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Customer reviews

Rating 2.8 out of 5 stars with 6 reviews

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50%
would recommend
to a friend

Customers are saying

Customers often highlight issues with the charging feature of the Fuel Compact VR Charging Station for Meta Quest 2. Some users have reported that the rechargeable controller pieces do not work well, while others have mentioned that the controllers charge fine but the headset does not.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Don’t recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rechargeable controller pieces don’t really work well. U have to hold them in place to charge, if you let go they stop charging. So we went back to just changing batteries when needed

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Amanda! We are sorry to hear about the experience you've had with your Turtle Beach Fuel VR Charging Station. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset charges with ease but, the controllers are difficult to position in charger to charge so you’re better off keeping batteries in them.

    I would recommend this to a friend
  • Pros mentioned:
    Compact design

    Rated 4 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact design allows for better organization. Works perfectly with my oculus quest 2. The 3 lights in the front confirm that the handsets and headset are properly placed and charging. I would recommend this product!

    I would recommend this to a friend
  • Cons mentioned:
    Hard to dock controllers

    Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to get the controllers to seed in the charging doc..

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you in ensuring you're setting everything up properly. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 5 out of 5 stars

    For real

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actual product was as described on Best Buy online site.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Indicator light

    Rated 1 out of 5 stars

    Wont charge headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers charge just fine but headset wont charge, the lights (amber/orange for charging & blue for fully chsrged) the light for the headset goes blue as soon as you put it on, and i know my headset is 0%

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brad,

      We’re sorry to hear about this inconvenience with your Fuel Compact VR Charging Station; however, please allow us to assist you further in getting your Meta Quest 2 charged properly. Our Support Team is always happy to help and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

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