4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $379.99
Clearance
Save $20
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 685 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023) for its stunning picture quality, vibrant colors, and deep contrasts. They appreciate the great sound quality, easy setup, and reasonable price point. However, some users have expressed concerns about the slow response time, occasional freezing, and limited refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 685 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning Picture Quality and Seamless Google TV In

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been an absolute game-changer for my home setup. The 4K QLED picture quality is phenomenal—sharp, vibrant colors with deep blacks that make everything from sports to movies look incredible. Setting it up was a breeze, and the interface with Google TV is super intuitive. I love how easily it connects to all my other Google devices, making streaming and controlling the TV seamless. For the price, the value is unbeatable. Highly recommend this TV if you're looking for amazing quality and ease of use!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    65” tcl qled

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fidelity the picture is Chris best still I’ve ever got on the 65 inch TV. The quality is amazing. The set up is super easy it’s very light google ready voice activated it comes with apps ready to go. The sound is amazing The brightness is super clear and Chris.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TiffanyW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    We are a TCL Family from the Hart

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do wish that the remote was the same as the other 5 TCL tvs that we have bought in this family. Not expecting this remote to be different has seriously messed with me. After having the same one on every tv in this house for over 5 years. Also the placement for the tv and wall design was done with the old TCL but with the size of this one not realizing that the position of the mount would be considerably different position in the back of the TV so our wall mount has to be completely taken out of the wall and moved down in order for the tv to be centered where it should be now. We expected the size of the tv to change not the position of mount on back of tv so be aware of that if you’re just upgrading your tv. Especially if you don’t have much clearance above your old tv to start with. Anyway. The tv itself is beautiful. Not terribly heavy. The price is wonderful! No reason to be paying big bucks for a big name brand we used to pay for.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      HI GrannyHart,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect replacement to my dead 65 inch Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65 inch Samsung that I purchased in 2015 died. I had to look for another TV and was trying to go a more budget friendly route this time. This one was on sale for Black Friday I mean I think it was unless it was a a sham. Either way the price was not bad $399 plus tax. It was really light and once I brought it home I mounted it to the wall and it looks really nice. I love everything about it. Does what I need it to do and I also purchased it due to reviews and youtube videos as well as personal recommendations. I mean its not an expensive Samsung or LG which is usually higher because of name and the amount of advertising fees they pay. All in all I love this TV looks nice mounted to the wall and I love the picture quality. I recommend it. I have to buy one for my master bedroom but I will be buying the local dimming one OLED for $500 or so.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Juan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent value, Picture, Sound!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, Beautiful picture, This TV was $399 but has a picture equal to my much more expensive TV in the living room. Fairly fast processor. Good sound. I would highly recommend if you are looking for a big bang for the buck!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GeorgeH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great price, great picture!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is wonderful! Super easy to set up and the picture quality is beautiful. This is my first google tv and the remote is a little different from Roku remote, but didn’t take long to get the navigation, etc. down. For the cost and quality, I recommend this tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RamonaB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Acceptable when on sale

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced when on sale. Bloom monster , however this is old direct lit tech. Fully expect it. Pic quality is on par but nothing amazing. Upper bottom shelf TV. Performs as such. I'm happy considering what I paid while on sale.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarlaD,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very different In A Good Way

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good but a little too good. Everything is crisp clear to the point you see the actors pores and every single eyelash on their eyes. I siwtched from onn tvs which are also really good, but this is definitely better quality but i do kinda miss my onn tv due to being used to only seeing a movie or tv the way they wanted you too, but now i see it 10x better which makes it kinda weird, and made me realize some of my favorite shows are really bad lol. Also i do see some random white spots when the tv is on a dark screen doesnt bother me I think. Do I recommend yes! Do i think you should consider how clear is too clear? YESSS!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jenna,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best TV for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchsed this TV for my husband to use with his flight simulator and XBOX. WOW! You can't beat the price for the quality you are getting. Phenominal You will NOT be disappointed if you purchase this one!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DawnM,

      Thank you for taking the time to provide your feedback. We're thrilled that your husband is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    The TCL 65 qled

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tcl Qled tv is a great buy. I love how bright the colors are compared to my Samsung tv I had, and the sound is good too would suggest it to family and friends and I’d buy it again as well

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MrHampton,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    THE TLC TELEVISION

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that this TLC TV has everything in a expensive TV has too offer from the great color too the sound & small space it takes up compared to our 65 inc RCA and this is a 70 inch screen got to love it, also I love all the apps and just everything about it we truly are enjoying our new TLC Television and you will to just go out to your best buy store and get your own and at a great price too :⁠-⁠) Easy operation for the TV Remote voice activated works great Google speaking.Live TV great Streaming services all in all I can't wait to get another one for our bedroom Hope you enjoy your new TLC TELEVISION on your next purchase of a new TV from Best buy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BarbaraR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great family TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to leave a review as I’ve had issues in the past with TVs not working well after a few months. This tv has been great in terms of audio and visuals. It’s also the perfect size for what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reasonably priced for it's size and features!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked my partner to help me pick out a new television, as I've been struggling with our aging Samsung set for my needs (namely watching subtitled media and playing video games). This one came up as an entry level set that punched above it's weight, and I've been thrilled with it for our budget. The picture has been excellent and made it significantly easier for me to discern between darker hues in games that I previously struggled with. It is also worth noting that the input lag is extremely low for a television, and even supports FreeSync (variable refresh rates) for those who would intend to primarily use the set plugged into a computer.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Carmein,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our new TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an amazing experience, the associate seemed to know a lot about TVs & helped us pick the right one for us, they went in the back & found the one we wanted even though they only had one left & even gave us a discount on top of the sales price since it took a min for them to find it. We love our new 65 inch QLED TV, has an amazing picture quality. We didn’t even know about QLED but the association showed us the difference in store on the picture & we had to get one! Best TV we have ever owned.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Britaney,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love the TCL QLED picture & overall quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great price. I am a happy camper. Switched from the Toshiba 65 inch because I was having issues in Game mode with stutter. The stutter went away when I left game mode, but input lag increased. That wasn’t the case with this TV. I think it’s as close as you can get to OLED without making the big jump in $$$ to OLED. I am very happy with my purchase & hopefully this TCL is built to last. I did get the TCL total protection plan from TCL directly & was very happy with the price & coverage

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobFromLI,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Like this TV very much

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television saw the Super Bowl on it color and sound was fantastic definitely worth getting

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Louisiana2019,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use the remote has a great layout for easy access to apps

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nick,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. No issues at all. Amazing value I would buy this again without any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great deal great quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sounds of this TV and the great price I got it for was a big plus.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Christina,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my husband’s man-cave and he couldn’t be happier! The picture quality is great, and it is definitely a good buy for the price. The personalized advance settings for the picture quality really makes this tv stand out. The shipping was super fast, and when delivered, it was brought right into our home. Great overall!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TaniyaH,

      Thank you for taking the time to provide your feedback. We're thrilled that your husband is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

Sponsored