Customer Ratings & Reviews

Nathan the geek squad installer from the Corona, CA store who installed the Dynex 47-75 wall mount than the Visio P65Q9-H1 was just fantastic. One shot install and I was ready to enjoy my tv, enough said!

Great service,friendly professional and knowledgeable thanks best buy

Highly professional very clean and courteous and this type of service I truly appreciate

Was very considerate of my needs. Excellent installation and setup. Geek

Two guys came in and mounted the tv hide the wires and placed the box out of view in 25 min flat very professional, exceptional work

Great people very nice. Would recommend to anyone!

Gerardo & Edgar were excellent and professional!!!

The agents came and installed everything to my liking

Young man came prepared for quick install, and when my own oversight meant the TV was too large for my stand, pitched right in to help me rip a piece of wood as a temporary fix. Thank you, super job!

Fantastic service and very nice and knowledgeable. Very please with there work.

They took down the 86 and in that was already there and replace it with another television

The agents were fabulous and very helpful tidy and quick I would recommend this service to all My friends

Nice job on the tv set up. Give me all the information I needed to run the television

The Team were true professionals and did the job right. Excellent Techs.

The agents mounted my tv to the fireplace, and hooked up to internet.

The agent mounted the TV and connect it to all my devices.

Showed up on time, answered all questions and did a beautiful job,

Tv in living room was too low, I was told I needed to get magnolia to put the cords into wall and I thought they would make Magnolia aware of that, NO ONE ever reached out, and cords are still out of wall. We are not happy. Magnolia was suppose to come give us an estimate on home sound system and no one came

I’m expressing my disappointment with the service provided by Thalia and coworker from your company. Recently, as a total tech member I’ve contacted their service to uninstall my old TV and install a new one. They was sent to my house to carry out the job. However, I was deeply disappointed with the work and all the trash that was left on my marble floors. Firstly, the new TV was installed and was mounted crooked. It was not at all straight, and it looked extremely unprofessional. Considering the fact that I paid a significant amount of money for this service, I expected much better. They also damaged my newly renovated home with many holes left on wall. Moreover, the new TV installed did not work properly and was missing the remote. There were issues with the tv remote controlling the sound bar volume. I had to call Best Buy back multiple times to fix the problem, but he could not seem to resolve the issue still, been few weeks now. I am extremely upset about the quality of service that was provided to me. I expected a professional job, and I did not receive that. I believe that I deserve a proper compensation and install the TV properly.

Very unsatisfied with customer service. Have been give incorrect information multiple times. Have spent hours on the phone trying to fix a scheduling mistakes and I have missed 4 days of work waiting for delivery, who either didn't show up or work order didn’t have what the agent on the phone said he had scheduled. Installing two TVs and one dryer is too much for them to handle and thats unfortunate, I’ll be going back to purchasing directly from Samsung, Sony.. Membership has been useless, Geek squad would tell me one thing and the delivery tech would tell me different. My tv was left on the floor after being told two TVs were scheduled for installation. I give up, my time is not valued and would never recommend geek squad to anyone.