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Customer reviews

Rating 4.1 out of 5 stars with 93 reviews

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81%
would recommend
to a friend

Customers are saying

Customers appreciate the easy setup, loud beeping sound, multiple color options, and small size of the pixel Bluetooth Item Tracker. They find these features particularly useful in helping them locate their belongings, such as keys, after misplacing them. However, some customers have expressed concerns about the battery life of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 93 reviews
  • Pros mentioned:
    Sound

    Rated 5 out of 5 stars

    An awesome way to keep track of easily lost things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is extremely loud compared to my TrackR bravo! The lights surrounding the device make it AWESOME for my wife to find inside of her purse and when the Roku remote falls inside of the couch cushion. I am extremely happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love size, colors; connectivity slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of TrackRs. My first purchase was for the larger Bravo. I have placed them everywhere: in my wallet, car, purse, phone and cat! Surprisingly, I use it most to find my cat and it has saved her from being locked in a closet all day. The things I don't like are(1) the app is always on and draws down the battery and (2) it often take a long time to "search" for a device, even if it is in the same room. I don't have a solution to either problems. Customer service is wonderful. The pink Pixel's volume was much softer that the other two, and TrackR send me a replacement immediately. When I got the replacement it was a black one. I really wanted pink to match my cat's collar and another replacement was promptly sent. Way to go TrackR!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Size

    Rated 5 out of 5 stars

    Only if

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only if I had purchased this item before my $500 keyfob was lost and to be replaced at the dealership. I can see the value and benefit of having this tracker on my key chain now. I would highly recommend this item in helping track small items. I have now stuck the tracker onto my new keyfob along with the tether string in case the provided double sided tape doesn't hold. It took minutes to set it up and you can even assign your favorite song to locate your phone. This thing is really small too; smaller would be great but good for now!

    I would recommend this to a friend
  • Pros mentioned:
    Sound

    Rated 5 out of 5 stars

    The best tracker device by far! No contest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the colored plastic ones. ( Names are confusing.) This one has lights, a loud sound, a replaceable battery and it actually works. It is by far the best locating device we found for many reasons. ( Hint; This is why it is usually the first one sold out.) Having said this, if you follow the instructions you will think this is a pile of junk and you were a fool for buying it. Hints: Use suction cup or stick on pad or a sharp knife to replace the battery. The device can be used on several phones. But if the app is active and open on one phone, it will not work on another. It works ok if you understand this. A few other things but no space to say. The device is remarkable. The instructions are not. PS: You can use more than 10 devices per phone claimed in the instructions if you play with it for a while. Throw away the instructions and good luck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pixel TrackR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it does its job of helping me locate easily lost items. I wish it could be purchased in other colors individually but that is not a deciding factor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tracker. It works great. Great for locating keys but also can be used to locate your phone. I like the fact that you can use the tracker to locate your phone even when your phone may be on silent. If you are one who occasionally misplaces your keys or phone, this tracker works great. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 3 out of 5 stars

    If You're Close

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a lot of people need help keeping track of a few items. I liked that I was able to buy a pack of these gps sensors and I also liked how easy they were to set up using their app. I was surprised to learn that in order to find misplaced items you literally have to go from room to room in the hopes you come within about a foot or so for the beacon to show on the app. It would have been nice if these devices could cover the wifi range, unfortunately they do not. They're still better than nothing though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for finding keys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these trackers. The colors are awesome. They work great. The only problem, for me, is that they are hard to hear. But to be fair, I am hard of hearing; I do wear hearing aids though and they're still hard to hear. But those around me hear it just fine. I just wish it were a little louder. I would recommend these to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound

    Rated 5 out of 5 stars

    Much louder than regular Bravo. Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LED trackr is much louder than the standard Bravo traker. It's plenty loud whereas the standard one is not nearly loud enough. The LED is a nice feature too. Better than a Tile now because it has replaceable button cell batteries.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I know where my keys are!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item because I WAS notorious for putting my keys down and not remembering where. This is a huge time saver although I must admit...I don't misplace them so much anymore. Maybe it is the consciousness of knowing I have the trackr on them now. Ive since purchased more for friends and family. Battery seems to run down faster than stated in the product info. Annoying but there is a battery monitor within the IOS Ap and replacement batteries are free.....forever! And the fact that this device has battery replacement capability...thats a plus over similar tracking products.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Easy to download & use app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always lost my keys and phone. Now I can find it both ways. With the app on the phone or the keys. Yeah!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great if you can replace batteries all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 5 pack in October 2017 but battery life is not what it claims. Customer service will tell you it's because you need to leave the app running on your phone in the background. But despite this, I have had to replace batteries about every 4-6 weeks since I bought them and the app only allows you to order 1 at a time per device. The upside is there is a free battery replacement program, but the app won't warn you while it's running in the background that the batteries are low, you will only see it if check on the app. The company sent me several batteries at once to help with this issue but it's still happening. They are now sending me some replacement trackr's that supposedly have updated battery life. Maybe that will work but if not, I'm not sure it's worth the hassle compared to getting a TILE (where the battery isn't replaceable but you return it for a discounted replacement/refurbished).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the trackr on 2 sets of keys. It works on 2 levels. You can narrow down on the phone as to where it is generally on a map (work, home, the grocery store etc) and then once you're close you can activate the sound function and follow your ears to the object. It's not perfect but way better than randomly looking hoping you get lucky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Alright tracker for newbies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple friendly to usebut lacks all the extras that we get with the tile

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Absolutely Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one defective which I tried changing the battery on and it still doesn't do anything. Two of the straps broke that connect them to the keychain leading me to losing one of them. Not much I can do when it's in a strangers house now. There is no way to put bigger sturdier keychains on it because it is so small. I had given two away thinking that having the majority of 5 would leave me better off, but now I'm left with only a single one that works and the ones I have given away arent used because they drain phone battery by keeping Bluetooth on all the time. This is the worst product I have bought, and I regret it because I am not even able to bring it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    This are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing these for anyone that loses their pretty frequently. I, myself haven't purchased these for myself but have for others. They are small, helpful and easy to use. With the mobile app, you can access their precise location through GPS tracking. With this particular model, its integrated with LED lights to find it in dark places. Plus, they make different colors to help make them more personal for that special person that you purchase them for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought these for my dad who loses everything. Then discovered they have so many uses. We now have a set on the cats’ collars so when they are outside we can track them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to attach to my Apple TV remote because I kept losing it. I don’t use Bluetooth finding feature, but the flashing lights and alarms make finding the remote easy.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good gps locator for pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to track my cat. Good gps and easy to use, however it is a little bit big to be used in pets (my cat hates it).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Okay tracking device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the overall size...needs to be a little louder...seems to work fine so far.

    I would recommend this to a friend
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