Customers regard the Snaptain SP7100 drone favorably for its camera quality and ease of use, with many praising its performance for the price. However, concerns exist regarding flight stability and GPS functionality, with some users reporting unpredictable behavior and crashes. Issues with battery life were also noted, including instances of unexpectedly short flight times. Despite these drawbacks, many found the drone easy to operate, especially for beginners.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 100 reviews
Rated 2 out of 5 stars
Broken
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After reading the instructions and watching tutorials on youtube we paired and calibrated the drone. The first time we flew the drone, in an open field, we raised it up flew it 20 feet away and attempted to bring the drone back towards us when it fell from the sky and crashed to the ground. We ran over to find the arm snapped and broke. We are in contact with Snaptain support to see if anything can be done. If not we lost all of our money as it is unflyable and they do not sell parts.
No, I would not recommend this to a friend
Brand response from Snaptain Team
Posted .
Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you.
Would you please confirm the following information to help us investigate the issue?
1. Whether the drone within the control range when the drone crashed? 2. How was the weather when you flew your drone? 3. Did you recalibrate your drone before flights? 4. Have you pressed down the emergency button before the drone lost control?
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Drone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far we’ll made drone easy to set up and user friendly
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
Easy to used
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This drone if used properly and follow the guidelines will be hard to miss. I enjoyed it.
sadly I'm not sure if the Camara stability or the gimble but you can't see lots of harsh movements.
I will also the range was like 3 miles ..(: Hahah
I would recommend this to a friend
Rated 1 out of 5 stars
Do not buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did everything directions said. Drone went up, away from us and came crashing down smashing into ground breaking. Literally used it 1 time for 5 minutes. Disgusted
No, I would not recommend this to a friend
Brand response from Snaptain Team
Posted .
Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you.
Would you please confirm the following information to help us investigate the issue?
1. Whether the drone within the control range when the drone crashed? 2. How was the weather when you flew your drone? 3. Did you recalibrate your drone before flights? 4. Have you pressed down the emergency button before the drone crashed?
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 5 out of 5 stars
For the cost vs DJI...
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The DJI mini is superior.... But for 250,assuming that you follow directions. It's AWESOME!
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Flight stability, Gps
Rated 2 out of 5 stars
Snaptain SP7100, Not Happy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would not recommend this item. The first time I flew the drone it took about 15 minutes to acquire the satellites for GPS. At first I thought that maybe I did something wrong when I set the drone up. When I finally was able to get GPS and was able to fly the drone performed well. I pushed the auto take off and the drone went to about 3 feet off the ground, all is well so far. The drone was a little unstable but then again I though I did something wrong when I set the drone up. I flew up to about 15ft and the drone started to drift, there was hardly a breeze out. I stayed close around the area that I was and just flew around. The second and third time that I took the drone out I had the same problem of linking the satellites for GPS. I had no obstacles to deal with so I know that wasn't the problem. The pictures that I took came out really well. I was not happy with how long it took to link up with the satellites and the drifting it did.
No, I would not recommend this to a friend
Brand response from Snaptain Team
Posted .
Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
Only drones with a built-in GPS chip can definitely hover without moving because GPS can recognize and define the coordinate by satellite signals.
If you think it drifts too much, ---Would you please check if the remote and drone batteries have enough power? ---Try calibrating 5 times before taking off. ---Fly in a no wind or breeze day and open field place where there are no trees/woods around. --Please try to trim it to adjust its responsiveness.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Fun new hobby!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little drone for the price. It takes excellent quality pictures. The video is great too, but a little shaky because it has no gimbles. It bounces up and down a lot as you move forward. Set up is a little complicated, having to be calibrated before each use, but calibration becomes pretty routine after a few times. The reason for 4 stars instead of 5 is that the battery takes a long time to charge, and I cannot find a spare battery to purchase anywhere. I have searched the internet and have not found a compatible battery. Overall I am happy with my purchase.
I would recommend this to a friend
Cons mentioned:
Gps
Rated 1 out of 5 stars
Stay away unless gps problem is resolved
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a shame. I had high hopes for this inexpensive little drone after reading many five star reviews. I’ve been into the drone hobby for a few years. My son was interested in having his own drone so I figured this would be a good starter. It presents well. Nice case and an overall feel of quality. It was easy to install the app and get started but that’s where the trouble begins. The drone has a one button auto takeoff and hover mode. The drone immediately went into a toilet bowl motion and became difficult to control. In this case altitude is your friend so I took it up to 100’ to try and gain control with no success. The circular motion was increasing in size and I became worried the drone could hit someone or something. The return to home feature was also not responding. I was finally able to get the drone out of gps mode and safely landed it but this whole ordeal took 10 mins or so. This was a very uncomfortable 10 mins. I returned the drone thinking it was a defective unit. Best Buy was great about the return and gave me another unit. Unfortunately I had a little better luck with the next drone but the problem existed with the replacement as well. If you go to YouTube and look up the 7100 it is a known problem. Hopefully Snaptain will resolve the issue because overall it seems to be a great product other than the gps issue.
No, I would not recommend this to a friend
Brand response from Snaptain Team
Posted .
Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you.
Would you please confirm the following information to help us investigate the issue?
1. Calibrate the drone outdoors. 2. When calibrating the compass of the drone after starting up, try to calibrate it at a height of more than 1 meter from the ground, and do not put the drone near metal objects during the calibration process. 3. Try to fly from another location. 4. Please try it in a non-interference environment, such as outside without high-voltage cables or electronic equipment.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Pros mentioned:
Range
Rated 4 out of 5 stars
Great drone for the money!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had the drone for about a week now. So far this drone has blown me away at what it is capable of. One problem is the live feed will start to lag and glitch out the further you go. It’s been up about 130 yds in the air with no problem. Definitely a good drone if you want to stay budget friendly!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Great for a beginnner
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Flies fine, easy to control. signal for camera looses very quickly if there is any interference even a tree.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good beginner drine
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to operate. Canera needs a little more stabalization. But not bad for the price. Nice 4K res.
I would recommend this to a friend
Cons mentioned:
Flight stability
Rated 3 out of 5 stars
Don’t bother
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When working correctly it’s a cool drone. Out of the 5 times we used it, 3 times it had a mind of its own and took off and flew on its own and crashed. Hoping to be able to return.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good little Drone
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little Drone! Easy to fly! Was a great price!
I would recommend this to a friend
Cons mentioned:
Flight stability
Rated 1 out of 5 stars
Drone won't fly
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my husband for Christmas, but because of him getting cancer, He wasn't able to try it until just the other day. It syncs but won't fly he said. I'd like to return it.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Blah
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only lasted a week....rear left motor quit for no reason....now i have a paper weight
No, I would not recommend this to a friend
Brand response from Snaptain Team
Posted .
Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you.
Please follow these steps to troubleshoot. 1. Please turn the propeller by hand to see if it can work smoothly. In addition, please check whether there is any object in the motor. 2. Please check whether the gear is worn .
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 1 out of 5 stars
Regret spending my money.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it stopped talking with the remote very quickly. It was lost within 20 minutes of coming out to play the first time. We purchased it to use for our wedding and never were able to use it. I contacted the store about the warranty I bought, but they didn't cover it because it was lost and not broken. haha.
No, I would not recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Flight stability
Rated 5 out of 5 stars
Great drone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good beginner drown and great camera ! Only issue is the toilet bowling just remove some screws move the tape and it goes away
I would recommend this to a friend
Cons mentioned:
Gps
Rated 1 out of 5 stars
Bad product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Control of drone is questionable at best. Issues with RTH & GPS right out of the box. Drone also has a tendency to toilet bowl.
I tried two different units and same issues!!
No, I would not recommend this to a friend
Brand response from Snaptain Team
Posted .
Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you.
Would you please confirm the following information to help us investigate the issue?
1. Calibrate the drone outdoors. 2. When calibrating the compass of the drone after starting up, try to calibrate it at a height of more than 1 meter from the ground, and do not put the drone near metal objects during the calibration process. 3. Try to fly from another location. 4. Please try it in a non-interference environment, such as outside without high-voltage cables or electronic equipment.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Pros mentioned:
Range
Rated 3 out of 5 stars
Drone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easily controlled in windy days great range overall easy to use
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Christmas gift
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to manipulate it has a lot o features that make you comfortable flying it.