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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1994 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 55" Class C350 Series LED 4K UHD Smart Fire TV's picture quality as outstanding, with many praising its clarity and vibrancy. The price point is also seen as a major advantage, with customers noting that they are getting great value for their money. The Fire TV integration is another popular feature, with customers appreciating the convenience and wide variety of streaming content it offers. However, there are some concerns about the remote control, with some customers finding it difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,994 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I predicted right. This TV is awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really want to get another TV after spending a lot on a new Sony X950G 2yrs ago, but I couldn’t take any more of Sony’s poor motion smoothing or whatever you call it. My problem with the Sony is that the Cinemotion feature was horrible. It always made my picture stutter while the picture moved across the screen. I tried every imaginable setting and even upgraded to expensive HDMI cables to no avail. I have another Toshiba 55in 4k Fire TV (not this model) for my basement and needless to say that that TV blew my Sony out of the water for less that 2x the price. I had experienced better motion processing and had got a smoother picture than my Sony. So after getting so annoyed at my Sony I took the chance on this new model Toshiba 55in 4k UHD C350 TV knowing that I’d more than likely love it after my great experience with my other Toshiba 4k UHD Fire TV. After having this new TV for a few days, I can honestly say that I made the right choice. This thing is awesome! The TV itself is beautiful and the silver accents look great in my home. The TV is slim and sleek. I love how this TV is basically bevel-less. You definitely get a lot of screen for the size and price. The screen is LCD and looks amazing. I love how this TV has glass over the actual mat screen as opposed to just having a mat screen exposed. My other Toshiba 55in 4k UHD Fire TV just has the mat screen, but that still looks killer as well. My Sony had the glass over the mat LCD screen too and I’m glad that this one does too as it makes the TV look more high-end. Setup was a breeze. It connected to my wifi without and problems. The TV did have to do an update and once completed I was able to set up my personal settings for my smart apps, log on to my Amazon account, and adjust the picture settings to my liking. As with my Sony TV and my other Toshiba TV, I went right to the dynamic setting and made some adjustments as this setting was the best. After experimenting with the dynamic setting I experienced a rich and deep color no matter what I was watching. The only drawback to this setting is that it made people’s skin tone look very orange. I then tried to adjust this to have this not happen, but no luck. So I went to another setting, the natural setting and the orange skin tone went away and now everyone one the screen looks how they should. I do have all of my settings set to the highest possible setting aside from the local dimming as I dislike my screen constantly going from light to dark. With all of my current settings, I am getting a real rich and colorful picture. The motion interpolation is excellent and the UHD picture looks insane. I have only been watching Xfinity cable on the channels that were causing problems with my Sony and I’m experiencing very little if any of the same problems that I was with my Sony on these channels. I have yet to watch anything in 4k resolution like a 4k bluray, playing my PS5 games, or anything streamed in 4k, but if this Toshiba looks anything like regular Xfinity channels then I’m going to be in for a treat. If you have an Xfinity 4k capable box, just make sure that you change the resolution to the highest 4k video resolution. Overall, I’m loving this TV. It does everything that I want it to do. I don’t use the smart TV features as I run all my apps through an Apple TV that works with my surround sound. If I could complain about one thing then it would be the glare on the screen at certain angles from the sun or other lights in your home. My Sony did the same thing, but I’m not going complain too much. I’m super satisfied with my purchase and I’m glad that I took a chance on this TV after I was forced to by my Sony TV. I would definitely buy it again or recommend it to family, friends, or people like you who read these reviews. Sometimes it’s better to take the chance on the lower end product than to be disappointed with the higher end. I got burned with my Sony TV and I forbid to buy something so expensive again like this from Sony. This Toshiba is anything but low end and is everything but high end without the high end price. You definitely get what you pay for with this TV and not wishing you paid more to get more from other TVs. So if you are in the market for a 4k TV then consider this beautiful Toshiba 4k 55in UHD C350. I’m glad I did and you will too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    55C350KU Top Notch Clarity and Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would expected this television to cost much more than the advertised retail price. The picture is extremely clear and vibrant. The sound permeates the room and has good bass. The 4K picture won’t disappoint. The smart features are great as well. The voice response on this TV / remote has worked flawlessly from the first try. No voice recognition training needed at all. The preloaded apps and the ability to download any additional through my Amazon account has made this my go to television. Don’t be fooled by the 60hz refresh rate, the picture rivals any 120 refresh rate TV I currently have in my home. I am guessing it’s the 120 motion rate that gives it the overall excellent picture for watching action movies and sporting events. It has 4 HDMI ports for adding any connections needed. The Bluetooth connection worked as it should with my headphones as well. My opinion is don’t be fooled by the low price of this TV, it delivers a great experience at a budget price. Why spend $1000’s on 4K when it’s available for much less. If you are on the fence, I promise you will not regret this purchase! This is an amazing TV for this price and I would have expected it’s to be at least two to three times the cost of what the total experience delivers. I received this Television at a discount for an honest review of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba 55in My rating is 8.5 out of 10.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review of the Toshiba 55in 4K Fire TV. Price $279.99 plus tax PROS: 1) light weight, This TV can easily be mounted on the wall if needed. 2) Stylish, the bezels are hardly noticeable on the sides and top of the TV. 3) Picture Quality, HD is great, 4K, cant belive the picture quality of the 4K in this scale and price point. This is definitely a go. 4) Ports, you get 4 HDMI ports (Yes 4 HDMI PORTS), 2 USB ports, internet port, ARC port for sound bar, RCA port, Cable port and headphone jack port. Im just in wow the amount of ports you get. 5) Remote You get the voice active remote, so if you want to "NETFLIX AND CHILL", its easily accessible. 6) APPS: You get everything and some with the Fire-Options. "Just make sure your interent plan can handle it, cause its a lot. FYI: Tubi is awesome for 80's babies to watch old cartoons and TV shows. CONS: 1) Picture: The picture quality is great and sometimes phenomenal, however at night time, the Blacks are not on par with TVs like Samsung and Sony. (You can manually adjust the backlight to try and get it close, but close is as far as you get) 2) Ports: All the ports are pre-named and you cannot edit the name. You can change the names, but only to the preset names, no custom names. You get the good options but Nintendo is not one of them. 3) Apps: When in the process of selecting apps the TV sometimes freeze for a brief moment. Nothing too dramatic, but it must be mentioned. 4) Remote: This is probably a more subjective critique. The remote comes with quick select buttons for Netflix "LADIES", Prime TV, Peacock and Direct TV. I wish anything with quick select keys would come with stickers for a wide range of options and let the purchaser select what they want. Thank goodness for the voice activation. All in all, I'd recomment this TV for medium up to large bedrooms and Small apartment living rooms. Hope this helps and good luck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Seems to be a great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it long, but so far it’s great! The picture quality is good, it was easy to set up and it’s a great size for my room! The remote has a couple of useless quick access buttons as opposed to the Fire stick. (Direct TV and Peacock instead of Disney+ and Hulu). But there are enough HDMI inputs. And so far the sound seems good enough that we may not need to add a sound bar. So that’s a real plus! We got it on sale and had lots of Best Buy certificates so it was a great buy for our money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best TV experience for the BEST price around!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has everything. Apps, internet, connects great and easily to my Bluetooth speakers, and it has a source button that also turns on the tv but it wont turn it off but luckily the tv turns off after no usage on its own. I love the interface, easy to use, self taught.. I even taught my 79 year old grandmother how to control this tv. And she taught my 6 year old niece how to use this TV. I also bought me the 65 inch and I'm planning to get a 75 inch. The tv is clear barely any glare and cmon its under 500$. This is a steal. Fire Tv is where its at. I connect my ps5, ps4, ps3, ps2 to this tv and it all looks really good if not astounding. Havent had any technical issues or connectivity issues. I've moved a few times since having my tv and no issues so far. I would definitely recommend this tv to anyone looking. If you want to go for fancier names be my guess but this is the best bang for your buck and in my opinion this tv looks just as great on my wall as my moms 65 inch samsung or her 50 inch insignia. I absolutely love this tv! For all ages!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might just be better than my $1700 Samsung TV!! The picture quality is amazing. Bought it for my son’s play room and have been blown away! My me think why spend so much money on higher end models when these tv provide the same picture. I did purchase the mail extended warranty just in case but as of my going on 5 months and I mostly spend my time watching tv in my son’s play room. Fire tv is a additional bonus!! Very easy to navigate, settings are right to the point!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet price, good pic quality!!! Easy to setup....want to buy another but larger size. Light weight and easy to setup....Its Fire baby. Love the free trials

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I've had it for like 2 weeks now. Loving it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy to have to buy a new TV now at all! Cause I had a new TV only a year and a half old a Hisense 55" Android TV. Also bought here in Best Buy. I loved it, I thought the picture was fantastic, I recommended the brand to everyone. So I was really shocked to have it die on me in such a short time. So I thought let me take it to a local repair shop, sure it's just a fuse or board etc etc, but it turned out to need new LED lights! Which meant almost $200 to repair, and they needed a week or so to order the part, so I said forget it, I need a TV right away, so I'm just gonna go buy a new one. Now I know this can't be normal, cause no one would but Hisense if it lasted this short, so I was actually gonna get another Hisense. But the store didn't have it in stock, so I ended up with this Toshiba, also 55" But Fire TV. But this time I didn't make the same mistake and I DID pay $70 extra for the 5 year warrantee! At least I know I'll have it that long this time. And As for the Fire TV OS vs the Android TV OS. I love the Fire TV! The Android TV was a very boring interface, that I had very little use of. I just used the HDMI inputs with my DVRs etc. But the Fire TV is actually useful! I love it! I'm using the apps a lot more, it's awesome. And the picture quality is great! I thought the Hisense was great, but this is noticeably better. To be fair I'm sure the current newer Hisense models are better too. But I'm very very happy with this Toshiba is every way.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tada...it's Toshiba!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has truly exceeded my expectations in terms of both performance and value. The picture quality of this TV is simply stunning. The 4K UHD resolution delivers crystal-clear visuals with vibrant colors and remarkable clarity. Whether I'm watching movies, sports, or playing video games, the sharpness and depth of the images truly immerse me in the content. The size of the 55" screen is perfect size for the room it is in, it provides an immersive viewing experience without overwhelming the space. The LED backlighting technology ensures consistent brightness across the screen, enhancing the visual experience in both well-lit and dim environments. The smart features of this TV are incredibly convenient. The built-in Wi-Fi and intuitive interface allow me to effortlessly access all of my streaming apps like Netflix, Hulu, and YouTube. The TV's responsiveness and user-friendly navigation make switching between apps, content and devices simple as ever. The sound quality is surprisingly robust, offering clear dialogue and immersive audio. Toshiba included a straightforward instruction manual making the set up and customizing features process quick and easy. Also included was a well-designed and easy to use, remote control that simplifies navigating the menus and adjusting settings. Overall based on my experience with Best Buy and the entire purchasing process I can honestly say the Toshiba 55" Class C350 Series LED 4K UHD Smart TV is an exceptional product that delivers on its promises. Rather impressive picture quality, user-friendly smart features, and reliable performance, An outstanding value for its price. I highly recommend this TV to anyone in search of a top-notch entertainment experience. Best Buy has made buying electronics fun, affordable. Long time customer and every purchase has been a great investment. As far as price, products, and promises go, Best Buy is in fact the Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was very good. So far happy with the picture. I like that there is minimal frame so its all picture no edge. Sound quality is very good. Navigating could be easier.Also refresh rate picture could be better but really kind of expected it with pricing. Over all very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size. The App’s available to download with the fire tv are extraordinary. Very easy setup, the image looks pretty clear and I loved the free Alexa and subscriptions that came with it. It’s my first TV and I couldn’t be happier to have gotten this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba - 55" C350 Series LED 4K UHD Smart Fire TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Toshiba - 55" Class C350 Series LED 4K UHD Smart Fire TV is an awesome TV for the size, features, quality and the price. There are three things to consider. First, there are light dark vertical shades on both sides (Close to the corner - left and right) during white screen or background - See first image (Green arrows). Maybe due to the TV being direct lit or possible that all TV’s has it during white screen or background. Second, according to the Specifications, for this version (55”) it has one HDMI 2.1 Input. However, it only had HDMI Input Mode 2 (2.0) option (In settings) when an HDMI device/ game console is connected to the TV. Looking at the Specifications from all the different sizes - size 55” and below shows that they have one HDMI 2.1 and size 65” and 75” both have four (All) HDMI 2.1. Lastly, cannot confirm the Motion Rate 120, although experiencing no pixel issues so far. Overall it’s a great TV. The image(s) attached is the Picture calibration Settings optimized for the Toshiba - 55" Class C350 Series LED 4K UHD Smart Fire TV. Feel free to apply to your TV Picture Settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Looks great in my living room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, fantastic price and easy setup. I highly recommend this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure what the nay sayers or “pro watchers” are crying about. Or what a “beginner set” is. This product is way better than i antisapated. It has Great Customizable sound with a great very customizable sharp Pictire. People need to explore settings because i personaly couldent be more happy. Not only would i suggest this to a friend I bought one for a friend and he loves his it too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Toshiba tv 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture on this tv and it is so light and thin, making it easy to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent upgrade from my 42" dumb tv lol

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for a year and a half now. It was a breeze to set up and has worked flawlessly with great picture and sound since day one. It's my first smart TV so I have nothing to compare it to other than my old Roku setup. This is so much nicer than having a separate device. Cleaner look, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I love my new Toshiba tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Toshiba, it is very easy to set up and downloaded all of the streaming apps that I used for watching movies. The image is spectacular, clean and clear. The sound is awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bought this one a second time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 76 years old and sometimes I get comfortable when things go right. That’s why I have recently purchased a second identical television as shown here. The first one has been around for about four years and there was a need for a second one in another area of the home. I figured why change some thing that is working well. Thus I bought another identical TV. Lessons learned; don’t mess with mother nature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    My Toshiba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Light weight and easy to mount on wall, picture is bright and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased our Toshiba C350 this past weekend at a discounted price in exchange for our honest review. Honestly, we were super excited to get it installed in our bedroom as our older tv was so outdated, I couldn’t use Netflix or Hulu. I like to watch movies most nights after work but I’ve had to watch them on my phone which was so uncomfortable and frustrating. With our Toshiba, we can watch anything we want thanks to the apps already installed through FireTV! One of our favorite features is having access to streaming services that we haven’t been able to use in over 5 years! It also has built-in Alexa feature which is new to us but super cool! All in all, it was a positive experience and we’re super grateful to Get it on a discounted price . Definitely recommend! ♥️ Buttercup#69

    I would recommend this to a friend
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