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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 889 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.1 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 889 reviews
  • Rated 5 out of 5 stars

    Get it stop wasting time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Mmm my great options Use daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price point.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great price point. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app if you love high resolution music. Like me . I prefer tidal and amazon hd music.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    my title is tidal lol

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta love that hifi. ain't nothing like a song played in the most intense studio rendetion possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they still offered this. Such a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Limit on Purchases, $0.33/month indefinitely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol you can keep repurchasing this over and over. I've had a years worth of Tidal HiFi for $4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal has great sound quality for all their album, and would recommend to anyone looking for high res audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tidal-good. Best Buy subscription-bad.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try Tidal as I understand it pays the highest percentage to the artists that stream there, but I don't listen to a lot of currently popular artists, so I also wanted to see if the artists I do enjoy were streaming on it before I made a commitment. So my quick review: 1. Sound quality is great. I'm no audiophile, but I streamed the app through several different speakers - both Bluetooth and wired - and it sounded the same. 2. For music I like, Spotify has a better library, but Tidal had probably 3/4 - 4/5 of the songs/albums that I wanted to hear. 3. I took a star off because Tidal is $9.99 when you subscribe directly, and Best Buy charges from $9.99 to $22.99 a month for the same service, which is ridiculous. If I do decide to use Tidal as my main streaming platform, I will subscribe directly via the Tidal website. But only paying $.99 for three months through Best Buy gave me enough time to fully evaluate Tidal, as Tidal only offers a 30 day free trial, which for me would not have been enough time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amasing audio quaility!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried apple music, youtube music and tidal by far has the best audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the app so for me to get a chance to buy this online.. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium service; premium price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of music streaming services available, but only a couple that offer HiFi. You have to have speakers that can handle the upgraded sound. If you are a casual listener, you will probably not notice the difference in sound quality, but it is there. I'm still on the fence if I want to keep it for the price even though Best Buy discounts it as a service provided by them. I have been able to find almost any recent (last ten years) of music. The curated lists tend to be geared toward the younger set of listeners. Other services have done better jobs of finding music for my "older" taste. If BB offers a trial, I would definitely suggest giving it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal has a very good sound quality compared to other streaming services, and the deal had a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You don't have to be an audiophile to love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Tidal a few years back and their catalog was so limited that I gave up on them. Then I got a really cheap trial elsewhere a few months ago and found that they not only now have an extensive collection (comparable to most other major streaming services), but SUCH AMAZING quality that I finally got hooked enough to pay for a streaming service. Some notes: 1. I'm not what I'd call an audiophile, but I do like music. My problem is that I'm hard of hearing. I used to think that made it dumb to spend more on high-fidelity music, but the opposite is true. The vastly increased clarity of this service makes music enjoyable again, which had been fading with my hearing. 2. If you already have Tidal from another source, you can switch to the Best Buy subscription (which is cheaper than most), but don't contact Best Buy support. Buy the subscription here, get the code, and reach out to Tidal support. They sometimes take a couple of days to get back to you, but they can absolutely help you switch the payment to Best Buy so you can get the better pricing. 3. I also have some Sony over-the-ear headphones with 360 Reality audio, which works with Tidal. And it's awesome. 4. This is an option in the streaming services with our new AV receiver/surround sound system, so we compared this quality to my husband's YouTube music quality. No contest. 5. Sometimes finding things isn't quite as user friendly as I'd like, but it's definitely usable, And their auto-suggestions (which get more and more refined and offer more the longer you have the subscription and the more you listen) are quite good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tidal premium

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as expected, kinda tricky to get my order processed tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This deal is great when it comes around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 cent for this subscription? Why not? This deal is amazing when it comes around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works fine with all my devices even streams great on devices that support bluetooth only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal is the new platform that really is the one stop place to get your music fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music lovers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for listening to a large library of music in amazing quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised by the amount of content. Great quality.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal always seemed like a pie in the sky service since it came onto the scene a few years ago. It had high quality CD audio which would have been perfect for an audiophile like me, but word was that it didn’t have a lot of music. That has changed completely, they’ve really made up a lot of ground in the intervening years. When I started my account I transferred all my playlists over from Spotify (which worked pretty well, overall, with a few hiccups on Tune My Music) and I was surprised to see that I was able to get about 90-95% of the music on Tidal that I had in my Spotify playlists. The app works almost exactly the same as Spotify as well. The huge upside here is that everything is at least CD quality with some things being at the higher Master Quality and a small collection of music that even supports Dolby Atmos, which sounds great by the way. The price here on Best Buy can’t be beat either, half off puts it on par with Spotify. So I would say, if you’re worried about it not having enough music, worry no more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of songs on Tidal app. Would highly recommend.

    I would recommend this to a friend
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