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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers find value in the affordable price, easy setup, and generous $30 credit included with the SIM card kit. Many appreciate the great coverage and clarity of the service, especially in urban and suburban areas. However, some users have encountered misleading information, activation issues, and compatibility problems with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 315 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the product when it is on sale. Like mentioned there is confusion about when the $30 credit is available and for new customers only.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    misrepresented item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture shows a card getting "first month free". The one sent is for a $30 service credit on month 2, so nothing free until then. Misleading! Best Buy should fix this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    misrepresented item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same exact problem that reviewer JoeC had two years ago. Two years and still have not fixed it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kit comes with 2 SIMs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: It comes with 2 SIM cards (a T-mobile and a Verizon), and both have the $30 credit attached, so long as you sign up for a new account (use a different email) for each SIM. Ting is known for their Customer Service. It's pretty good when you need it. Ting used to be one of the most expensive MVNOs. They've finally overhauled their old pricing and come up with new plans that are a bit more competitive. Cons: The packaging shows, in fine print on the back, that the $30 credit is applied to the 2nd month's billing. This seemed misleading because it doesn't say that on the front where the big orange banner states "$30 credit". However, when I signed up, the $30 credit was applied immediately. Overall kind of confusing. My T-mobile SIM had an expiration date just days from when I bought it. It's not really Ting's fault. T-mobile places expiration dates on all their SIMs. But it would help if Ting printed the expiration date somewhere on the outside of the packaging so you know what you're getting into.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 4 out of 5 stars

    Good intro offer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and includes $30 credit. They also have a Flex plan that only charges when you used it. Activation was not simple though and could not port my current number over.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A three-way SIM card with 30 days free activation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good item I was very surprised that it was three SIM cards in one to make a choice standard smaller some car or micro card The Price is awesome and the fact that I can use it for any kind of way that's possible it's great too plus you get 30 days free activation for 30 days you can use it as long as you get a plan somebody see all this hey buy it what you got to lose he had 30 days for free and hey you might like the phone plan so enjoy and tell others God bless and stay safe

    I would recommend this to a friend
  • Pros mentioned:
    Network, Service credit

    Rated 5 out of 5 stars

    cheap monthly plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great to experience the ting mobile network... the $30 service credit is supposed to come through 2nd month onwards but it did show up after 24 hours at times on some of the cards..

    I would recommend this to a friend
  • Pros mentioned:
    Price, Service credit

    Rated 5 out of 5 stars

    Try Ting for virtually no cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best deals at Best Buy. Ting is a great phone service and these SIM cards give you a great opportunity to try it out. The credit posts right away so there is virtually no cost to try Ting.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Service credit

    Rated 5 out of 5 stars

    Doesn't get any easier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is Ting an amazing service, but having the ability to walk in and immediately convert my phone and improve my coverage is amazing. And the credit Ting gives you to cover the cost is more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Service credit

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get a temporary number with one month service credit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Promotional credits lasts one month and then some

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest way to get a phone number that can be used for port in. The cheapest plan is also a good option for keeping the number in long term.

    I would recommend this to a friend
  • Pros mentioned:
    Network

    Rated 5 out of 5 stars

    Happy with the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and reception is great. I chose the verizon network and it has been fast so far. Happy with the purchase. My number transfer was with in minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 4 out of 5 stars

    The Credit makes it worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy and great when it works. There are times when you try to activate it and enter your card for future payments, it says that there was an error with the card, even though the card is good and has more than enough funds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    good for porting, new phone deals

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cheap. bought for 1$. worked out of the box, just need to create an account and activate

    I would recommend this to a friend
  • Pros mentioned:
    Price, Service credit

    Rated 5 out of 5 stars

    Easy option to switch carriers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy option to switch carrier with low cost SIM kit and gives $30 credit is awesome but remember this credit is only for the first line :)

    I would recommend this to a friend
  • Pros mentioned:
    Price, Service credit

    Rated 5 out of 5 stars

    Good to go with credits for 2 months

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. If purchasing on a deal you get $30 credit as well and it’s a good option to bank if you just need a reasonable service

    I would recommend this to a friend
  • Pros mentioned:
    Service credit

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sim kit I got came with two sims, one is V1 for verizon network, one is X1 for tmobile network. I activated on v1 with verizon no issues. Heard ppl have trouble with x1 sim. $30 credit showed up about a day later. Sign up with my link for an additional $25 credit https://zso8aabaqq51.ting.com/

    I would recommend this to a friend
  • Pros mentioned:
    Network, Price

    Rated 5 out of 5 stars

    Good Cell Service at a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Cell Service (including Cust Svc) at a Great price that uses TMobile 5G network

    I would recommend this to a friend
  • Pros mentioned:
    Service credit

    Rated 4 out of 5 stars

    Good cheap SIM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this SIM card kit as a backup for my main line. Good as a backup but as a main line. It does say it includes $30 in free service, still waiting to get that. And at $0.99, there is nothing to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Service credit

    Rated 5 out of 5 stars

    Good service at a great price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ting is awesome. I have been using it for my entire family for a number of years. Service is just fine (T-Mobile) and the prices are good.

    I would recommend this to a friend
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