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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 31 reviews

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77%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Geek Squad Certified Refurbished Elite 800 Wireless DTS 7.1 Surround Sound Gaming Headset. They rave about the great sound quality and the convenience of the wireless feature. One customer even mentioned that the Bluetooth capability allows them to take phone calls and listen to music while gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Totally Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for the new PS4 that I got and their really nice, completely wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for referbished, could of been a lil better tho on the price and quality, overall good upgrade, Once updated and all set up right it works a lil better, esp the mic was a bit tunnel sound

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset with Bluetooth to allow phone calls/music

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Loud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud with good bass and lots of presets on the app!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very impressive. I recommend if your a hard gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is refurbished. I don't think so. This is brand new. Am very happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get a great deal, didn't care about cosmetics. Theven power button and both volume controls did not work. Didn't seem to be "refurbished"

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's seems to be a problem with the audio coming from optical cable. It was very choppy and is definitely not surround sound. I have had the PS golds as well and liked them much more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To loose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The turtle beach headset is way too loose on the ear cups

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    They connect to almost anything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They have a long battery life. They connect to almost anything with Bluetooth or you can use the fiber optic cable that connects to the charging stand. The surround sound is great amd they have enough base to make any movie sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are refurbished ???? Correction These are new!!!! Thanks to bestbuy, amazing sound and quality, don't have a single scratch on them, make sure you take your time to set up everything properly,wires and PS4 settings, otherwise it won't sound as loud. Once I hooked everything up like I should , the surround and the bass were superb, can't believe I got them for such a great deal. Thanks again Best Buy. Ps: I purchased the PlayStation platinum headsets as well to compare both, and these Elite 800 are sooooo much better and cheaper! Save your money.

    I would recommend this to a friend
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