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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 433 reviews

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91%
would recommend
to a friend

Customers are saying

Customers commend the Video Conversion Suite for its user-friendly interface and easy conversion process, allowing even non-tech-savvy users to convert their VHS tapes to digital formats effortlessly. They appreciate its affordability, making it a cost-effective solution compared to professional conversion services. While some users experienced compatibility issues and a reduction in video quality when converting to MP4, the overall sentiment is positive, with customers highlighting the suite's effectiveness in converting old VHS tapes and its exceptional customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 433 reviews
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Perfect converter, EVERYTHING needed is included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly! I was able to convert all my VHS tapes to MP4 with no problem at all. ( Windows 10). I also appreciate the different modes, there’s easy mode, and there’s advanced mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m a super hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great for converting old vhs tapes to a digital mp4 files. The process is easy. Don’t let your memories fade away with time, instead preserve them for future generations to come.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Recording will STOP, not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is frustrating the recording will STOP while the camcorder still running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 4 out of 5 stars

    Not bad, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for moving old VHS tapes to a digital format. Having used many other methods of video transfer in the past, I needed a quick solution for a tape transfer. This is easy to use, the connections are easy to follow, and the transfers look about as good as they’re going to. It’s VHS, after all. The main downside is that you have to use their software for ingest. You can’t import directly to iMovie or Premiere. The device saves your files as mp4. There are no quality or resolution controls. What you get is what you get. Software has to be downloaded from the company website for Mac - doesn’t come in the box. As most Macs no longer have CD drives, this is no surprise, and not a deal-killer. You do need a serial number from the box in order to use the software however.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product delivered exactly what I wanted - an easy to use method to transfer my thirty year old VHS tapes to a computer, thumb drive, or DVD. I was able to link my old combination VHS/DVD player to the computer, push the play button, and copy it to the computer. I was also able to edit the transferred footage with standard video editing programs such as Windows Video Editor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product – I am not very tech savvy, but it was easy to use with exceptional customer service. I had to call several times and the representative, Justin, walked me through adding the drivers and explaining the different cords I needed to use for the VCR and my camcorder. I’m so excited. I’ve told several people about it and plan to share it with friends so they can convert their family videos as well. I only wish there was an opportunity to pause the recording instead of stopping it each time. If I can use it, anyone can!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well, but software a bit outdated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well - the only catch is that it is not compatible with newer versions of Mac OS. I had to use an older computer to set up the software. Other than that, it is easy and efficient to use. For camcorders you need to buy an RCA cord and an S-video cord.

    I would recommend this to a friend
  • Pros mentioned:
    Video conversion

    Rated 5 out of 5 stars

    Something Old to Something New(er)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This probably isn't what this device was intended for, but I used it to record video from a twenty-year old analog underwater camera. The camera signal travels through a cable to a small TV screen (CRT) on the surface. The TV has an RCA VIDEO OUT jack but I didn't have any way to record the signal. I was able to use the VIDBOX to connect to the TV and it converted the live analog signal to digital. I was then able to record the live video directly to my laptop hard drive (Win 7). I can't comment on the editing software because I use Adobe Premier Elements for editing. It was an odd configuration but this little unit did the trick. My son used the video in his high school Marine Biology presentation. I haven't had time to do it yet, but I'm looking forward to using my VIDBOX to convert a batch of old analog videos I recorded nearly thirty years ago. So far, I'm very pleased with my little VIDBOX.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well on older devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware: you may have software issues on newer Windows builds (10). I was unsuccessful in transferring a tape on Windows 10 as the software kept freezing, despite running it in compatibility mode for earlier Windows releases. If you run this on prior Windows releases the software works as intended. I have seen other reviews that say it requires you to use your PC microphone and speakers. This is NOT true. It gives you the option to, but it also gives you the option to use the audio source directly from the video device connected to the converter box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works but in a strange way.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save all our old Films from the childhood days and it works just as it says. but a weird quirk is that while your recording the video, the audio is being recorded from your speakers? i had to play the audio from my laptop speakers while my laptop Microphone records it?? its a little strange as i had to leave my laptop unattended and away from outside noise for 2-3 hours while it was recording. i am glad i bought it as my entire childhood is protected in Digital but its just a weird quirk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion
    Cons mentioned:
    Resolution

    Rated 4 out of 5 stars

    Not many options, but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to setup and connect and it works great to get VHS footage into digital format. My only complaint is that there are no options to change the resolution or more editing options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Happy To Have Found This

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at so many videos only about converters, I was so overwhelmed with the amount of steps needed just to transfer a video! I was a Best Buy looking for a cable and the sales rep brought me this instead. I decided to give it a try and I'm so glad I did! Transfer a total of 48 home videos from Hi8 to Digital and was able to share copies with my family. Love this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Basic and Effective Video Transfers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 5 stars because it does what it is supposed to do, and did so effectively. The audio was pretty well in sync with video. The software is uncomplicated, and the box is bus-powered (no AC adapter needed). I used it with my High Sierra iMac with good results. Accepts S-video and composite inputs (not HDMI). A file copied to a USB drive worked well in a Samsung recent model Blu-ray player. Make sure you've got the "NW07" version if you're installing on Mac. Both PC and Mac versions are in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Vidio converter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it's supposed to! I was able to pull video from old tapes and make them digital. Product was very easy to use and worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gets the job done, but kind of clunky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item so I could transfer my VHS tapes to digital format. This item gets that job done and has options for importing from other sources, such as camcorder, etc... Straight forward and pretty simple for even a novice. However, I found it to be somewhat limited and kind of clunky. (the capture abruptly crashed on a couple occasions, and I had to restart from the beginning.) If you're looking for a simple and cost-effective way to digitize your VHS and analog tapes, then this will fit the bill. NB: Clean the heads on your VCR before feeding it any tapes. My VCR ate my tape. I had to find a video on YouTube on how to open the VCR, manually rescue my tape, and clean the heads before resuming without a problem. It's not difficult for anyone with a technical background. But beware you'll likely have to deal with this issue if you haven't cleaned your VCR heads lately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Video Conversion Suite is worth the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have VHS tapes that I have stored for more than 20 years but have not looked at them in all that time. I bought the conversion suite and found that it was easier to use than I expected. Now I have all my tapes digitized and accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Works Great, Easy to Set up and Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a handful of conversion cables and systems over the years. This one is by far the best in terms of core functionality. It's easy to hook up and use and the audio and video transfer quality are solid. The transfer software is super-basic. I use other programs to edit and output the final files after transfer, so I can't fairly comment on any editing options that come with the device. I just needed solid hardware, and this product delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Resolution

    Rated 5 out of 5 stars

    This is the easiest (and best?!) way to digitize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking and thinking for years what the best way to digitize old VHS and VHS C tapes would be - and then I stumbled across this at Best Buy and am very glad I tried it. It is as simple as downloading the app, plugging the VCR into the laptop, opening the app and pressing start. It records straight to a movie file that is easy to share send around. There is no need to try and digitize at a higher resolution through a different app, because coming from VHS the resolution is already limited.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the results! I had a box full of old VHS tapes that I was able to digitize and share with my family. Great memories!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video conversion

    Rated 5 out of 5 stars

    Easy to use. Quality results.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Does an excellent job transferring our vhs tapes to digital format.

    I would recommend this to a friend
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