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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 35 reviews

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  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Rated 4 out of 5 stars

    Turbotax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Information from query mot as useful as one would like. It is also not easy to find your way back to forms

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Support was poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble installing this product, made an appointment drove 40 miles to Best Buy to be told that they couldn’t help me and just to return the software. I went to the service desk to return the software and they told me that you cannot return software. Ultimately, I got the product to work by calling Turbotax, but I’m very unsatisfied with Best Buy‘s customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TurboTax Premier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, it is very good, although I do not like some of the format changes for this tax year (2024)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TurboPain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax has managed to make what was a little difficult into a major work. While it worked, it was painful and more time consuming than ever. I have written Intuit to complain, and will probably have an accountant prepare my taxes next year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax is Great...Buy it From Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Turbo Tax for over 20 years. Buying from Best Buy is easy and I've found it to be the most affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal return with rental properties - GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tax software! I used to pay an accountant more than $2,000 dollars annually to do my taxes since we have rental properties and had some foreign income prior. Not anymore as this software handles all my needs and less than $100!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grudgingly admit that it has improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I "hate buy" this software every year to file my taxes. This year's version, I must admit, is actually an improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, BUT ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use. Only problem was trying to download my IRA data. Tried many times but found out later that each time it added that amount to my previously loaded value. Fortunately, I caught this error before filing the taxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is the best. Even though nobody likes taxes. It's great to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbotax review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - does the job each year. I always recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Tax Filing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. Have used for many years. Easy instructions. Logical process. Easy to understand. Thorough. Good options for help and assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and easy to use. The application walks you through every step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it was easy to make a purchase online....Thanks !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to use. Tracks info seamlessly year over year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    B+ Tax Program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was easy to use but I did encounter a few data input issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes taxes with investment income easy. I also have some passive loss carryovers and it takes care of that too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updates were made to make it easier to use and if you used it last year, it imports everything nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple easy great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very happy using Turbotax. It’s always very helpful. Easy to use great explanations. Ran into a little issue. Customer service was exceptional. Quick and easy fix since I never had that issue before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turbotax 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax is still a pretty solid product to use for tax preparation and review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Was able to complete my taxes as well as returns for both my son and daughter. Got a free lunch out of it.

    I would recommend this to a friend
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