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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2385 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,385 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset with microphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 6 months or more ago and my son has had zero issues with it. He’s not very hard on his stuff but he’s a typical teenager and leaves it on the couch or ground. It has been tossed around a bit. Comfort, clarity and has already lasted longer than other brands we have purchased him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Classic Turtle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great wired headset that has Turtle Beaches above average sound quality. I have the wireless headset as well and have honestly switched to this one for most gameplay. Call me "old school" but my wired internet connection with my wired controller reduce ALL lag and allow me to have a great gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. They work extremely well for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great Functionality, Poor Durability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality. Very comfortable. Does the job. Poor durability. Aftert about 6 months with very limited use, the plastic band on the right side broke. Never dropped them. Never hit them against anything. I don't know how thats possible while only using them maybe 6-10 hours a week.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Adam,

      We’re sorry to hear about the experience you had with your Recon 70! As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and best regards. TurtleBeach

  • Rated 5 out of 5 stars

    Go To Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to because the sound and mic quality are always great for the price and they're comfortable on my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound just won't come through?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem to be a quality product, however it doesn't work for some reason. It could be a setting on my tv, however, I have followed all of the instructions that came with the headset, still with no luck. I hate to return it so I just use it as another set of headphones however it's disappointing because I wanted to use the chat feature. The sound just will not go through the headphones even if my tv is no longer sending sound out through the speakers. I just gave up until perhaps we can call a geek squad technician to come diagnose the problem. Annoying since these should be so simple, just plug and play. Even without using the online chat, it would be so nice to have a surround sound effect through the headphones since we didn't invest in a speaker set, thinking that these would be for that purpose.. blah

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones have tourned out great and very resistant

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xbox headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an awesome product. The kids love it. We bought 2 of them they were so good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    1 month review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 ⭐️ I mainly purchased this headset to play video games in my Xbox one s and comunícate with my friends/ teammates and connecting it to the Xbox one s controller was simple it’s just a plug and play the headset has very nice comfy cushions and also noise canceling technology, and my teammates say they hear me rally well with out any difficulties. And I have also been using this headset for online zoom classes and did not have any problems connecting it with my hp windows 10 laptop. THEY WORK AMAZING!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Simple and Easy to use

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great. I use them for mobile gaming, audio sounds great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect headset for a kid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset. My lil sister loved it. She plays several hours Fortnite while talking with her friends! It has a good size for a kid

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable gaming headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and definitely worth it! It was not expensive and the sound quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ITEM, GREAT SOUND!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I first got them as a gift for my brother. Then, I got a pair for myself. I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The price point is as mid as the headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good of a sound quality as you’d imagine, nor sound cancelling

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Alexo!

      We appreciate the feedback regarding your Turtle Beach Recon 70 Headset.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son.He said they are great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working, has good quality and is very giftable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset i can really hear the littlest thing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for gaming, great price I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Option for the Price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is definitely on the more inexpensive side of things, but it works well and sounds decent for the price. I have a habit of breaking these things, so I don't want to spend too much on any one pair, but these headphones have held up well over the last month, and I expect them to last at least a year. I mostly chose these headphones over the competitors because you can mute the mic by flipping up the plastic guard. It works well, and I am happy with the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sound quality without spending a fortune

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of headphones are fantastic for the price point. They have a great sound to them that immerses you into the game, music, or show you're watching. I had them on for over an hour and felt comfortable and didn't have any issues. The cushions were adequate and the fit/feel was great. I like the fact that I could easily hear low sounds, water dripping, high sharp sounds, and gun reloads all so clearly. I'm impressed with the sound and clarity as nothing sounded muffled or distorted. The flip up/down microphone is easy to use and smoothly operates when you need to use it. The mic picks up on your voice clearly and never distorts your audio. Overall the cushions are comfortable on your ear and feel good. The headphones are fairly lightweight and don't feel like you're carrying something heavy as you move around. The surround sound is great at this price point as it allows me to hear the audio move from channel to channel and move left to right. These are 3.5 mm audio jack headphones so they're very versatile. Can be used for any gaming system that uses the 3.5 mm audio jack. I also can use these with my mobile device and I love it. One set of headphones that can be used from gadget to gadget. Well worth the money on these. Can't go wrong.

    I would recommend this to a friend
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