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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1356 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are delighted by the fun and immersive gameplay, praising the improved graphics, character customization, and new features. They appreciate the creativity and endless possibilities the game offers, allowing them to create unique stories and express their imagination. While some users have encountered installation issues and bugs, overall, players are highly satisfied with The Sims 4 and recommend it as a must-have game.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,356 reviews
  • Pros mentioned:
    Game play

    Rated 4 out of 5 stars

    Fun Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first computer game and second Sims game. So far it's a lot of fun! I had a few glitches because of my old laptop, but now I am playing it on my Mac and it's fantastic! Love the downloadable content too! This house is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    The Sims is still good 4 main entry's later

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sims is a great series. I've been playing since Sims 2 on Gamecube. Can be relaxing, or extremely traumatic.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Ease of use, Graphics

    Rated 5 out of 5 stars

    Worth the risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read some reviews for this that were less than glowing, but I was pleasantly surprised. I was a fan of The Sims 3 but I got started too late to really appreciate all the expansion packs. I was excited to learn about The Sims 4 so I could start my collection from the beginning. I really like this game! I think that while they removed some things from The Sims 3 they added so much more! It's more realistic now, I think. The graphics are great and the controls are easy to use. The design a sim has so many more options to customize your sim to the exact specifications you want and it's as simple as a click and drag to resize things. I did get to try this for 48 hours through Origin before I purchased it and that was the best thing I could have done to convince myself that I wanted to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Love the sims

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the sim. First time coming back to it in years. Love the new updates and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Game play

    Rated 4 out of 5 stars

    It's a nice progression in the Sims series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people complain about the lack of toddlers and other things. I think the game is still fun just the same. I will say, without expansion packs yet, the game does feel like its more for customizing your sims and designing your houses vs actually playing. There are a lot of options for those two things, but without extras expansion packs bring, the game can get a little boring

    I would recommend this to a friend
  • Pros mentioned:
    Game play
    Cons mentioned:
    Expansion packs

    Rated 4 out of 5 stars

    best edition yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this game just gets better and better. they made some improvements that help, but i wish they would just include everything in the game already. why bother with expansion packs? too much money has to be spent on buying add-ons and such.

    I would recommend this to a friend
  • Pros mentioned:
    Game play, Graphics

    Rated 4 out of 5 stars

    Good continuation of great series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sims 4 is a good continuation of the Sims series and adds some nice features to the mix. There isn't much in terms towns (they're smaller than past incarnations). Better models, carpet now looks three-dimensional, and the sims are more communicative about things they want and need. A solid continuation, but missing some desirable features from past games.

    I would recommend this to a friend
  • Pros mentioned:
    Game play, Graphics

    Rated 4 out of 5 stars

    Hours of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sims has a ton of extra features and play options. Runs smoothly on Mac with a high speed internet connection. Track pad navigation is awesome but you still want to use a mouse as well. Great gift for the gamer in your life.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Graphics

    Rated 5 out of 5 stars

    I love this game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing sims since the first sims. I like the new customization of the sims. The graphics are better. This is a good time waster. I usually play on my off days and enjoy every minute of it.

    I would recommend this to a friend
  • Pros mentioned:
    Game play, Graphics
    Cons mentioned:
    Content

    Rated 5 out of 5 stars

    Very fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sims. This game is the best. I do miss a lot of the features that you got in the core set of the older versions. However, the graphics are way better and happen to run a lot smoother than pervious versions. The autonomy is less frustrating and the babies are easier to take care of in this version. I do however dis like the fact that you have to buy stuff packs to get a lot of what previous version cores and patches gave you. Still a great game! 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Entertainment for hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Sims game I've played and I'd say it's very time consuming but in a good. There are so many details you can tweak about each Sim and their home that you'll spend hours and not even realize. Graphics are very good and you can noticed how intense it is on the hardware. I'm playing on a MacBook Pro late 2013 model and I've notice the fans are constantly on around 75% and can drain your battery in about 30 minutes so I'd recommend, if playing on a laptop, only playing when you're plugged in and have your laptop on anything other than your lap due to the heat. Only downside I can think of at the moment is the mandatory updates every once in a while that will prevent you from playing until they've completed, but that seems to be the norm in modern games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Expansion packs

    Rated 4 out of 5 stars

    Gotta love sims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big sims fan and figured it was time to get sims 4. I love the graphics and the new emotions sims are able to express in this game. Only downfall is it can get boring without all the expansion packs out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Entertaining game with good replayability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girlfriend (she had a much older version) - she likes it quite a bit, and now there is a sim version of me running around somewhere... The game does look good compared to the older versions, and should actually run well on a moderate pc/mac as well. Note - this game comes with DVDs, but it also has a code that you redeem on origin to download the game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The Sims 4 went Free to Play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sims 4 is awesome! The Sims 4 is the base game. I have been playing The Sims since The Sims 2! Then, you buy expansion and stuff packs to gain more activities, features as they are released. The Sims 4 went free to play! You no longer need the base game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Content

    Rated 5 out of 5 stars

    so far so good for the Sims 4 to just came out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I like how you can do different techniques on the Sims 4 that you can not do on Sims 3. Sims 4 still need more addings to the game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SIMS 4 IS AN AWESOME GAME LOVE IT!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Sims Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 15 year old daughter. This is her review: This this by far the best Sims yet. The overall quality of the game is amazing and this includes the graphics and the new features while playing. This game is really fun to play and I'm sure with all the new expansions that will be added, the game will only get better! Anyone who loved the Sims 3 should definitely give the Sims 4 a try.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Graphics

    Rated 4 out of 5 stars

    Great addition to Sims family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated graphics and unlimited combinations make for. Hours of enjoyment building your Sims world

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I always loved playing the sims and I was beyond excited to get back into it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 4 out of 5 stars

    Super fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun to play with easy to install overall good game

    I would recommend this to a friend
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