. I know because I have a 55R617 in another room. The 65R625 handily beats its predecessor in color, HDR pop, contrast, black levels and dimming performance. I am not a professional reviewer by any means but I have owned several high-end plasmas and other full array local dimming LCD's from the big boys and this is simply the best set I have owned. Check out the review on Cnet for the opinion of an actual professional who has already proclaimed this set as the best value of 2019. The roku interface is amazing and super intuitive and I just love how all the inputs and internals apps are grouped from the home screen. If you plan to do any gaming, this set has THE LOWEST INPUT LAG EVER MEASURED! It is quite a bit snappier from the already quick R617 from last year. If I had to pick negatives, the list would be small. It is only a 60hz panel so the motion may not be as smooth as the sets out there with a 120hz refresh, however this has not been an issue for me. Also, if you need to put it on a stand, the feet are super wide. Again, not an issue for me since I have mine wall mounted. I can't speak for the sound as I have mine connected to a Denon AVR with a 5.1 set up.

The tv was damaged the screen had a bullseye on the top middle that spread out like a spider web the glass was not damaged but the screen behind it was. Most all reviews I’ve read it seems you have a 50-50 chance of getting a damaged screen from TCL I lost the lotto I am returning it to Best Buy they currently have no other tv in stock so I will see what happens

I purchased the first TCL 65" TV which I used curbside pickup. When I unboxed the TV, carefully following instructions on the box, the TV had a cracked screen when I turned on the TV. I returned the TV to Best Buy. Best Buy processed the return very easily and placed an order for second - great service. This time I selected the free delivery to my house/garage. Again I unboxed the TV carefully following the instructions on the box. Again the TV had a cracked screen when I turned on the TV. I returned the TV to Best Buy. Best Buy processed the return very easily and quickly. I couldn't move myself to go for attempt #3. I subsequently purchased a Sony 65" TV elsewhere and it worked like a charm or like the numerous other LCD TVs I have setup.

A few days after purchasing this tv, it started freezing and resetting when I paused live tv. Then after a few months it began to randomly go to the purple screen of death. See photo. After trying everything I could find online, it got so bad that it wouldn't ever turn on and work at all. So, I finally contacted TCL only to be told that their warranty works for 1 year and I was now a month over that. The TV was lovely when it worked, but this has been a total hassle and now I have a barely used TV going to the trash.

Horrible quality. Stopped working and shows vertical lines. Stay away from this Chinese brand.

Picture is gorgeous. 4k content so clear and stunning. Even the standard HD content I have watched looks real good to me, that's because it does upscaling really well. I haven't watched any bottom low res 480p stuff on it. The colors are so bright and pop. Roku is fast and works well. I did expect the picture, software, and colors to be decent - the TV delivered and was at least as good or better in most every regard. But there are these WOW moments in content where the deepest darks contrast with the brightest vivid colors in a fantastic way. An experience that can be mesmerizing. Another thing I did not expect, hadn't heard much nor gave care to the sound cause I already have a sound bar for it cause of poor sound from prior TVs Well, the sound seems plenty loud and full. Really wasn't expecting that. Its more than adequate as it is, theater mode is good enough that I am just going to take the sound bar off my mantel. Don't need it anymore. As for the brand TCL, yrs ago I wasn't sure what to expect when I stepped away from Samsung smart TV to my first TCL roku TV (55s405). But that dirt cheap tv worked so much better than the buggy/limited/slow/awful Samsung smart TV I had. It was an earlier Samsung Smart TV, slow & always gave me freeze ups and glitches. I went on to buy a better more expensive TCL, the P607 which was a great upgrade for HDR content over the s405. Still have both of those TVs. They have been used daily since I got them, years now, one hardly ever gets turned off. Still both working flawless. TCL has been a very good brand in my experience. As far as ease, speed and functionality, Roku is better than my old Samsung, better than LG and Vizio TVs my relatives have, it works and works well. So now I went in bought the 65R625. My kids are like, "Why? We have a TV and it works perfectly fine." Then I hooked it up and we start watching. It only took a few minutes and they quickly understood. Daughter said "Now I see why, I didn't know a TV could look like this. So much better." Last note. The R625 comes default set with "Action Smoothing", which is their version of the "soap opera effect". It's a motion processing that I find way too agressive and surreal looking. Depending on the content, it can be an interesting effect. But i have no idea why this is their default setting. Set to high right out of the box. But in my opinion it is not an effect to have set on everything. Way to weird. It is just a setting, like local contrast or sharpness, and can easily be turned off. In my opinion, the default should be the "Natural Cinema" setting. It works well with everything, smoothly and normal. Change it in picture settings by turning action smoothing off and natural Cinema on. Every picture mode (vivid, movie, natural, Dark HDR, bright HDR, etc) has default settings and changing any one thing (like color, sharpness, or motion) only changes it for that picture setting. It stores and remembers any changes but the change will only apply to that one picture mode. Well, Action Smoothing on High is default for every picture mode. If your like me, you will end up turning it off and Natural Cinema ON instead on each mode you end up watching on this TV. There are times I turn on Action Smoothing, for specific content. But it is not something that I think looks good for the majority of content out there. I have seen others talk about this, most people do not like the soap opera effect and those that do, don't think it's great for everything. So if your watching something and it looks weird, turn off Action Smoothing and turn on Natural Cinema so it is natural and normal looking. I think TCL having this mode on for their default has some people thinking the tv does bad with motion cause it looks weird and wrong. The action smoothness is just an effect they added on purpose, not the natural processing. So it's an added feature but some reason TCL has it turn on high when you first start using the TV. I advised turning it off and then Natural Cinema set to ON, as the base. Later, you can test out the motion smoothing on content and be able to compare to see if it adds or takes away from what your watching.

Beyong pleased & impressed with my purchase (3rd time was the charm). In a span of less than 30 days I bought & returned a Samsung 65" 7 Series & Vizio M Series Quantum, it arrived damaged so can't speak about its performance, online ratings were close to if not a little better than this TCL. I want to start with the packaging, there is no comparing how well protected it was, compared to Samsung & Vizio which failed to hit the mark, TCL understands that first impressions & protecting their product is of uber importance! Now to the performance, the main ripe with Samsung, model UN65TU700FXZA, is the inability to increase the screens brightness, the TV is to dark! watching movies and/or Netflix was near impossible, sure sports and/or animated shows/cartoons where not a big issue but movies? forget about it, you're gonna be very disappointed (yes you can adjust the brightness and contrast etc but doing so will not resolve a thing). Now the TCL (65R625) on the other hand? amazing picture quality! zero issues, at the price of this TV ($877 out the door) I feel it rivals some of the ore expensive TV's (Sony 950H). The QLED technology is no joke! the colors, the contrast, the way it all pops on screen, its breathtaking (Samsung comes embarrassingly short to all this). Btw I've had it for a couple of days and I would absolutely recommend to anyone! Don't hesitate by "who is TCL?....it must be some low quality company/TV" well you would be wrong, I had those same thoughts, but boy was I wrong! btw this an award winning TV by the editors over at C/net, and if you want to confirm the ratings, do a quick search, you'll be pleasantly surprised!

This TV has a FANTASTIC picture. Deep colors and dark blacks make for outstanding contrast. The ROKU interface is easy to use (and the app on my phone is convenient too). The only complaint I have (and it's minor) is that the motion smoothing features create a blurred edges around the objects (as the internal computer tries to buffer the image for a higher refresh rate). As I don't really like motion smoothing, it's a non-issue for me. If that's something that's important to you, you'll have to go with a higher-end (more expensive) TV. For the money, this is a TERRIFIC TV.

I looked at reviews for a month before black friday . I looked at mid priced yvs to high end ones . And from what i saw the tcl series 6 was as good or better than tvs that were 500 to 700 dollars more . The guys from the geek squad helped unbox it and set it on the stand for me when they didnt have to . Well after 5 mins of watching game of thrones i am totally blown away with the picture quality . Its like im watching a brand new show and ive seen this series at least 6 times from start to finish . Huge shout out to cnet for their review cause they were spot on