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Customer reviews

Rating 4.4 out of 5 stars with 59 reviews

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90%
would recommend
to a friend

Customers are saying

Customers often highlight the Cadence 16GB phone's ease of use, citing its simple navigation and setup as particularly beneficial. The affordable price point is also frequently praised, along with its convenient WiFi connectivity. Many appreciate the larger keypad and display screen, making it easy to read and use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 59 reviews
  • Rated 3 out of 5 stars

    Hard to find flip phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a middle schooler. Wished there was a better selection for flip phones or other non-smart phones overall. Biggest issue with this phone is the hinge. Over time it gets loose and I’m guessing it probably messes with the internal motherboard. The phone will randomly turn off when you flip phone open/close. This didn’t happen until months down the line but still annoying. Imagine drops didn’t help this either. It’ll have to do for now until kid earns a smart phone. For the price, it’s really not worth it but again limited product availability so it is what it is. Another plus is that unlimited talk/text with Verizon is only $30. Other companies like AT&T cost more for similar plans.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keypad size

    Rated 5 out of 5 stars

    Backup phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little phone. Easy to carry and not overly complicated to figure out and use. Booklet needs work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not A Smart Phone, More Than A Simple Flip Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was purchased for my wife to replace a failed LG-5500 prepaid. We are still learning about this new phone. It is very promising with a but here and there. The few page insert that comes with it does little to acquaint you with the phone. Understandable as the full manual is readily available on line and runs some 133 pages. It seems to work great so far, and we are even learning how to put in a contact number. The real problem was not with the phone, but with Verizon. It turns out that the Cadence is an LTE phone where the LG was a 3G (obsolete) phone. Thus Verizon would not put the new phone on our old plan (which had a lot of minutes on it) The new phone requires a larger monthly layout, but they did put the leftover $$ on my account so we worked it out. Like a Flip-Phone? This one should do the trick. As with ALL new devices, expect a bit of a learning curve. (We couldn't transfer anything from the old phone as it was definitely and completely broken...)

    I would recommend this to a friend
  • Pros mentioned:
    Keypad size, Wifi

    Rated 5 out of 5 stars

    Easy phone to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom. It’s easy for her to use. The key pad and display screen is large and easy to read. This is an upgrade from her previous flip phone because it connects to LTE and WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Inexpensive Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great price. Exactly what I need for when I'm unable to get service on my ATT phone. A good back up phone

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    Great for older adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was perfect for my father, who did not want/need a smart phone. He wanted a simple flip phone that was able to call and text. However, this phone is able to connect to wifi and have data if one chooses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much better phone than my Gusto 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better in rural areas and on 4g. Great reception, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    exactly what i expected for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good little phone for a great price. simple and easy. exactly what i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Old School phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom who simply is not having a smart phone. In the past I've purchased Alcatel flip phones but they never hold up. This one seems pretty solid and reliable. Had this phone for a year and it's still doing great, even battery life retention is holding up. If you must get a flip phone, this would be the one to get. Keeping it Old School and Reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    The techiest basic phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I have to say how impressed I was with all the features this phone has to offer. On top of being able to connect to WiFi you can also run a hotspot off of it! Now it is as basic as a $60 flip phone will get you, but it is great for a child, grandparent or anyone who is just looking to detox from the smartphone for a while. I will certainly keep it as a backup to my smartphone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keypad size

    Rated 3 out of 5 stars

    A good starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the phone was nice and the screen was just right. The phone is basic so it was easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good reception. Easy to use. Buttons are big enough

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flip phone ideal for a Senior...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mother-in-law. She’s doesn’t do too well with changing technology. This phone is strong, durable, affordable, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and reliable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son. He doesn't need a fancy phone just a phone to make and receive calls. This phone was perfect for him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for the elderly or people who are used to using flip phones and have not became accustomed to smart phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cell don't pick up the towers in my home, the phone is good the cell service sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone for blind persons its talks and runs on nuance

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Instructions not clearly understandable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 20 days the callers to me reported it gave message that my mailbox was not yet set up OR that the mailbox was full. Then my phone stopped ringing to notify I was receiving a call. So very irritating. Not a pleasant experience so far. Hope it gets better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple little flip phone, battery is great, phone functions without all the needed bells and whistles!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom. She loves it. For the price it cant be beat

    I would recommend this to a friend
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