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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 94 reviews

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  • Quality

    Rating 4.0 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the comfort and sound quality of the headset, with many praising its foldable design and hands-free capabilities. The price point is also seen as a positive aspect, while some users have expressed concerns about the lack of a locking mute button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 94 reviews
  • Pros mentioned:
    Foldable
    Cons mentioned:
    Mute button

    Rated 4 out of 5 stars

    Good headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a headset our dog chewed. As I work from home I am on conference calls hours at a time. The headset is lightweight so not an issue when wearing for extended periods. The headset plug fits into my house phone handset without an adapter and it has a volume control/mute button built into the cord. The unit also folds up nicely when not in use. The mute button needs to be held down to work, which is counter intuitive to most mute buttons. First time users may be caught unaware by this so make sure you test the feature out before using. I use the volume/mute controls on my phone as holding down the button for extended periods can be a pain. Overall a pretty good headset for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Comfortable
    Cons mentioned:
    Mute button

    Rated 4 out of 5 stars

    Good Head set for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set is comforatble and easy to adjust to fit. Good quality sound and microphone. Works great for hand-free converstions. Wished the mute button was press to enable and press to release, versus have to continue to hold it. Used phone mute instead.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Hands-free

    Rated 4 out of 5 stars

    Not as comfortable on the head, but good on budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a headset with microphone for my Panasonic KX-TGA660 portable phone(s). Because there is only one ear cup, the plastic piece on the opposite end is not very comfortable. I would not like to wear these all day. On the other hand, for hands-free operation without placing the portable phone on speaker phone mode (everyone can hear the other end), it works just fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Cons mentioned:
    Short cord

    Rated 4 out of 5 stars

    Plug in cord too short...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the device. Don't like the too short plug in cord. For the price, you could have afforded to make it 1' longer so it doesn't tug on the phone or try to get pulled off your head if you turn your head the wrong way while talking on the phone with someone at your desk. Very disappointed with what otherwise is a good quality headset product. Now I need to locate and buy an extension cord I shouldn't need to purchase...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Pros mentioned:
    Comfortable, Foldable, Hands-free

    Rated 4 out of 5 stars

    Easy to use, like the way headset folds up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, sound is clear, hands free, lightweight comfortable

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Foldable
    Cons mentioned:
    Mute button

    Rated 5 out of 5 stars

    Good Price. Works with Panasonic Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price matched and used coupon. Great deal. It works fine with our Panasonic KX-TGA470 we got at Best buy a couple years ago. It fits on either ear. It doesn't cover your ear but it's comfortable. The mute button has to be held down - it doesn't lock into place. The inline volume control (only affects listening not your voice) has a good range. It folds easily. The plastic is sturdy enough. Overall recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this headset for a lot of years. No complaints here.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! hank you for the awesome feedback! We’re thrilled to hear you’ve been enjoying your headset for so many years without any issues. Longevity and reliability are what we aim for, and it’s great to know it’s been serving you well. - S Panasonic

  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    Great lasting headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset very often. Bought it several months ago. Still working great. Wear them for 2 or 3 hours at a time every 3 or 4 days. I can hear perfectly and others can hear me very well. Great buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Hands Free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very on our Panasonic phones since husband is only able to hear out of 1 ear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Diane! We appreciate your support and the 5-star review. We're so pleased to hear that the headset is working well with your Panasonic phones and making a meaningful difference for your husband. -C Panasonic

  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Wonderful. Great tone and volume.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tried out two other high end brands of headsets, and was not comfortable with either of them. This headset has a good volume control, and the tone is very clear, which were important for my application. Also, the headset itself is very comfortable to wear, even for extended periods of time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best sound quality and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality of the few headsets that I tried. I hardly notice it when wearing it. The position of the microphone doesn't interfere with drinking or munching on food during long teleconferences. The mute button must be held depressed to mute the sound which I am ok with because anything more than a few seconds I would want to use the phone's mute button for that (so I would know the mute is in effect). The volume control for the headset does not work with my Ooma phone as it appears full functionality of the headset is only available for a specific list of Panasonic phones. That restriction is not at all evident from the packaging. However, I am quite happy with the sound quality as compared to other headsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Comfortable, Hands-free

    Rated 5 out of 5 stars

    Comfortable headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset because it looked like it was the highest quality one for extended use. It allows me to use the phone hands free without using a speakerphone. I've used it for at least an hour and a half and I have not had any soreness on my ear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! -M Panasonic

  • Pros mentioned:
    Comfortable, Foldable

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a work at home job. I use this every day. The first one I had did not last long. This one is comfortable and voices are clear. I love the fact that it is foldable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! -M Panasonic

  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and spend a great deal of time on the phone. This unit has excellent sound quality and is comfortable to wear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Work great with the Panasonic wireless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this model of headphone for years. I use them with my Pansonic wireless phones that have a headphone/microphone jack on the side of the phone. I love going hands-free. This is especially helpful when on hold for a long period. My last headphone had worn out and needed replacement after a couple of years. They work well, are quite comfortable and sound good. I have found it is a good idea to reinforce the movable areas on the headband with a good tape to make them last longer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Working great so far...couldn't ask for more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great with our Panasonic phones. Call clarity is good and the mic seems to work well also. It's used heavily and so far after about a month of constant 9am-5pm use it's held up fine. It's terrific not having to hold the phone up to your ear. It really frees up my hands so I can type or write normally during the call. Another benefit is you don't have the cordless phone(radiation source) right next to your brain. :)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset isn't too tight or too loose on my head. I guess I have a slightly bigger than average head. Quality is good. Volume control is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Comfortable, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to use with good sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Works well with phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works well. It's plug and play, and is simple to use. The only drawback is that the cord can sometimes get in the way. Wireless might be a better option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Just What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and am on a lot of conference calls, so having a comfortable, reliable headset is essential. This one fits the bill. It's too early to tell how durable it is, but so far, so good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

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