Appliances 4th of July SaleEnds July 9. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
Save $100
The comparable value price is $499.99

Customer reviews

Rating 4 out of 5 stars with 92 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend

Customers are saying

Customers are impressed with the NeatConnect Cloud Scanner for its user-friendly interface and compact design. They appreciate how it helps them stay organized and makes their lives easier. However, some users have concerns about its wireless connectivity, occasional paper jamming, and limited cloud storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 92 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Organize and rid yourself of clutter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NeatConnect is ideal for organizing your paper life into your digital life. It does the job that needs to be done and it does it well and is easy to use. It doesn't require a computer science degree. That being said, I wish it had better wireless integration (for those of us who are actually computer nerds).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scanner working with wi-fi.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it work with wi-fi and I no has to connected wire.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 5 out of 5 stars

    Absolutely Delighted!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this purchase, I could kick myself for putting it off so long! Just didn't want to spend that much money, but I will tell you that it is worth every cent! If you will take the time to learn how to use this scanner, you will love it. So fast and the documents/images are good enough for me and I am one picky woman! Best Buy has been my favorite store for all electronics for years now. The service is always great and the deliveries are prompt as well. If you are interested in a scanner, try this little gem. If you don't like it, Best Buy is great for letting you return items; I know, because I have returned a thing or two in my day. Just keep your receipt and return it within the time allowed. You can't lose!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Paper feed

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great although the paper feed is somewhat troublesome in getting it to take a page. Other than that, it's easy to use and works fine over wireless network.

    I would recommend this to a friend
  • Pros mentioned:
    Organization

    Rated 4 out of 5 stars

    seems to be doing what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to try and be more organized with papers that I need to keep. So far it's working well. I still need to learn more about what it can do though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, Compact and Great Space Saver. Would definitely recommend to anyone looking to get rid of the clutter

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 5 out of 5 stars

    Fast scanning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans quickly, single or double sides, with limitless destinations. The device handles large amounts of papers with no jams and can load three sizes to simultaneously scan into same file. I had a problem with learning the device that was quickly resolved with online chat support. I am scanning and sending directly to emails, memory card, and various cloud programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    what a great invention !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you don't have to be an expert to use this machine. great time saver. now I can easily save documents an payment for my next year taxes .you don't have to suffer more saving receives that later you can not see. this machine no just keep the information organized ,even, do math for you

    I would recommend this to a friend
  • Pros mentioned:
    Organization
    Cons mentioned:
    Paper feed

    Rated 4 out of 5 stars

    clutter relief

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the neatscanner. It's helped me keep all my receipts and bills organized. The only flaw is the paper jamming. It jams more often than i would like but overall it's a great product. I would purchase it again.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 4 out of 5 stars

    Great Device but software is lacking.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software didn't install smoothly and there were some crashes on OSX 10.9 The software started to work after manually connecting the USB before going wireless. There seems to be a user pay system associated with the device you aren't aware of up front. NEAT Cloud. You don't have to use this but it becomes very inconvenient not to if you don't have some automation built into the scanner. i.e. other scanners will automatically scan to your device. Neat will not, it prefers to user pay service this type of thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use scanner to help organizing receipts. I wish it was more portable, but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 4 out of 5 stars

    love the concept

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Neatconnect. It allows me to scan right away rather than piling up until my computer is turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Neat Cloud Scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the ease of use and the ability to scan a 2 sided document with one pass. Easily categorize receipts, business cards and statements. It's light enough that you can easily move it around or take it with you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted a Neat scanner for years. Finally decided to get one... so glad I did. Super easy to use and lots of options on how & where to save the documents. Can't wait to clear away the stacks of paper for good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, easy to set up and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at couple different devices but settled on the one. Extremely easy to set up and get started. no real issues, support was responsive with our questions. Only short coming is it is not fully wireless to our MAC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice looking machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation problems...I was told others in the house could use the machine too, however , I would like to keep some things private. It bothers me too that my membership card number doesn't match my member number on the receipt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome space saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting a small business and the Neat connect is great for all my receipts and invoices. Easy to operate and organize folders.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 5 out of 5 stars

    Great time saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to scan documents using my printer and Paperport software, this saves a ton of time, especially on two sided documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good product. Only complain is it stop working frequently in the middle of scanning and closes program automatically. I just wish there is a readily button to save data to a portable storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth Having

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get rid of the clutter, but be prepared to have the storage space. It sometimes get jammed but rarely and it helps to always have a copy of everything.

    I would recommend this to a friend
Sponsored