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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 60 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the BOOM 4's sound quality, frequently praising its clarity and loudness, even at higher volumes. Its portability and durability are also highlighted, with users appreciating its travel-friendly design. The speaker's affordability is another plus, with many considering it excellent value for the money. Overall, the positive feedback focuses on the audio performance and practical design of the BOOM 4.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 5 out of 5 stars

    VERY HAPPY WITH THE BOOM 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Had a previous BOOM and this one is even better.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback on your Ultimate Ears - BOOM 4! We're thrilled to hear you're enjoying it. We appreciate you taking the time to share your positive experience. Logitech

  • Rated 3 out of 5 stars

    Why does this speaker sound so muffled?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed! Both the Miniroll and the WonderBoom sound far superior at a much less expensive entry point. I don't understand why the boom sounds so muffled???

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate the feedback on the BOOM 4's sound. It's certainly not the experience aimed for, and we want to ensure you get the quality expected. Please connect with our support team so we can help address this. Logitech

  • Rated 5 out of 5 stars

    Boom 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a fantastic range. Clear sound. I love it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted you're experiencing the BOOM 4's fantastic range and clear sound! We're so glad you love it. Thank you for your positive feedback! Logitech

  • Rated 4 out of 5 stars

    Portable Bluetooth Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable Bluetooth speaker plays okay. Could be louder

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We appreciate you letting us know about the volume level on the BOOM 4. We're always looking for ways to improve the audio experience for our customers. Logitech

  • Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter and it was exactly what she wanted.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad your daughter loves her BOOM 4! It's designed for vibrant sound and built for adventure. We hope she enjoys many hours of music with it. Logitech

  • Rated 2 out of 5 stars

    Buttons broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new device and i didnt understand thet the power button is cracked inside the speaker

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about the issue with the power button on your new BOOM 4. We understand your frustration with a brand-new device arriving with a cracked internal component. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Not enough bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough bass too much treble. The beats pill is better

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Ultimate Ears BOOM 4. We understand your disappointment with the sound profile, specifically the lack of bass and emphasis on treble. We apologize that it didn't meet your expectations compared to the Beats Pill. Logitech

  • Pros mentioned:
    Portability, Price, Sound quality

    Rated 5 out of 5 stars

    The Sound That Goes Boom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Grade A materials. Love the features. Reasonably priced. Did I mention it is portable and wireless? Best of all it's waterproof! The other models can't compare. Totally satisfied.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your excellent review of the Ultimate Ears BOOM 4 speaker! We're thrilled to hear that you appreciate its sound quality, features, portability, and waterproof design. Your positive feedback is invaluable to us.

  • Rated 1 out of 5 stars

    Going to return it tomorrow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to return it tomorrow the maximum time playing was 2 hours on a full charge … getting a JBL was very disappointing

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear you're disappointed with the battery life of your Ultimate Ears BOOM 4 and that you'll be returning it. We apologize that it only lasted a maximum of two hours on a full charge. Logitech

  • Pros mentioned:
    Portability

    Rated 1 out of 5 stars

    Horrible! Buy jbl charge 5!! Youll be glad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a fan of the original megaboom! I even bought a second one to pair! Sound was great and the durability of this speaker is ridiculous! However, the charging port went bad on 1 of them, so without hesitation i decided to upgrade to the megaboom 3..couldn't be more disappointed!!! It sucks!!!! Volume doesn't even compare to the original! Buy a jbl charge 5 for the same price..or less! It kills this speaker!!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the disappointment you've experienced with the Ultimate Ears BOOM 4. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked just fine for "3" months (the last one I had worked well for over "5" years, but it became an issue as not being able to recharge. So, I went back to the Best Buy in Orland Parl IL. where I purchased it from to get an exchange, but was informed by the perosn at the return counter that a refund or exchange was only good for a 30 day period. I wasn't looking for a refund but only an exchange for a faulty product. I then asked for someone else and the young lady informed me she was the mgr. So, then I asked for another person I could speak with, and a store mgr. by the name of just BG, explained again I could only use the manufactors warranty, as my "30' day period had expired, as having purchased it in Dec., and not even checking the product to see what the issue was to possibly what was faulty with it. However, he did explain that I should have purchased one of "2" warranties which were avaialbe. This is really a sad situation, as thinking I could rely on Best Buy to stand behind a product they sell. There are multiple retailers which I could have purchased from, but this one having the product I wanted (again as having purchased there several times before) and being close to home. I will never again purchase from Best Buy, no matter what the product is, or their proximity to my home, as its rather insulting having to be told I need to purchase a warranty, rather than rely on what "should be" their reputation as a retailer, being a good business practice to do so, especially after such a short period of time!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed experience. We sincerely apologize for the frustration and disappointment you encountered with your speaker and the return process. We understand your concern regarding the product's lifespan and the limitations of the return policy. We regret that the resolution offered did not meet your expectations, especially given your previous positive experiences. We value your feedback and will use it to review our customer service procedures and product support. Logitech

  • Rated 2 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an ok speaker that eventually wouldn’t stay paired up

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the Ultimate Ears BOOM 4. We understand your frustration with the pairing issues. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

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