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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 371 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are delighted by the ease of use and high quality of the Deluxe 2022 Federal + E-file and State tax preparation software, frequently praising its ability to find deductions and ensure accuracy. However, some users experienced challenges with downloading and installing the software, and others found the e-filing fees for state returns to be unexpectedly high. Concerns were also raised regarding compatibility issues with certain computer systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 371 reviews
  • Pros mentioned:
    Ease of use, Product quality

    Rated 5 out of 5 stars

    Taxes Made Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and simple to use Makes tax prep very easy Great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software to file your taxes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this turbo tax software bought from Best Buy for last 3 years to file my taxes and it has worked just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Turbo tax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast tax file and easy to enter information. Fast sybmition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turbo tax

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use turbo tax every year. Typically buy at best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Product quality

    Rated 5 out of 5 stars

    Turbotax - does the job and does it well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Turbotax for several years and have found it to be a well organized and useful product. On one occasion the program flagged a situation in which cash rebates from a credit card had been placed into an IRA, notifying us that we could not make such contributions that year. We were thus able to contact the company with which we had the IRA and correct the problem before filing our taxes. This saved us from having problems down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use
    Cons mentioned:
    Download

    Rated 5 out of 5 stars

    Turbo tax review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use tax preparation software. Too bad that the cd isn’t provided and you have to download it. Accuracy has always been good with it being easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    One of the best tax software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax is an online tax preparation software that helps individuals and businesses prepare and file their taxes quickly and accurately. It provides step-by-step guidance to ensure the user's taxes are done correctly, and allows users to easily file their taxes electronically. It's easy to use and cost-effective, with plans that cater to different user needs. TurboTax also offers free tools and resources to help users understand their taxes and maximize their deductions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility, Installation

    Rated 3 out of 5 stars

    Will see if the IRS has more to take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download version is not hard to configure. Didn't have enough options to control the installation specifics other than the directory. Would not load information from H&R tax programs. So far it is not very impressive. Switched because with H&R the IRS kept taking more of the tax returns away with not explanation other than some supposed COVID money deposit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A decent method to filing taxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax is okay, it can walk you through some stuff if you're struggling. Generally makes taxes easy to do yourself, and lets you import previous year's filings to make things go along faster. It is a little expensive for what it is. Some years my State return will glitch out and I'll have to pay for it twice for them to submit. Luckily didn't happen this year but did happen a couple times in previous years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save The Cost of a Tax Accountant.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Turbotax for over 10 years and could not do without it. It asks all the relevant questions and then analyzes the entire return. For someone like me who does not have a lot of complicated tax situations it makes completing your return a breeze. The other thing I really like is that it pulls your previous tax information into your current return saving a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommend this software enough. It's very intuitive, easy to use, and accurate as can be. Love that it gives you an estimate at the end of how likely (or unlikely) you are to be audited. I've bought this product for 4 years now and would never pay anyone to do my taxes again! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Product quality

    Rated 5 out of 5 stars

    Robb p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have used turbo tax since 2012. I have never had any problems with the product or my tax returns. I would recommend this product to anyone even if you have never done your own taxes before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    PRICEY but good software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pricing of the software for this year's tax software seemed much higher than previously. Perhaps I was an early purchaser and the price may have come down. Hence the loss of 1 star. The software remains as my choice for preparing the tax returns (federal & state). In a large percentage of the queries and input, the wording makes any input easy to identify the data required and assuming you have the other supporting documents you need--1099s, W-2, etc. I like the free electronic transmissions for the returns (both state & fed). I recommend the auto deposit option--works like a dream although you do have to keep checking your bank account balance since neither the feds nor the state actually notify you of any deposit of the refunds (if entitled). Word To The Wise == save your tax returns as PDF files and be sure to backup the returns up to another storage area/device in case your computer hard drive decides to fail.

    I would recommend this to a friend
  • Cons mentioned:
    Download, E-file

    Rated 5 out of 5 stars

    Turbotax digital edition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using turbotax for years, this is the first time I purchased the digital download load version. Took a little longer to install but worked fine as always. Only con is that you still have to pay to electronically file the state portion, wish it was included in the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    TurboTax Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax for the last several years to file taxes for my family, and it never disappoints. Easy to follow directions, help at every step. I love that the software has switched to download-only instead of CD, so there is less waste. Much cheaper than an accountant, and just as accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick, easy, but may get IRS audits more frequentl

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is really easy to use, but there are catches. First, you have to install new software each year as each year has a new version and then leave that installed in order to access your old returns. Second, I have used TurboTax for myself and my partner's taxes for maybe 5 years now and together we have been audited by the IRS 3 times. Each time we provide them with the requested documentation and the inquiry ends without us paying anything additional, but it can be nerve-wracking and a nuisance. When I used H and R block before, I can't even remember 1 time that the IRS contacted me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Product quality

    Rated 5 out of 5 stars

    Reliable and Comprehensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year if using a retail version of TurboTax. I find it easy to use. It is a good value if you have multiple people your filling taxes out for. The deluxe version was suffi i net as i did not have stock or real-estate transactions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    E-file

    Rated 4 out of 5 stars

    Accurate and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using TurboTax for years and it's always been easy to use and accurate. Free to E-File the Fed return but $20 to E-File the state. IMHO for a $55 price, the state E-File should be free { minus one ✱ }

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Product quality

    Rated 5 out of 5 stars

    simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using TurboTax for many many many many years and usually just go online and do my taxes and pay their price but this was discounted and purchased it highly recommend TurboTax and I always get a nice refund

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    E-file

    Rated 5 out of 5 stars

    good software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first time to do tax by myself, the software really easy to use, step by step , you never going to lose any you forgot, only state efile need to pay addition fee im not happy nothing else

    I would recommend this to a friend
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