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Customer Ratings & Reviews

Your price for this item is $395.99
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Customer reviews

Rating 4.1 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers often highlight the Stream Onyx turntable's compatibility with Sonos speakers, praising its seamless integration and high-quality sound. They also appreciate its user-friendly setup process and sleek design. However, some users have experienced issues with wireless connectivity and the lack of a dust cover to protect vinyl records.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 5 out of 5 stars

    Works out of the box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I was looking for a option for my Sonos system. All of the breaks the bank except this one. You just need this player, no amp needed or cables. Is the best solution.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound when paired with two Sonos fives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very well built sound quality is amazing I have been very impressed with how this turntable streams music form my albums!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos integration is awesome, but...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems cheaply made. I get the impression that i could pretty easily peel the finish off. The cover, like others have said, is a bit lame. I'd love if it was a more typical hinged design, but instead I have to remove the whole thing and find somewhere to keep it while the player is in use. All that said, I think it's worth it for the Sonos integration, which usually works fairly well.

    I would recommend this to a friend
  • Pros mentioned:
    Works with sonos

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and easily connects to my Sonos speakers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could do better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two things I miss, the cueing arm, there isn’t one. Someone like me with shaky hands will miss that feature that was standard in turntables of the past. The second in the dust cover is ridiculous. You must fully remove it for use ( and my wife complains whereever I set it down. In the old days we simply lowered the clear hinged cover and it remained protective over the record.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello GaryD,

      We thank you for your feedback and it will be shown directly to our product development team so we may improve our product for the future. Thank you for taking the time to write this feedback for us. victrola

  • Cons mentioned:
    Wireless connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turntable that was sold to me does not work as advertised. After consulting with the manufacturer, it was clear this is a WiFi system - which was not shared with us,nor the fact there are a vsroof options and none really work with audio jackets. Really disappointed a dm out a lot of money.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hi Jonathan, we're sorry to hear you're disappointed with your Stream Onyx. Our entire Stream Works With Sonos line is designed to work with your Sonos system over WiFi. However, it also includes RCA output for use with non-Sonos speakers. We hope that helps! victrola

  • Rated 5 out of 5 stars

    Spectacular addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful addition to our system. Our vinyl had been just sitting and collecting dust. This has been our smartest purchase. Connected so effortlessly with our existing Sonos system and our old school Onkyo amp setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, easy set up to Sonos, great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this record player. Very easy assembly and set up with Victrola app to Sonos, especially with the videos. Great sound quality on the Sonos system. Sleek look with the dust cover.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the frustration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it works great. However, half the time, it does not find my SONOS speakers. The app for Victrola is clunky and outdated. I am debating returning, it was a large expense for a product I am constantly trying to finagle to work. Not worth the frustration.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    music

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very easy to use. takes a while to set up. Not sure i would buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as says, if you have sonos, it'll connect WiFi

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a few minutes. We tryed multiple surfaces the player set on, we tried multiple records and nothing worked. It would play for a 1 to 2 mins and then went to skipping. I trouble shooted multiple thing and nothing worked. We made an appointment to get it fixed and the geek squad rep said to return it so we did.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello BestBuy, We are sorry for your experience, please contact [email protected] and we would be glad to assist you further. victrola

  • Rated 5 out of 5 stars

    Record player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First record player owned. Plays and sounds amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequent issues with the initial connection, amd remaining connected to the Sonos speakers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk junk junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk junk junk, zero tech support ive left 3 voicemails and never got a reply, never again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Bluetooth connectivity, returned product to store.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello CynthiaF,

      Thank you for your review. This unit does not have Bluetooth and connects to Sonos devices via Wifi. We would be happy to assist you with set up. Please contact [email protected] or give us a call at 1 877-553-6079. victrola

  • Rated 5 out of 5 stars

    Great- record player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and extremely easy to set up and use .

    I would recommend this to a friend
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