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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1025 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,025 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turtle beach does it again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was a bit confused with the functionality (regarding specific buttons) but after going through the manual it was very easy to get. I really like it. It's very cool to be able to separate in-game audio and chat volume in a single button. I havn't noticed batery drain either so it's very efficient too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low cost option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a while looking for a chat/game mixer that wouldn’t break the bank. This is a great replacement for the original Xbox One controller adapter. Don’t buy it because of the “super human hearing” it’s just a volume boost. 5 stars because it works great but I do have a couple recommendations. Make the mute button bigger, it’s arguably the most important button. Also, the red light on mute button blinks when it’s muted, it should be solid light for quicker recognition since the blink interval is slow. Would definitely recommend. Since most almost no headsets come with a mixer now days, glad to see someone is still making this standalone product. Great to have the controls right at my thumbs as well, no extra cords like you have with some other mixers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Headset Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as intended, hasn't left my controller since I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Definitely worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend this. My 10 yr nephew loved his extra give add on and now use his headset with even older xbox 1s controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great while enjoying some Xbox time I really like the fact I can adjust the volume of game and voice while chatti mg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Turtle Beach adapter really came in clutch, when i switched from a headset with all tht controls on the ear cups to my hyperx. Can control game volume ans chat volume, depending on the in game situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice for muting in game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for muting in game with xbox - especially if you are using discord chat or another platform in game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle beach or nothing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good. I love having control of the audio quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item in order to connect a microphone to my Xbox. This works really great to perfect that task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, have recommended to other gamers as well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle beach volume control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can control my music, game, voice chat from one thing but there is a static which sucks because I have a really nice headset and that kind of defeats the purpose

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to get it to pair up with my Xbox after 2 hours of playing around with it I finally got it to work

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Anthony,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? This device is a plug and play product and should work just fine with an Xbox One/Xbox Series X|S controller that is operating on the newest firmware provided by Microsoft so set up should be relatively easy.

      Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Take care! TurtleBeach

  • Rated 1 out of 5 stars

    Doesn’t really help with anything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly did not Notice a difference with this being used with multiple headsets.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Microphone, Sound quality, Volume control

    Rated 5 out of 5 stars

    Less than buying a gaming headset, better features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a solution to have a microphone and headphones for my Xbox experience. Rather than buying a gaming headset, I purchased this and used Apple headphones. The standard headphones with a built-in microphone and an 1/8" barrel connector. This allows for me to turn the volume up and down, mute the mic, and change the mix between chat and game sounds right from the audio controller. It's great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Very cool but priced high

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool add on to a controller. I tested the superman hearing feature with non-turtle headsets and they worked fine. Basically just a mixer for any headset. Very useful but I think they cost double what they are worth and it's kinda bulky on the controller. But they are cool. I bought these to allow the mic to work on my Razer Nari Ultimates but it did not correct the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume control

    Rated 5 out of 5 stars

    Mic adapter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really enhances your ability to hear as well as being able to adjust certain volumes on the fly is truly amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Microphone
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great for any headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey IMO for what it is but its great to have voice chat & game volumes easily at my fingertips. The middle mute button is super handy as well. Does require an update to your controllers through Xbox the first time you use but only takes a min or two and you're good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected to add a mute button!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this just so I would have a controller mute button like my PS5, but there is so much more to love! The audio controls for chat vs game volume are super easy, the 3 levels of noise canceling sensitivity are super easy just clicking the bottom right button (1 beep = low noise room, 2 beeps = moderate noise, 3 beeps = noisy room). Things in the background people here when I am on PS5 they do not hear when I am using this with my Xbox Elite Series 2 controller on the lowest setting. Audio does sound better, and occasionally (truly not often, to where I would not buy it just for this) the "super human hearing" mode from clicking the Turtle Beach logo button helps for specific use cases, like trying to really pinpoint movement sounds for a minute (it does wash everything else out so I toggle it on and off) or if other game volume is too loud like music or sound effects and drowns out chat, hitting it can help keep you focused without fussing with the game vs chat volume if your audio is balanced how you want the rest of the time. Overall, really impressed with it and makes me prefer my Xbox setup even more now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Microphone

    Rated 5 out of 5 stars

    Really impressive and handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, I didn’t know what to expect of this. But I can now say that this turns any pair of analog headphones (as well as being a workaround to get some USB microphones to work with Xbox) into much better headphones. You get nice EQs, Superhuman Hearing, really nice mic monitoring, and a very easy to use sound mix right at the bottom of your controller. I can definitely see myself using this, for example, when I don’t want to go through the bother of getting my Mixamp set up and having wires all over the place. One wire and you’re good to go with this. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Microphone, Volume control

    Rated 5 out of 5 stars

    Great adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter has both game and chat volume control and the mute button illuminates in a red color when applied so you will know that the mic is muted easily. The in game amplified sound button illuminates green. works perfectly with newer xbox controllers.

    I would recommend this to a friend
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