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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 366 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 55" Class M550 Series LED 4K UHD Smart Fire TV's picture quality, describing it as beautiful, clear, and offering great resolution. They appreciate the reasonable price point and find the setup process easy, allowing for seamless connection with apps, Wi-Fi, and Alexa. While some customers have experienced minor issues with the screen, refresh rate, remote control, and occasional glitching, the overall positive feedback suggests that the pros outweigh the cons for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 366 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    High End Toshiba

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV's I own. I wake up late night to stare at this tv....whether it's streaming random 4k content, movies, or video gaming. Stellar tv that many overlook is this tv-saturated market. Definitely best bang for your buck. Had the tv for 6 months now. No regrets ... no need for a soundbar either as the sound on this tv is dynamic and gokd bass. I missed out on purchasing the 75 inch version for my parents. I just don't understand why Best Buy has discontinued selling this model as it is newer than the C350 model, which is still selling on the Best Buy website. Please bring back stock of the Toshiba m550 75 inch, Best Buy. Or bring in a new 2023 model that is comparable or better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. My favorite thing about it does cause my only source of frustration though. I have an Alexa dot in the room and without changing the wakeword on the TV, I can't get it to let the dot take priority. I love being able to connect all devices and listen to music all over the house with the surround sound on the tv as the engine. The picture is great and it's nice being able to do most things with voice commands. I'm pretty sure I can make calls out with it too since I've got it synced with my smartphone. I'll always take more HDMI inputs, but this one at least has more than all of the competition in the price range and even those above. For the price, smart capabilities and compatibility, picture quality, and overall features, this TV was a steal for me. As I learn how to use my smarthome products better, I'll probably figure out tge one frustration I found with this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great on sale!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a while for this TV to go on sale. Glad I did because it was worth $379.99. Maybe not $799.99. But this thing is built well and it has great asthetics plus a gorgeous picture! Worked out perfect for my garage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refresh rate 60 Hz, not 120 Hz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive television: colors look good, fire TV integration to see exactly what we need with all the apps we use. However our only reason for buying this TV was 120 Hz refresh rate is listed is in the specifications. had we known it was not we would have gone with another television instead.  Probably not Best Buy’s fault, television manufacturers make these specs very confusing and I’m sure Best Buy only put up the specs Toshiba gave them. This is disappointing still everything else on this TV seem to be top notch and Xbox series X sees to work really well with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for this tv for a few weeks now: -great sound -has Dolby vision -bright Haven’t hooked up to the internet or set up the Alexa aspects, I have ROKU stick 4K with Dolby vision as the main device and it handles great. Certain 1080p stream content is hit and miss.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Loving my Fire TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for a full year now and it is awesome! Sturdy construction. The legs are massive! Super clear picture, crisp sound. I love having access to Alexa and using my own photos as a screensaver via Amazon photos. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, great sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my old tv a Panasonic 50" Plasma for 13 years so looking for a replacement was quite an eye opener. I chose this tv because it had the best picture and sound in my price range. The reason for 4 stars is the Alexa app., I have a Amazon echo next to my chair and every time I talked to my tv there was a conflict with my echo, so I turned the speaker off on my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Toshiba Fire TV. I replaced a TCL smart TV and the picture is much crisper! Great sound without a sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Flagship designation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible television is well worthy of being in the flagship series. Detailed yet realistic looking, without artificial brightness to show shadow details that one wouldn't see in real life. Bright, vibrant colors without being overly saturated. I also have the 75" top of the series and the PQ is breathtaking. That is why I replaced a higher-end 1080p set with this 4K set. We are not disappointed in our choice(s). Highly recommended if you can still find one. (My cell phone camera blows, the pics don't do the TV justice in the least.)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AWESOME SCREEN & SOUND QUALITY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS AN AWESOME TV WITH HANDSFREE ALEXA AND GOOD SOUND QUALITY TOTALLY RECOMMENDED!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hands free Alexa appt. Nice picture and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba does it Right!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great color, sound, Alexa is responsive, and it was a breeze to assemble the brackets and set it up. Retired my old one from 2012, Toshiba is my brand!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hands free Alexa. Easier to skip adds on YouTube and also easy to get places when the remote is nowhere to be found.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toshiba TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy install on wall mount! Nice picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv toshiba

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy as my TV toshiba I loved it very good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best color and resolution that I've senate Best Buy and way better than my 4 Vizio TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Fire Stick Needed:)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fire Tv. As long as I have WiFi; it comes straight to my Home Menu. I can even reboot in my Settings & go to Network & Bam!! Very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t upgraded for a few years and I’m so glad I waited for this TV! Superb picture & sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AN AMAZING TV!!! I normally can find something to gripe about ...not this time!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek smart TV. Looks and works well. So far, happy with purchase.

    I would recommend this to a friend
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