Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1374 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love Trend Micro Internet Security for its reliable protection, user-friendly interface, and peace of mind it provides. Many users appreciate the product's ability to keep their devices secure without causing any noticeable performance issues. While some customers experienced installation difficulties or compatibility issues, the overall sentiment is positive, with users praising the product's effectiveness and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,374 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Trend Micro Internet Security + Antivirus for TTS

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Be safe, not sorry. You need to have security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried almost all Internet Security Suites. Trend Micro Internet Security is a top internet suite. It doesn't slow down my computer like Norton or Kaspersky. I really like the ease and quickens of the system scan. After a year of Trend Micro on my laptop I didn't have one virus or malware. My desktop on the other hand had another Internet suite and when I brought it into Best Buys Geek Squad as it was slow and shutting down was a nightmare. The Geek Squad found dozens of malware and 3 viruses. After they cleaned it up I had them replace the other internet security with Trend Micro. Last inspection there was no malware and no viruses. Now that's performance. In this day and age I don't want no one stealing my information and so with Tren Micro I feel safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this software shield my kids from inappropriate sites and deter theft of our identity!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bully

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes to much control, Oculus wouldn't work ,uninstalled it and was able to get my Rift,S to work went back to my Mcafee

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer a different security program, Toymann247. trend-micro

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Trend has always protected me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say it has protected "me" because these days it is your identity that's at risk and that scares me with so many that want to steal our name and all of our sensitive and personal data. I've used Trend on my laptops for at least 15 years and (knock on wood), have never had any issues with intrusion. I love the ease of use and the reports it provides telling me how many threats it "caught" and prevented. The cost is reasonable and the protection is excellent! Well worth looking into if you have not done so yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Internet security

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it is important to be sure that my work tool is safe from viruses, etc. I am very happy to have this tool and this contract.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection good.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High protection. Safe surf. Protect your device and softwares.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied with this purchase, easy install, easy use, good buy

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Internet Security

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried almost all Internet Security Suites. Trend Micro Internet Security is a top internet suite. It doesn't slow down my computer like Norton or Kaspersky. I really like the ease and quickens of the system scan. After a year of Trend Micro on my laptop I didn't have one virus or malware. My desktop on the other hand had another Internet suite and when I brought it into Best Buys Geek Squad as it was slow and shutting down was a nightmare. The Geek Squad found dozens of malware and 3 viruses. After they cleaned it up I had them replace the other internet security with Trend Micro. Last inspection there was no malware and no viruses. Now that's performance. In this day and age I don't want no one stealing my information and so with Tren Micro I feel safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Protection

    Rated 5 out of 5 stars

    Used Trend for Many Years No problems ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus software offers you many extras (including ransomware protection. I use it for 3 separate devices and can say I have NEVER been hacked. You dont have to be a Geek Squad techie to use this. I keep renewing because of its protection & ease of use!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    A great bargain to beat anywhere else.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that it allows you to use it on 5 devices and it is easy to install, It has excellent protection on your computer. This is the fifth year in purchasing this product from BestBuy. I have checked several other places but this is the best deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALsThoughts

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a valuable asset to have in this age of cyber threats !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DONT WASTE MONEY ON A NAME AND FALSE PROMISES

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U DONT NEED ANYTHING ELSEDONT WASTE MONEY ON ANYTHING ELSE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    martha1942

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with app. and service. employees up today and trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid trial antivirus.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid trial antivirus that came with the computer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service offered when purchasing my mac air with this antivirus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with the Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer and needed programs and data moved to the new computer. There were three computers involved in the transfer and The Geek Squad agent took care of the detail. I have a few more adjustments that need to be made but I feel confident they can take care of these small items while I blink.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works great without slowing down my computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried this protection would slow down my computer, but it works great. I am happy to be protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with what you need help on. Always there when you need it

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Need it!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now more than ever everyone needs this. Good price and great protection. I always get my devices covered with this.

    I would recommend this to a friend
Sponsored