Customers are impressed with the 75” Class 5 Series QLED 4K UHD Smart Roku TV's picture quality, describing it as great. They also appreciate the TV's price, calling it great for the quality. Additionally, customers find the TV easy to set up and are pleased with its color and Roku interface. However, some customers have expressed disappointment with the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 187 reviews
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great picture but panel is not perfect!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm upgrading from a TCL 55" 55US57-W (Black Friday Model) and you can right away tell the improvement in picture quality and colors on this TV. Deep blacks and good contrast on all sources with good motion for sports. On over the air antenna stations using the calibration settings from RTINGS.com, such as Picture Mode: Movie gives the best natural skins tones, but for a sharp picture for 720p & 1080i content you need to set the sharpness to 55. (sharpness on streaming apps are fine on default) I also like that the sound is leveled on all apps, live TV also, so you don't have to change the sound for each because one is louder than the other. 4K HDR is not optimized on this TV and looks too dark out of the box, you need need to change picture settings to Bright Dolby Vision and Bright HDR on each app for it to be decent. In my opinion, regular 4K SDR looks better than HDR on this TV. For example Cobra Kai on Netflix is 4k SDR and looks amazing with its brightness and vivid colors, The Tick on Amazon is HDR and looks good once you set it to bright but not as good as Cobra Kai.
Now here is bad news the panel, this panel has Gray Uniformity along the edges and slight Dirty Screen Effect towards the middle (pictured) just like it states on RTING.com (they are 100% accurate with their reviews) unfortunately they didn't mention this in their verdict of review which is the first thing you see, you have to scroll all the way down to the Gray Uniformity section for this info. This should be one of the cons in review summary?
Anyways not a deal breaker for me, I noticed another reviewer posted a pic with the same issue (Lost panel lottery post) and his looked better than mines and he returned it. I would rather have his panel LOL! My point is most folks won't even notice this stuff in less you read a lot reviews and learn to look for it. Overall I'm happy since you really don't notice this with most content, only on white backgrounds.
Oh one more thing, someone mentioned about the remote being cheaply made than before. The plastic they use is just lighter than what they use to use, maker it just lighter.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Nice TV for $1000
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked up this TV a few days ago and hung it in time for the superbowl
I have a 2018 TCL 55" 6 series in a bright sunroom with 8 windows. This new 75" is in a long narrow darker room with no windows in front or behind the TV. That's part of the reason why I went with the 5 series over 6 to save some money.
Watched some Netflix 4K content like Lost in Space and initial impressions are good. I ran the TCL iphone calibration app which has mixed reviews I'm not getting this professionally calibrated so it'll have to do
All my TVs have Roku built-in or a streaming stick plus. The only minor gripe is the remote on the 5 series is cheap feeling. In the picture it is the remote on the right. It's very light and the buttons don't give a good response. The older 6 series remote in the left side of the photo is better built (also has voice).
Sound is average at best but I use a Vizio soundbar that still need to mount just stacked it on some boxes for now.
Roku OS seems responsive.
We use this for YouTubeTv and other services. We don't play video games.
I took down a 10 year old 60" Sony LED by myself (mounted that TV a few times myself). Mounting this 5lb heavier 75" TCL is definitely a two person job. My wife did the other side while we snapped it on the brackets. I ended up moving the wall mount and brackets 4" to raise this up a bit.
Overall a nice 75" QLED with local dimming for $1000 is a solid deal. If the 75" 6 series was $200 more instead of $400, I would have gone up to that model. $400 is a 40% price increase and wasnt worth it to me.
I would recommend this to a friend
Pros mentioned:
Tv quality
Rated 3 out of 5 stars
BIG TV Lackluster Picture
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you want BIG at a not so big price then this TV may be worth it. We have a big living room and wanted to upgrade from our 55" to something more substantial And this TV is substantial! It is very big and very heavy.
The picture is just okay. There is noticeable uniformity issues across the panel in bright sky scenes or white scenes or scenes that are brighter with quick panning shots. It does not have good wide angle viewing but these types of panels are known for that!
It has Roku built in which is probably my favorite feature. It is still quick and snappy and very easy to use.
If I had to do it again I suppose I would exchange it in hopes of a better outcome on the panel lottery but overall it still is a good TV especially if you want a 70+" without spending over $1,000. The Roku really helps it shine!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality of videos is amazing. When I watch movies and play video games the picture is very clear always.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
TCL Rules!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Easy to set up, ( 2 people) Picture and sound quality Great! Compared to other products hands down better. This is our second TCL purchase & we believe in this product.
I would recommend this to a friend
Rated 5 out of 5 stars
TCL for the win
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s been a solid tv, I enjoyed the Roku until I got an Apple TV.
Game mode does help reduce input lag going from hdr to Dolby vision.
TCL is know not to have the brightest tvs but I never had an issue.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best quality for cost deal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best bang for your buck deals for a tv. The picture quality is amazing with deep blacks and nice contrast. I have a discrete sound system and use the Nvidia Shield for streaming so I cannot comment on those aspects, but I am very happy with my purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best TV I’ve ever had.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old tv died so I had to replace it. I did my research online and decided to purchase this television. Easy to set up and the picture is beautiful. I would recommend it to anyone.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Good value in my opinion
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only four stars because I just purchased this tv brand, waiting to see how it shakes out in the long run. But for the price I am happy with this brand.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Nice TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture!! Theater sound is fantastic!! So far no issues. Very pleased with the TV
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Thrilled
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our new TCL tv meets all of our expectations. We are thrilled with it.
I would recommend this to a friend
Rated 5 out of 5 stars
Exceptional across the board.
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit is exceptional at everything you need it to do. Gaming, movies, you name it. Zero cons at this price point.
I would recommend this to a friend
Rated 2 out of 5 stars
Black dots across the screen
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like another person mentioned, black dots about 5 inch above the bottom of the screen and about 7 apart. I noticed around 2 months after buying so couldn’t return. TCL replaced it, the new one had the dots from the start, the delivery crew saw it as well. After a few emails back and forth I was told that my case was escalated and I’ll hear back in 24/48 hours. It’s been two weeks now and no news from tcl. My advice, spend a little more and get something else.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Roman,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Tv quality
Rated 1 out of 5 stars
Lost the panel lottery
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tcl had problems with vertical black bands on their panels throughout 2020. I was hoping the issue was fixed, but this 75" 5-series we bought in Feb 21 had the issue. Kudos to Best Buy for a hassle-free return. We love our Tcl TVs that we bought in 2018 and 2019, but I guess it's back to Samsung for us now. Which is a shame, because I really like the embedded Roku.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Greg,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Defective.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Within a couple of hours, several of lines appeared vertically on the screen and grew into what you see in the picture. Poor because it was defective.
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Eric07,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
YELLOW YELLOW YELLOW
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
YELLOW CONSUMING MY TV SCREEN JUST LIKE ON OTHER PEOPLES TV REVIEWS. DO NOT BUY THIS TV. TCL CUSTOMER SERVICE IS SLOW AND NOT HELPFUL.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
TV is great. TCL customer service is idiotic
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
TCL swears that the distance between the feet is 71.5 inches. They were actually arguing with me for 20+ minutes. A rep AND a supervisor!!! The TV has a nice bright picture, lifelike colors, and a variable audio out, which makes it easy to connect to a high end sound system. The features and menus are thoughtfully designed. Just do not build a stand based on the dimensions published on the TCL website. (The feet can be mounted far apart or closer together, in case you have a shorter stand/table. But both dimensions on the TCL website are incorrect.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Refresh rate
Rated 5 out of 5 stars
Solid for price
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have owned for past 6 months in a large low-light room. Uses: streaming, ps4, movies, and now ps5.
Pros: Roku OS is easy to use. Has all the major apps (hbo, amazon, netflix, hulu). HDR and Dolby Vision content looks incredible once you get your calibrations to your liking.
Cons: I think I heard Youtube was being removed from Roku? Only supports up to 60fps, so can't get full 120 out of PS5 but most games aren't utilizing that anyway. I don't believe the legs of the stand are adjustable so be aware if you're not mounting. I can't speak to the sound as I use a receiver w home theatre. Mine does have some blooming and dirty screen effect in a few spots, which I didn't notice the first few days but once I did I can't unsee it! But it's not enough to return the tv, to me. My advice is don't go looking for it if you haven't noticed it lol!
I would recommend this to a friend
Pros mentioned:
Tv quality
Rated 4 out of 5 stars
Great with a few minor issues
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV, amazing quality, exactly what I was looking for. When I ordered it, the remote immediately stopped working and it was tragically before I was able to connect to wifi so I couldn’t just use a remote on the phone, but after ordering a replacement remote I’ve had almost no problems. It did at one point not connect to my wifi even though everything else in my house was still connected and working. After unplugging the tv and allowing it to restart, it connected again. Other than those two things though, very good.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I love my TV
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is absolutely a great TV. I don't watch much TV but I do game. My games look alive, the colors are vibrant pop without being overwhelming.
Roku is ready to use with several free channels to watch with most all apps you want to download. I love my TV, it's definitely worth all of the money I spent on it. I will def buy TCL again (3rd one).