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Customer reviews

Rating 3.5 out of 5 stars with 635 reviews

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66%
would recommend
to a friend

Customers are saying

Customers appreciate the bravo Item Tracker for its key finder feature, which makes finding keys quicker and easier. They also value its small size, which makes it convenient to carry around. However, customers have concerns about its battery life and limited range. Some also find the volume level and sound to be a bit quiet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 635 reviews
  • Cons mentioned:
    Accuracy

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product but doesn't always show you exactly where the item is!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this product would find my lost phone even if it has no battery which is how I interpreted it but evidently it does not do what I had needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Life Saver, can be a bit annoying but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for wallets, works like a charm, the size is perfect for a wallet even better to slip into a purse, bag or luggage. Can be a bit overwhelming with the alerts, I bought it for my friend who would consistently lose his wallet, he loved it!! I on the other hand hatted how his phone would blare loud music when he woukd get 5 feet away from his wallet. I forsee 5 stars When more Consumers take advantage of this product. A smart feature that will automatically send you a location your lost device even when you are miles away. Lets say Jonny gets home and discovers that he left his wallet at An Amusement park. Johnys phone died earlier in the day so he didnt get the alert that he was slipping away from his wallet. Johnny and his phone are well beyond the maximum range. Johhny simply logs into the Trackr ap and is able to pinpoint his wallets location all because UNKNOWN USER has tracr as well and was able to inadvertently communicate with Johhnys lost wallet by way of the tracr device behind his CC. Johhny would have had to call 6 gas stations 12 restaurants, 8 card issuers, filed a police report, dmv trips, etc. Johnny is able to save himself the wild goose chase. Johnny has one phone call to make. Johhny is happy he had tracr.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Work great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife constantly loses her keys, and these have helped her find them twice now. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used these during our family trip to Disney Orlando and attached them to our active 3 yr old and 4 yr old family members. We had the option to rent the Disney Bands for $14.95/day, but those would only be available one-time, so we decided to buy the Trackr Bravo for just a little more money. What a great decision because these work everywhere. The Trackr Bravo worked great and actually had better coverage than advertised. Also, we chose the Trackr over the Apple Tile because of the ability to replace battery. I highly recommend this product!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works okay, but I had battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Trackrs after reading the reviews and felt it had some advantages over the competitor. After three months of not having had any need to use them, I decided to see how they were working and found both of them with completely dead batteries. I sent a message to Support asking them if this was typical and never got any replies. I ordered replacement batteries at their reasonable price of five or six dollars for 10 of them. When they did not arrive, I decided to call the telephone number that appears on the emails I have been getting regularly from them. The recording said they are too busy to take calls and asked me to send them an email. It's been 11 days since my credit card was charged for the batteries. I have no email confirmation and so far have not received them. I have mixed feelings about the product given the support and battery life.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    tried it on my dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    minimum feet is 100ft for tracking, only good if others use TrackR for bluetooth locations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm that goes off is barely audible. They should of made it louder. Very disappointed in this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    It works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought the Tile tracker (based on the reviews) and I tried to get it to work but it was inconsistent, so I returned it and bought the Trackr and it has worked every single time. I've had it for over a month now and not one problem with it. It has saved me on days I'm running late. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tracking system for your luggage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TrackR is a great tracking device the only complaints I have is the price...

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Love My Tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the tracker for my dog, Charlie Brown. He likes to roam and I can find out what specific street he is on and get him home He likes to visit the other dogs in the neighborhood and sometimes spends too much time roaming. It is a great tool!

    I would recommend this to a friend
  • Pros mentioned:
    Gps
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as promised. Is bluetooth, not GPS, so needs to be nearby. Very high pitched quiet beeping is hard to locate if it's in a big bag or in clothing/pockets. Only reason that I didn't give 5 stars was because the battery promised to last a year and only worked for a few months before dying.

    I would recommend this to a friend
  • Cons mentioned:
    Range, Volume

    Rated 4 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are okay wish it had a longer range and be a bit loader, for i used them at the airport but they do seem to work, would be cool if you can control the alert with range, like on a backpack beep if gone from you in a short range or been with gone (or found) in a long range in a airport

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for finding your keys if u have a child who like to play with car keys and loose them.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    Does not work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 for my wife who is constantly loosing her keys and purse. After following the set-up procedure, it seemed to work OK. Next day when we tried to locate the keys the TrackR would not beep to idicate it's location. It works the other way around to activate the IPhone, but not the TrackR. I went through the whole set-up procedure again several times and exactly the same thing happened. Not much use if you want to find your tagged items. I contacted their Tech Support, and they did not answer. Should have bought the Tile instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't bye it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems setting up when I bought it. Their web site was no help. Several people the same problem, but there were a lot of negative comments that a promised video wasn't any where and there was little or no help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that I can use it both ways and that it is small

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 4 out of 5 stars

    Neat device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ove it so far. I always lose my keys so it's very convenient. Sleek, thin design. Seems durable - I have been carrying it around on my keys and biking, etc, it hasn't shown any wear. Very convenient app & easy to set up!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Range

    Rated 1 out of 5 stars

    Don't buy this product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this product till they make improvements. I, in the past would purchase Tiles and the only bad part about that was you had to replace the battery . So when I saw this product that had a replaceable battery I thought it was the perfect replacement. The problem is that the product does not work ( won't program or work when I could get it to program )as advertised and also the app is terrible. I think they have a great idea here with the replaceable battery but the product just is not ready for consumers. I may have to replace the battery in my Tile about every year, but at least it is reliable and works every time. My advice is to Get the Tile brand instead. For those that don't know a "Tile" is a very similar product but does not have a replaceable battery. I get at least a year on the battery and in some cases closer to two years. If they had a replaceable battery it would be the perfect product. The funny part was Tracker Company kept sending me emails of what I thought of their product and when I told them it was terrible they kept sending me the very same form letter to ask me to review the product, so they're not even reading my review, it shows me they don't care. Also I purchased 10 of these for Christmas presents and had to return them all . I replace them all with the Tile tracking devices. Keep in mind these products only work within Bluetooth range so don't be deceived with either of these products advertising, they both make it look like you could find these via GPS which is not true, just understand their limitations and for the lost keys in the house that fell between the couch cushions it is a awesome product that you will be so thankful you have when you need it. Just get the Tile brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of my wife asking me, "have you seen my keys?" So I bought this little jem and it works good. As long as she doesn't misplace her phone too.

    I would recommend this to a friend
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