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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 18 reviews

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  • Ease of Use

    Rating 3.9 out of 5 stars

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72%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Took a chance--bad result

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dubbed about 40 minutes of VHS to DVD before the VHS player malfunctioned: Audio continued streaming, picture was completely garbled. Tried several other tapes, including one commercially recorded, with same result. Would have been great, as was simple to use and liked the on-line buying experience. Will say, however, that Best Buy COMPLETELY resolved to my satisfaction. They took the item back at the store and credited my PayPal account, for which I received a confirming e-mail from PayPal upon arriving home (a trip of only about 20 minutes). So thank you is in order for standing behind the product! Based on my experience, I would certainly avoid this particular product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to Convert old vcr tapes & camcorder tapes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a present for Christmas. The first one I received came quickly, but would not work. Taking it back to Best Buy was a snap, and it took all of 30 seconds for them to take it back. The next one came quickly and it works great! It took a little work to figure out how to set it up from the extensive downloaded manual, but once I figured it out, it worked perfectly to convert videos to DVD but even better to convert all my high 8 camcorder tapes to DVD using my camcorder easily connected to the front of the DVD player. I am so glad that I now can convert this precious footage without paying massive amounts to have it converted!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent player; not exactly 'refurbished'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one Toshiba DVD player and wanted a 2nd one for another room. I went with the 'refurbished' model for the price. It works fine, no concerns there, but I wouldn't call it 'refurbished'. There was a home-burned DVD in the drawer when I received it, and no user manual. Batteries in the remote were Duracell or some such, not the usual cheap 'factory' cells. Fortunately it is similar to my other model so I have been able to use it with no problems. This was more like an open-box return that was resold without much inspection. Buyer beware.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great combo for biginners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it very simple to hook up my self, the instructions were very simple. I like transfering home video to DVD for a more permenant storage and use. The manual made it very easy to learn how to use this machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says it does. Takes some time to setup since manual not user friendly. Disapointed you can not copy a vcr tape to a dvd Unable to record on Componet or HDMI. However, or regular setup it plays and tapes in wide screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit mostly to record DVDs but my second reason was for the VHS player. There are a considerable number of tapes here and this one unit makes the setup neater. One player recorder sitting on the self instead of two or more and the extra clutter of wiring.

    I would recommend this to a friend
  • Cons mentioned:
    Dvd tray

    Rated 3 out of 5 stars

    2nd time is the charm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first set this up, the VCR did not work properly, then the DVD tray stopped working. I returned it under warranty, and this replacement model seems fine so far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dvd tray

    Rated 2 out of 5 stars

    Would have been nice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a week. Loved it, untill I went to dub VHS to DVD and the DVD Tray refused to open. Took it to my local location, they looked it over and made a full return.. I'll be looking for another model to replace it with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Combo works perfectly, with quality images.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comob works perfectly. I dubbed all my VHS tapes to VCR disks with ease. I can't record from the TV, however, even though the combo has input plugs. Still trying to figure that out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice VCR/DVD player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a VCR/DVD player from Best Buy over the internet. It arrived promptly, was easy to set up. Haven't had a problem with it. Good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift -my boyfriend realy likes it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use-easy to install my boyfriend realy like this DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little reluctant to purchase this because it is a refurb but went on and did it because it had the HDMI cable include which is a wonderful saver being that those cable cord cost alot. I am extremely pleased at the performance of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for bedroom or family room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for them old VHS tapes, and my DVD's works like a champ!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HD combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price... the HD upconversion is cool. A little confusing setting up the HDMI

    I would recommend this to a friend
  • Cons mentioned:
    Dvd tray

    Rated 1 out of 5 stars

    Received in non-working condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD motor gear did not work and could not be repaired. The price would have been great had the unit been usable at all! I was very disappointed that I received this unit in a non-working condition.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was simple - Delivery was fast - Hassle-free shopping always welcomed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a nice system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be even a better product once they start putting a coax in and out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for and did not work when it showwed up. Now I have to spend time to get it back and get something that works.

    No, I would not recommend this to a friend
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