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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 676 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the installation, price, keyless entry, and ease of use of the product. They appreciate the peace of mind, loud alarm, and overall functionality of the security system. However, some customers have concerns about the sensitivity of the alarm, compatibility issues, and occasional unlocking problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 676 reviews
  • Pros mentioned:
    Alarm, Keyless entry

    Rated 4 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a used vehicle that didn't have a keyless entry so wanted to get this mainly for that purpose. The alarm is an added bonus. So far so good, works as it should. I can unlock and lock my vehicle from a pretty long distance. Only reason I'm not giving it 5 stars is that that the remotes I received don't match the remotes in the picture from the ad. I've attached a pic of my remote. I checked the model number and it's the same as in the ad. I'm not sure if I received an older model or if BB hasn't updated their picture. I liked the remote I received tho because it looks slimmer than the one on the ad so just decided to keep it. Either way some people might want the remote from the ad and might not be happy with getting a different looking remote.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm
    Cons mentioned:
    Sensitivity

    Rated 4 out of 5 stars

    Awesome alarm system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 trips to the store and 2 different appts to get my alarm system installed else i would have rated it 5 stars. I started to give it 3 but once installed the installer was very courteous and went above and beyond so i added a star. The alarm is great. Exactly what i wanted and i am completely happy with it. The installer set up the remote to pop the trunk and did some othwr features since my car is a manual and auto start is not an option. The reason i was going to rate this install a 3 at first was due to a lack of knowledge from the best buy employees. I was told i could drop my car off when the shop was closed. The first installer never installed an alarm. The first alarm was missing pieces. I had to reschedule and come back 2 more times to get this installed. Overall im happy. The remote is sensitive. I have set the alarm off with just the keys in hand. Still its a very nice alarm system. Horn and lights flash as well as alarm sounds when activated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Viper keyless entry/ alarm on older 4runner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer Ben, was awesome! He knew my old 97 4runner very well, and everything it took to get the viper alarm installed. Even came back for a programming issue, and he was able to figure it out in less than 5 minutes! Seemless install, with no wires seen! It's been a perfectly operating system since day 1! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Sleep comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for my car since I got the luminous bar pioneer. This security has saved it from getting stolen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions just as I thought it would. I was super glad to have remote access to my door locks again! Only thing I would improve on is the feel of the remote buttons. One long smooth flat surface with no way to differentiate the buttons by touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ALARM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, had another alarm that was causing issue with the kill switch and this fixed it. The instillation gut was great. Great deal for the cost. (Did not go with the Auto Start on this one).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Viper experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an awsome experience with my installation .my installer was very informative about the system . I very satisfied and would recommend it to friends and families .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viper alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Viper alarm works very good. I’m very impressed with that. I’m going to tell my friends about it so they can go to Best Buy to buy alarms too for their cars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE FOR VALUE OF SECURITY INSTALLER WAS VERY PROFESSIONAL NICE CLEAN JOB

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive a 1951 Chevy Silverado that had no security. Now it does. Great system the viper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cadillac Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm system was professionally installed and I am very pleased with how well it works.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm

    Rated 5 out of 5 stars

    Great alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my alarm for my truck I have to get use to it

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Installation

    Rated 5 out of 5 stars

    Great system at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this after my 03 F-250 was broken into. The alarm works perfectly, and for its price, there's really nothing for me to complain about, and if down the line I want more features like the the more expensive versions, this system is expandable. I also recommend having the techs at Bestbuy install it for you. They made the entire process easy and the gentleman that scheduled my appointment got me in quickly to help ease my anxiety of having my truck broken into again or worse stolen. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Keyless entry

    Rated 5 out of 5 stars

    Viper Sec System Keyless - The Best Alarm Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viper Alarms has been around for a very very long time. Works great on my wife's car. Her did not have the keyless entry from the dealership. They didnt make it for that year/model. Decided to go with a Viper Sec Keyless Entry. Best decision made. Great product for the money. Best Buy Geek Squad Installers did a wonderful job on the installation. Truly recommend this product to anyone who needs a keyless entry system together with a very loud alarm that can wake up the neighborhood.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Installation

    Rated 5 out of 5 stars

    Good Alarm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alarm very affordable and has worked great so far. Have used viper alarm system in the past and they work great. Free installation was a plus. So far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect for any Vehicle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote start online through BestBuy.com and this is wonderful. The install was just under 2 and half hours which is not that bad. I finally was able to use it in this cold Colorado weather and it works like a charm. Starts well from a distance away so I can have my truck warm by the time I leave work or leave for work.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Security

    Rated 5 out of 5 stars

    Alarm used on my Honda Odyssey

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good alarm system that triggers when within a foot of the vehicle, and the alarm is kind of a warning and will automatically turn off after about a minute if there is no further threat detected. Satisfied and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vehicle Alarm System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced vehicle alarm system. Easily installed by Best Buy installation employees. I was able to save $100 because I am a member of Total Tech (Geek Squad). The alarm is very loud and is easy to use. I like that it comes with key fobs to activate the alarm system. This vehicle alarm system is highly recommended. I installed this on my truck because trucks are unfortunately often the target of thieves.

    I would recommend this to a friend
  • Pros mentioned:
    Keyless entry

    Rated 4 out of 5 stars

    Nice way to up the happiness with an older vehicle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am driving a 2006 Mazda Tribute because of the pandemic. lol Long story, but paid for an liability insurance only makes for a decent ride when you are unemployed. OK, when you are a woman and it takes time to find your key and put it in the door you are less safe. This takes that away. Keyless entry! nice. The little sound when I push the button cracks me up because it seems like it should be on a nicer car, but I know it is working. Another plus was when I wanted to put groceries in the back, I HAD to go to the drivers door to unlock the entire car but now I just push the clicker. Nice. Not leaving my stuff back behind me while I search for my key. Overall installation at the Riverside, Ca. location was a terrible pain in the butt. First they canceled my appointment. Then they sent me an email saying I MISSED IT. Then he worked to sneak me in to get it done asap and he accidentally gave my keys to another customer before me, leaving us to wait when it was 100 degrees. But nice guy and mistakes happen. Overall it is done. I hope it was worth what I paid. I think it was. I am happy I got a daily deal on it and that installation was included in the price. Also he says it has a lifetime warranty as long as I am the owner of the vehicle. Thats pretty awesome

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Security

    Rated 5 out of 5 stars

    Great Alarm!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world of thieves this product gives us some comfort. Thieves are stealing catalytic converters This alarm is loud and sensitive and should serve as a deterrent. For questions contact Bestbuy. Compustar doesn't respond to emails.

    I would recommend this to a friend
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