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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers express satisfaction with the Solar24 24,000 mAh Portable Charger's long battery life and its durability, noting that it has withstood drops and rough handling. The solar panel feature also receives positive feedback, although some haven't used it extensively. The flashlight is considered a useful addition by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Battery life, Charging speed, Durability

    Rated 5 out of 5 stars

    This portable charger is an absolute must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid hiker, which requires the use of my phone for GPS directions on the trails. The GPS uses up my battery fast, so I knew I needed to get a portable charger for emergencies. I wanted something that would withstand the elements on the trail if I ever had to pull it out for a charge. The ToughTested portable chargers are the only chargers that fit the bill. I purchased the 24,000 mAh size just to be one the safe side. The thing is MASSIVE. I haven't tested the durability yet, but on one of my hikes my backpack got soaked with this in it. When I used it in my car on the way home, it worked perfect. I had my GPS and music from my phone playing while it was charging, and it went from 10% to 60% in like 40 minutes!! I was absolutely impressed by the charging speed. Haven't used the solar panel yet, but tested it to see if it charges in the sun, and it does. The flashlights are also a great feature in case you ever get caught in the dark. This device should be something that everyone owns, considering that we live in a very connected and electronic world these days.

    I would recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Hi ,

      Thank you so much for the kind words! Your support and satisfaction mean a lot - we're happy to help. :-) MainA

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item! The quality is amazing! Very happy about the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPPOINTED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this as poor because after waiting several weeks the product was never delivered and this is the second time ordering a solar portable charger that became unavailable, after the store clerk had checked that it was available and I placed the order. the company should place these kind of orders for free to their store and charge the customer when picking up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Very good quality charger for devices.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has to sit outside. But the Beasty quality of the itam is it can charge by sun and usb charge at the same time. It's also a turbo charger if you got a good enough cord. Never had it dead since purchase. Thank you best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability, Solar panel

    Rated 5 out of 5 stars

    Solar Extra battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    long life charging and easy to carry around. Solar charging is really good too.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability

    Rated 5 out of 5 stars

    Definitely worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even count how many times I have dropped this big ole brick and it hasn’t even dinged it. It also charges your device super fast! I’m talking. 50% in 10-15min.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Big enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and heavy. Staying charged just fine. Bright light that will blink and everything if you want. Wpoint wirelessly charge..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Toughtested charging brink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not disappointed. Very nice battery back up. It actuality charged my laptop from 20% to 100% with some charge left over.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Solar panel

    Rated 5 out of 5 stars

    Save your life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome power bank if you’re anything like me and you forget to charge it !!! It being solar will save your life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bigfoot Power bank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life Saver Love It. Definitely recommend to a friend and family

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very well built and good battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this is a piece of my emergency prep plan and to use as a extra battery when needed. After fully charging I was able to charge my phone, tablet and watch for 2 days with still a little power left. Very happy with the battery. I haven't figured how how fast the solar charger recharges yet.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Almost 1 yr review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in December 2023. In September 2024 it just stopped working while my phone was plugged in. I thought it might need a charge itself but no. While it worked it charged my items very fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power on the go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge lasts a long time. Compact design makes it easy to bring on the airplane or while bicycling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing power bank

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Used it for over 5 hours and it only lost 1 out of 4 bars worth of power and charged my phone fully. Have not tested the solar part as I may not need it at all for that. If our Texas power grid goes out this winter and I do need it, I will update my review.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Safety Away From Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! Excited to have this to charge my phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Solar panel

    Rated 5 out of 5 stars

    Solar battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges 8 to 10 cell phone from dead and and the solar power is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Flashlight

    Rated 5 out of 5 stars

    Best Solar Charger!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Solar Charger, durable and great flash light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really reliable charger for the military and being in the field, when through a lot with me. Heavy rain and drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used one for one year on the field. The best power bank on a market - sturdy, reliable and real 24000 mAh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JH

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to add to my emergency kit & fortunately, have not yet had to utilize it, but view it as backup & peace of mind. Takes a while to charge it the first time, just so you know.

    I would recommend this to a friend
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