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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 2.7 out of 5 stars with 31 reviews

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42%
would recommend
to a friend

Customers are saying

Customers are pleased with the Atmos X5 Case's protection and waterproof capabilities, citing its ability to safeguard their phones from damage and water exposure. However, many customers reported significant issues with sound quality, noting distortion and difficulty being heard during calls. Additionally, some users found the case to be bulky and the screen protector to interfere with touch sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen size

    Rated 3 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has great protection. I think its more solid made then lifeproof but only gets 3 stars due to the screen protector. You have to double an some times quaddruple press buttons.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Case but Could be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this case for about a month now and works very well, however I've had some issues with it. Mainly with call quality and the iPhone Touch ID feature. When I'm on the phone, people say I sound very distant on the phone and at times it's hard to understand what I'm saying. The Touch ID feature does not always work when I'm trying to unlock my phone, most likely due to the thickness of the screen protector offered on this case. Another issue is that due to the configuration of the case, music and speakerphone quality are distorted as well. Other than those small issues, this is a good case. I've dropped my phone only a couple of times without even the slightest hint of it happening. The case is strong, durable and very high quality. With the "problems" I've experienced, I may go back to an Otter Box case.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen size, Sound quality

    Rated 2 out of 5 stars

    Horrible case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers didn't work sounded muffled, screen had more of a gap than the otter box defender, and the bulk was real.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 2 out of 5 stars

    Very Durable but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well made case but it is not for the IPhone 6s even when it say it is. if you use a 6s in this case you will not be able to swipe from the bottom of the screen because there is a protector there. This disables the use of the Flashlight feature, and alarm clock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    strong iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my biggest problem with this case is trying to hear someone or using the speaker it sounds muted and distorted but the case provides excellent protection

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Protects Well - Audio Compromised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the Thule Case protects my Apple 6 Plus but the audio seems to be downgraded because the case is so good. There are instructions on how to put the phone in the case to make the sound work the best which I followed but without the headphones the audio is not very good. It might also be degrading photos with the cover over the camera lens but I haven't taken many yet with the case to be sure of this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Poor sound wiality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to provide great protection from drops. I have yet to try it around/in water. Sound quality is poor when using the speaker. Those on the other end hear every 5th word and I'm forced to put the phone up to my ear or use headphones/Bluetooth. For protection I'd recommend. For sound quality no so much.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad Sound, screen near bottom hard to manipulate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case seems like it would provide very good protection, however, the sound quality from the speakers is horrible, hard to hear caller's voice from the ear speaker, and the screen around the home button is hard to use with this case. Forget about using Control Center. Returned case within days of buying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to discontinue using the case after two days use. The case distorts or prohibits voice audio from being heard on the other end. Had to connect to hands free in order to have dialog. Mfg needs to improve this feature. Perfect for waterproof feature and drop protection.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Worst case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this case to work for me. I am VERY clumsy and drop my phone a ton. THE BIGGEST DRAWBACK FOR ME IS THAT NO ONE CAN HEAR ME WHEN I TALK TO THEM. Everyone I talk to says it sound like I am talking from another room. The only time people can actually hear me is when I have my headphones on or when I'm in my car using blue tooth. If I open the bottom flap (where you charge the phone or put headphones) some people can make out what I'm saying. The drop protection is ok. My screen hasn't cracked and the actual phone is in great condition. However, after just 4-5 drops I noticed a crack at the bottom flap where you open to charge the phone. Then shortly after a piece fell off of that same area so now when I open the flap the entire piece comes off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 6s plus phone, it is rugged and offers good shock protection. It is however bulky

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Solid Case Horrible Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid case but the sound quality emitted from the speaker (ring sound, music, voice speaker) sounded horrible and then after a few days the thumb pad security feature for the Iphone 6 would not work through the case. Additionally the case would cut off parts of the screen around the edge making it impossible to delete or forward emails. I wanted to like the case, but I could not get over the sound quality and screen cover issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, unfortunately you have to tap the screen quite hard to get apps to work through the thick screen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was bulky as I expected. I think I would have kept it but the volume on phone seemed affected. My calls always sounded muffled and difficult to understand. Even ring tones and message tones sounded really bad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 1 out of 5 stars

    Horrible case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love this case but it was very poorly designed. Had so much of an air gap between screen it was terrible to use. Returned this case the next day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound from the speaker and into the most phone were both distorted with this case, iPhone 6S Plus.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best case for versatility. Too bulky and couldn't hear on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fit IPhone 6plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit IPhone 6+ . Caused a lot of issues during phone calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great p!!!hone stays clean and protects from water and dropping

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the most protective case I could find and it exceeds all expectations.

    I would recommend this to a friend
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