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Customer Ratings & Reviews

Your price for this item is $1,399.00

Customer reviews

Rating 4.6 out of 5 stars with 24 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the Emerald 24" dishwasher's quiet operation and excellent cleaning performance as its best features. Many appreciate the ample rack capacity, particularly the third rack. The ease of use is also frequently praised. No significant drawbacks were reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nuce and quiet. Has a half liad option as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leaves my dishes squeaky clean. The appliance is also easy to operate and quiet. Very happy with my dishwasher!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It's a Bosch...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and delivery process was flawless and pain free. The dishwasher is a re-branded Bosch, and we have two other Bosch dishwashers in the house (yes, we have a large household) and they have been running problem free for the last 10 years. this Dishwasher was a bonus for a Thermador range purchase. Given Bosch's stellar service record, I have no reason to this this dishwasher will not perform at the same level.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and Super Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this dishwasher. I have to admit the clean dishes is a plus, no more needing to rewash or scrub clean before loading. My dishes have come out spotless and very clean, dishwasher is super quiet and has been amazing for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Cleans well. Easy to operate and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Very nice and love the wifi feature

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to rank it a 5 but am having a difficult time with the dry cycle. Cleans great, silent but having to dry a lot of the items by hand when finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher would be top of the line if only it had a third rotating sprayer at the top of the unit spraying downward. As it is, the two rotating sprayers that it is equipped with both spray from the bottom up, leaving the utensil tray "begging" for direct water spray to provide complete and thorough cleaning. Pre-rinsing dishes helps to solve some of that deficiency

    I would recommend this to a friend
  • Pros mentioned:
    Rack capacity

    Rated 5 out of 5 stars

    No Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having three racks because it holds so much more of the cooking utensils. Thermador is very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was very easy to install in my opinion. Quality is what I expected from Thermador.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great looking Dishwasher.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant looking. Cleans and dry's XCLNT. Great 3rd rack.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Thermador Dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest dishwasher we have ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second thermador dishwasher. I'm putting this one in an ADU. The first one is on year 7 and still looks and works great. Don't buy junk, spend the extra money one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this unit. It is the second time we bought one. Never go wrong with Thermador!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DW Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old model that never had a problem for 17 years. Installation was faultless and Nick showed us it’s operation completely from A to Z. BBY is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not thrilled but grateful to finally get a dishwas

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entry level thermadore dishwasher is not equal to my previous kitchen aid. Fishy smell from the first moment it was opened and a wonky top shelf that easily comes off track is a problem. But the geeks who installed it were wonderful. My dishes are clean so it does the job. There is an issue with drying which is poor

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello VickiB, thank you for your review. We are sorry to hear that you are disappointed with this model. Here are a couple of troubleshooting tips for odor issues. 1.This may be caused by infrequent usage. Run a pre-rinse program once in a while to help prevent odors. You can also use a dishwasher cleaner to maintain your dishwasher and keep it clean. 2.There is food debris on the bottom of the dishwasher and the filter needs to be cleaned. Remove the filter and rinse it under lukewarm water. Gently use a scrub brush to remove particles. Rinse and dry with a soft cloth. 3. There is residual water at the bottom of the dishwasher. Ensure the unit has completely drained from the last cycle. Refer to your owner's manual to learn how to activate the drain. If you need additional assistance please call our Customer Support team at 1-800-735-4328. Thank you. thermador

  • Rated 5 out of 5 stars

    Great looking Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking dishwasher - a little noisier than my KitchenAid - but works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash dishes in style and grace.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, excellent build quality and pro handle matches the rest of my thermodor pro models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feedback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very Good service by best buy Their engineers did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermidor dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the top 2 racks are not well designed and make it difficult to include wine glasses

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is sleek, easy hook up and straight forward use. We enjoy Thermador products.

    I would recommend this to a friend
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