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Customer Ratings & Reviews

Your price for this item is $2,799.00

Customer reviews

Rating 4.2 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers consistently note the Professional 5 Series 30.7" Gas Cooktop is easy to use and install. Many customers also appreciate how fast it cooks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Cooks fast, Easy to use

    Rated 5 out of 5 stars

    Cooktop upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the cooktop. This is my first time buying Viking and thus far would strongly suggest. Cooks evenly, temps are spot on and super pleased with it cosmetically. We were limited to the 30” so I was concerned that I was settling. But I really like it. The install went smoothly and the Best Buy process was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice cooktop. The grates are very substantial and the burners are a superior construction. I had a custom island built for it and it’s the centerpiece of my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Viking NG CookTop!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Viking NG 5-Burner Cooktop has proven a great addition to the kitchen facelift. Happy wife... happy life!

    I would recommend this to a friend
  • Pros mentioned:
    Beautiful, Burner, Cooks fast

    Rated 5 out of 5 stars

    Love this cooktop!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas top looks and works great!! I can cook so much quicker, these burners are awesome!! One of the best !!

    I would recommend this to a friend
  • Cons mentioned:
    Grate discoloration, Price

    Rated 3 out of 5 stars

    not so top quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased in December 2023 because of product name and expected quality. A little over a month's use the cook top grates are already discolored and looks cheap. Really surprised for a product of this price and supposed to be their professional series

    No, I would not recommend this to a friend
  • Pros mentioned:
    Beautiful, Easy to use

    Rated 5 out of 5 stars

    Beautiful and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, easy to use and easy to install...overall excellent

    I would recommend this to a friend
  • Cons mentioned:
    Bad service

    Rated 3 out of 5 stars

    Hall Pass but still do not trust Viking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not trust the Viking brand. I purchased an entire kitchen of Viking this year, and this is the only product that is not defective..yet. Overpriced, bad service, and horrible return policy(BEST BUY).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation issues, Third party installer

    Rated 1 out of 5 stars

    Viking Cooktop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the cooktop but getting the installation done was a real nightmare and ultimately was not completed by best buys 3rd party installer. After the installer cancelled 3 times then COVID hit and best buy suspended services to homes. Long story short we had our LP Provider install it and now we need a credit from Best Buy for services not rendered. Have spoken with store people but don't see the credit yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooks fast

    Rated 5 out of 5 stars

    Cooks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks great and boils water quickly!!! Only downside is having a large pot in the center when I am using the other ranges.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want a fancy one and this worked out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    American made

    Rated 5 out of 5 stars

    Doctor of Cooking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This American made unit is a great cooktop and it's performance has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this series 5 cooktop for a few weeks now. I really didn’t feel I needed a learning curve (electric to gas). The simmer functions are way more precise than any electric stove I ever cooked on. I LOVE the control I have. Many great meals have been prepared, and many more on the way!! Don’t hesitate!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Stove Top is Now a Good Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replaced Stove Top is now functioning perfectly. The lighters for all 5 burners are now providing quick start to fire the burners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New cooktop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cooktop. So far, so good. With the Viking name I expect it to give me good service for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on gas range. I will definitely be a return customer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to make it my mission to share my displeasure with my experience and to have none of my friends or acquaintances purchase appliances from Best Buy’s

    No, I would not recommend this to a friend
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