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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 67 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the X700 Front and Rear Camera Dash Cam's high-quality cameras and ease of use. Many appreciate its value for the price and the included GPS functionality, which is a helpful addition for many users. However, some customers found the installation process challenging, citing issues with cable management and insufficient mounting clips. Overall, the positive feedback on image quality and user-friendliness outweighs the concerns about installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 67 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Must view video from the screen or take SD card to your computer to view. No streaming to phone. Buy a larger SD card if you can. Video quality looks great. Could be better in rain. Parking mode works well. Gives me red light and speed zone camera alerts that aren’t even on my navigation!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Price

    Rated 5 out of 5 stars

    Cheap insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! Simple to use. I've been watching dash cam videos on youtube and it didn't take many of those to convince me this is cheap insurance. One accident (potential lawsuit) will more than pay for this camera. Nothing like having a video proving you were not at fault - priceless! I also had BB install it. Their employee Daniel knows what he is doing!!

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello There, thank you very much for your kind review! We are glad you are enjoying all features the X700 provides! Thinkware_CA

  • Rated 4 out of 5 stars

    Screen Viewing time too Short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Wish the viewing screen was larger, but I recognize it would obstruct more of the windshield. Still playing with the settings to see if I can get the screen to stay light longer once you touch it.. Wish it had a second mounting bracket so I could move to my Motorhome when I travel towing my car.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, you can adjust the LCD screen timeout.
      You can set the time that the LCD will turn off automatically. Tap the Home button on the Live view
      screen > Settings > System settings, and tap the button next to LCD Auto-Off.
      LCD Auto-Off option Operation description
      30 sec (default) The LCD will turn off automatically if you do not operate the product for 30 seconds.
      10 min The LCD will turn off automatically if you do not operate the product for 10 minutes.
      OFF The LCD is always on. Thinkware_CA

  • Pros mentioned:
    Camera quality, Gps

    Rated 4 out of 5 stars

    A decent but not great dashcam.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good but not great dash cam. First, the good. The recordings from the front cam are good, the rear recording is acceptable. It was easy to mount and wire with the hardwire kit. The screen is a nice feature to see how both cameras views look. The GPS unit is a nice addition for tracking and red-light camera alerts. The not so good, the cam doesn't indicate when it is doing parking recording and the included micro SD card only lasted for one year. Also, you have to remove the micro SD card to review recordings as there is no WiFi or Bluetooth connection to access recording.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Scott, Thank you for your feedback! We appreciate it. Thinkware_CA

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the cam would be adjustable to turn inside and left, right inside the car. But all in all cam is good. Easy to run the cables in the car. They give a trim tool to use to hid the cables. Which I wasn't expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera's, very easy to use. Turns on automatically and has continuous recording so you don't need to do anything except get in and drive! Used the Geek Squad hardwire install it. Only downside is there is no app to view on your phone with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Great Dashcam

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and quality. Great value for the product. Very happy with purchase.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Thank you for sharing your positive feedback! Thinkware_CA

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Car Cam. for security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and cost of this Car Camera. Easy to setup. Had BBY install.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there. Thanks so much for sharing your great experience with us! Thinkware_CA

  • Rated 5 out of 5 stars

    None better I dare you to prove me wrong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is amazing not to mention that it lets me know when Im parked if there was any disturbance loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Really good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any issues so far. The sensor is quite accurate in capturing incidents.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Thank you for sharing your positive feedback! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Stirdy DashCam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Got this as a replacement for a previous purchased camera that had a flimsy windshield attachment. The stability these one has is great. The rear camera works wonders too. One thing I failed to see was that they are touch screen, which is very responsive too. I got two of this - 1 for a pick-up truck and the other for a Semi Tractor Trailer. - the pick-up has been great, the semi was recently installed. will place update later on.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product for my husbands birthday. He is technical so he was able to install this system so zero wires show. It is really nice and look super professional. BUT, if you don't know what you're doing you should have it installed so you don't have wires hanging down. The system is pretty neat and so far seems to work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Inadequate instructions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed the forward facing camera. It works well as expected. I have not installed the rearward facing camera. I am trying to resolve how to attach it to the rear door of my SUV. I will need to install a bracket to fasten it either to the door or ceiling of SUV, which is a 2016 Buick Envision. Additionally, I am disappointed in the number of clips that were provided to hold the wire.cables in place on the ceiling. I received 3 with the order and complained to Thinkware and they sent me 5. Still do not think I will have enough to adequately support and attach the cables. As small and inexpensive as the clips should be, I believe that at least 10 should have been sent with the order. Installation instruction non existent. My rating may be high as the short falls I have come to expect with internet orders/chinese made. My recommendation is a very limited yes, because of previous comments,

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there,
      We appreciate you taking the time to leave us feedback in regards to the X700 unit. We are sorry to hear that you are dissatisfied with the number of cable clips provided, we understand your frustration and will look into providing more clips in bundle purchases. However, if you would like to reach out to our support team in regards to receiving more cable clips, we would be happy to help. Our support email is [email protected]. Please note, our models are manufactured in Korea and the manual and instructions are on the Thinkware SD card! Thinkware_CA

  • Pros mentioned:
    Camera quality, Gps

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my vehicle love the the fact that it came with the gps and rear camera is full hd.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are handy to have evidence if you get into an accident. I recommend one for each of my family members.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Quality Footage - Awful Mobile App

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating is due to the mobile app. This dash camera is an older model and because of this, I believe Thinkware kind of swept it under the rug. I read a lot of reviews stating Thinkware is a good brand for dashcams however, I was really disappointed with the lack of support with their mobile app. It takes an eternity to download footage. It shouldn't be this complicated. It's a shame because I was really impressed with the quality of image but not having access to their mobile app is a buzzed kill. In this day and age, no one wants to connect to an adapter/computer unless necessary or as an extra backup. I mean if I was involved in a car accident I would want to have immediate access to the footage not wait until I got home to plug it into a computer. Because of this, I ended up returning this item and exchanging it for a different brand dashcam.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello There, we are sorry to hear that! The X700 is currently our only model with the LCD screen, and everything can be done on the Dash Cam itself. We offer other models which are compatible with the mobile app! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Dash Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store Associate and camera installer worked patiently with me by listening to my requirements and helping me chose one that met most of my requirements. I’m very satisfied with the installation, placement, and the way the camera works.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Thinkware Dashcam Bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product with great quality. My fiancé and I purchased these and reviewed some of the footage recently. It is very high quality. The feed is always on a loop so no matter what it is recording. That is very iseful incase something happens that didn’t quite trigger the sensor. Easy to install and easy to set up. Comes with a memory card of 16BG but I purchased a separate one of 132GB.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Kankin,
      Thank you for the positive review and for providing feedback, we appreciate it. We are happy to hear that you are satisfied with the X700 unit! Thinkware_CA

  • Rated 1 out of 5 stars

    Want a dead battery and a nonrecording rear camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving this a 1 star because I can’t give it 0 zero stars. This product did not work out of the box. This product is not supposed to record when parking mode is set to off. On Monday morning after being gone for the weekend, I come back to a dead car battery. The camera was recording the whole weekend, draining my battery. I brought this to the attention of customer service and their response was “it doesn’t record when the vehicle is off and parking mode is set to off”. The front camera will speak when it is turned on. Every time I manually turn the front camera on, it states “Rear Camera Disconnected”. This seems to be a known issue with thinkware as they gave me steps to remedy the problem. Those steps did not work and they are working to provide me a new rear camera. I thought their customer service was good at first since the rear camera was the first issue. They treated me well, responded quickly. But the issue with the front camera and their response to it tells me to never deal with thinkware again.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, we are sorry to hear about your problem with your Thinkware dashcam. Please reach out to us via email or phone call at [email protected] or 1 (844) 865-9273 so we can assist you further. Thank you! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think ware - x700 front and rear is perfect to record when u need it

    I would recommend this to a friend
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