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Customer Ratings & Reviews

Your price for this item is $397.99

Customer reviews

Rating 4.5 out of 5 stars with 470 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the 65" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023) for its stunning picture quality, great price, easy setup, and immersive sound. They are pleased with the vibrant colors, sharp and clear images, and good sound quality. However, some customers have expressed concerns about the remote control's responsiveness, the occasional slow response of the TV, and the sluggishness of the Google TV interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 470 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Fantastic Sharp Picture Smart Google TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd TCL tv! The latest is a 65” I started off with issues HDMI kept showing up in upper right corner and I couldn’t get av input to work! TCL has the best customer service they worked with me trying several options finally I was told to check with my cable carrier and that was the problem not the tv! The adapter has to be red white and yellow I was trying to use red green and blue I use old school surround sound systems ( receiver several speakers subwoofer) for some reason everything worked great except Apple TV there was a loud noise displayed only. I would like to shout out to Christian a TCL customer service worker. He stayed on the phone with me for an hour giving me instructions on how to hook my sound system up completely different using optical on the tv. The sound is even better than before!! I had issues at the beginning but now I am Loving my TCL! The picture is so crisp and sharp! The colors are perfect!! The only change I made was changed the brightness to 50 because it was set at 100 This television can’t be beat!! It looks great easy to operate and the price is right!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LorraineD,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    ONE OF THE CHEAPEST TVS…BEST VALUE!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Wanted the best picture for the least amount of money… it was between this TV and the Hisense A6… they both were $399. They both had an outstanding picture quality but I chose the TCL because it has those extra channels… it’s called TCL channel on your remote control. It’s own little section of Free TV and movies… the sound is decent, but I have mine hooked up to a sound bar and a subwoofer… the geek squad came in, mounted it for me Also, I have the warranty with Best Buy for extended two years. This is not our main TV for a 3rd TV. I think it’s awesome. I highly recommend this TV I have the QLED TV as well. I’m a person coming from Samsung QLED. I honestly didn’t think there was a better TV out there than Samsung. Well I stand to be corrected you don’t have to spend all that thousands of dollars for a high tech TV you can indeed get the cheapest TV, and be more than satisfied!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ladyb1268,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for an even better price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this TV is incredible for the price! The picture quality is excellent ( just needs alittle adjusting), the sound quality is great ( especially when pluged into the the ARC HDMI), and the hardware design is nice with very small bezels. I highly recommend this tv to an one that on a budget, but wants something relatively nice. You will not be disappointed; TCL had definitely stepped up their game.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Str8,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Price

    Rated 4 out of 5 stars

    Good but with flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good for its price and has good color contrast. The audio could have been better, the only negative thing is the software. It does not support Airplay and the UI is not user friendly. I definitely prefer the FIRE TV interface over this.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zee7,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    TCL 65"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new TCL tv. Great picture, crisp, clear & great color! So far the best TV I've purchased...and I've owned a lot of tvs. Great sound too!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi madhouse,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Good bang for your Buck

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TCL Google TV. It’s quality is above its costs and we’ve been thrilled by the picture and are glad to have taken the plunge away from Samsung.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NicholasB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Sound

    Rated 5 out of 5 stars

    65 In TCL smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65in TCL as a beautiful color, great sound, was easy to install it. Happy with it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GenaroC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. No complaints. The quality is great, and great price. Over all great buy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TeriR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great TV, google os is not it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our fair share of tcl tvs and even have 3 (roku tvs) However upon my personal experience the os sometimes hitches It doesn’t happen to my older tcl tvs So it had led me to conclude that google Os is not the best at being ‘it just works’ (also tried hisense google tv, same experience)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Luchie,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price! Excellent picture and sound.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LauraC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Picture, incredible value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a replacement 58-in Westinghouse TV. I had seven TVs saved in my list to look at in the store. And I saw the picture on this TV compared to the Roku version of it, this was so much brighter. The salesman. Was extremely helpful and I am not disappointed with the amazing picture at home, the brightness, the quick menu changes. I would highly recommend this TV for anyone who doesn't have to spend a fortune and get mind-blowing picture. I thought I would have trouble getting it up on my wall mount, but it only lays 30 lb.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! We hung it outside on our Patio that has a roof over it. The picture and the sound is great. I love that we don’t need to use the fire stick anymore. We have had it about a month and so far it has been great. Never heard of this brand until a BB employee recommended it. Good choice. May get another one for the Living Room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RonC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    YAY TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of a TCL prior to visiting the store, I really just thought I was getting a good deal on a television. However, I am wonderful pleased with my purchase, the picture and sound quality is amazing

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VickieC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I’ve had this TV hanging in my patio for a few weeks now and the picture is great. The brightness is also great and no issues viewing even though it is outside under a covered & screen enclosed patio.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi johnrdz,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Living room wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very impressed by picture quality. Current location of tv is in very bright room and it has performed very well. The annoying black levels and shadowing do not exist with this unit.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffNeli,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Google tv

    Rated 3 out of 5 stars

    Good enough for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average picture quality, good sound quality. Somewhat laggy Google TV menu. TV has manufacturer defect where backlight shines above top of screen unless covered by tape.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SethM,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience at best buy. The salesman was very helpful on what I was looking for. He suggested the TCL tv. I love the TV It was perfect from our living room and the picture is great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DebraG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best Purchase in Televesion Category!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wishlist to have a big tv in my own bedroom was complete! This TV is not only have a big screen, excelent colour and come with google tv app, also having best speaker itself! Without external speaker already dope tho!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rayn,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for family room, good quality, love it :)!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichelaO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv has been a great investment! No issues. Good quality sound and pictures! Love it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TrinyC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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