Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9287 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, comfort, and price of the EAR FORCE Recon 50 headset. Many also appreciate the microphone, compatibility across multiple platforms, and the comfortable fit. While some users mention the volume could be higher and the cord could be longer, the overall feedback highlights a positive user experience. A few comments suggest the bass response could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 9,287 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My NEPHEW LOVE THESE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SOUND QUALITY AND PERFECT GIFT I SCORED BIG WITH THIS ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head pones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my daughter loves it even though she's 11, great for her gaming. It's simple no trying to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Turtle beach recon 50x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very staticky and others I am playing with keep saying they are hear a buzzing sound coming from My mic even when I have it muted. Good for the price but the quality isn’t the best

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Joe!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    EXCELLENT!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got two pair in two different colors, blue and green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got two pair in two different colors, Blue and Green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset reasoning

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works greatttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget friendly headset!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Sound quality is about what you'd expect for the price. Not a fan of the microphone you have to plug it into the headset. Overall I would recommend it for a budget friendly option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a very good headset and I like the color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re fine. They work. Sound quality could be better, or worse. They also don’t fit my abnormally small head which is unfortunate but I make it work. Maybe they sound better if they actually cup your ears lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves them it’s actually the first pair he hasn’t broken highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound clarity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headset and it is light on my Head and the sound is wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this shipped to my son, who's last pair of Turtle Beach lasted over 2 years before we had to replace them. This pair didn't even last 2 weeks. I requested a return for them, but it had to be returned the day of the request and my son's Mom didn't get off work till after UPS was closed and all pick up locations had picked up for the day, so he got a $25 dollar gift that broke in less than a month. Have to contact Turtle Beach for replacement now and ship back at a cost of $9 so great purchase. Will think twice before purchase at Bestbuy in future.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about your experience Watgibson!

      Our Support Team will be happy to assist you with this, so please continue your correspondence with them via email.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    I need a new mic :((

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the hearing I just accidentally threw the mic part away:(

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear that you misplaced your microphone!

      Replacement microphone booms for the Recon 50P headset can be purchased directly from the main Turtle Beach website. TurtleBeach

  • Rated 5 out of 5 stars

    It's Really good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The turtle beaches are perfect. They do everything you are wanting to do with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have it very long and the adapter plug for headphones broke off not gonna get these again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Broken head phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had this product for a month and the plug broke off.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Andrea,

      We’re sorry to hear about the experience you have had with your Recon 50X headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed under that warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Rated 2 out of 5 stars

    Ps4 Ps5 headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side of the headphones work and I really have no way to bring back because I'm disabled !!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Pros mentioned:
    Comfort, Compatibility, Price

    Rated 5 out of 5 stars

    A Hit with Gamers of All Ages!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Turtle Beach Recon 50X Gaming Headset in the striking Black/Green color scheme for my son, and I must say, it's been a huge hit in our household. This versatile gaming headset has proven itself to be an excellent choice for a wide range of gaming platforms, including Xbox Series X|S, Xbox One, PS5, PS4, Nintendo Switch, mobile devices, and PC. Here's why we love it: Sound Quality: The audio quality on the Turtle Beach Recon 50X is fantastic. It provides clear, immersive sound that allows my son to hear every detail in his games. Whether it's the footsteps of an opponent sneaking up in a shooter or the rich, booming soundtrack of an adventure game, this headset delivers. Comfort: Comfort is crucial during extended gaming sessions, and Turtle Beach has nailed it. The Recon 50X features a lightweight design with plush ear cushions that fit comfortably over the ears. It's adjustable to fit different head sizes, making it suitable for both kids and adults. Convenience: The 3.5mm connection is a breeze to set up. It's a simple plug-and-play solution, meaning there's no need for complicated setups or additional software installations. It also comes with an inline microphone, which works remarkably well for in-game communication. Versatility: One of the standout features of this headset is its compatibility with a wide range of gaming platforms. Whether you're gaming on Xbox, PlayStation, Nintendo Switch, mobile, or PC, this headset has you covered. It's a fantastic option if you have multiple gaming systems or if you're unsure about your child's future gaming preferences. Affordability: The Recon 50X offers exceptional value for the price. You get a high-quality gaming headset without breaking the bank, making it an excellent choice for budget-conscious gamers and parents. In summary, the Turtle Beach Recon 50X Gaming Headset is a winner in terms of performance, comfort, versatility, and affordability. It has become an essential accessory for my son's gaming setup, and he absolutely loves it. Whether you're shopping for a young gamer or someone young at heart, this headset is a fantastic choice that won't disappoint.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy the warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for 2 weeks until the metal attachment at the end of the cord became slightly bent which causes glitches now.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Chery,

      We’re sorry to hear about that your headset's plug was damaged in some way; however, please be aware that our headsets are sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance with troubleshooting or replacement service as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Pros mentioned:
    Microphone

    Rated 2 out of 5 stars

    Turtle Beach 50P Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its loud but not a good sound quality for Turtle Beach brand and the microphone is detachable.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there MsThongsy,

      Thank you for leaving your feedback; please let our Support Team know about the experience you've had with your sound quality so they can provide assistance with your headset. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

Sponsored