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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 98 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-98 of 98 reviews
  • Rated 5 out of 5 stars

    Great Alarm System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this product on April 18, 09 made an appointment for the following week, installed on the 22nd. Installer was quick to install, made sure everything was set right, I was in the shop for about an hour and done. Viper is a good product easy to use. Works GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great - Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does what it is supposed to, even has a blinking light to install inside the vehicle to make people think you actually have an alarm. Much cheaper than going to the dealership and getting replacement keys for twice the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product,it really works great,had it for a month now and never had a problem with it,buy one,you will be happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Viper is really good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price. Check with Install tech before purchase to understand additional costs involved such and parts and bypass switches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for installed keyless entry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to add keyless entry to a older vehicle and didn't need an alarm. The product price included installation. The Best Buy team did the installation on time and seemed knowledgable on the details of the vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding alarm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this product for a few years and it works very well for what it is designed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So much easier and safer to have keyless entry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still am very happy with the keyless entry and I didn't have to pay 1800 to toyota to put it in. The service at Best Buy in Citrus Heights is unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Example: Best Purchase Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase ever because 1) It brings me peace of mind when I am not with my car. 2) Keyless entry. 3) Best Buy installed the product quickly and professionally.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good product if you have someone else install it. but not worth the money just for the keyless entry. for a few dollars more you can get a remote start, keyless entry, and security. all and all i wouldnt buy this prouct. i would however stick with a viper brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Viper clicker just ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyless entry was installed by Geek Squad at Best Buy. Sometimes it doesnt unlock, but just clicks something inside. Works best about 50 feet from my truck. Most times it will not work standing at the drivers door. it is better than no clicker at all, and being aftermarket, I am not sure how well it should work or if it is even installed properly. Its just ok, and in my opinion a bit pricey. I had a sub and amp installed at the same time for only $69, so if its so expensive because of the free install, I have to question how much is just the install of the clicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wourks beyond expectation. awesome product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product performs above.expectation, the.LED light.is a nice.touch with keyless entry system, it appears to have an added alarm system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it was the original... great technician

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great until you change batteries in vehicle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said above, every time I have changed batteries in my truck the system has reset and I have to take it back to Best Buy. And good luck getting into an install bay at a Best Buy. Best Buy needs to put "Fixing mistakes on prior installs" before installing new products. I say mistakes because according to Viper, this particular system is supposed to have a memory for when you do change batteries. I would recommend this to a friend, but I will not recommend Best Buy installation. I am mechanically and electrically inclined and can't even get the install tech to troubleshoot over the phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system never worked like I expected it to. 1) Some time when you hit the unlock button it would work, other times it would not. This was from the first day it was installed. 2) When it worked, the safety feature where, one push would unlock the driver side and two times would unlock all doors, never worked. One push always unlocked all doors. 3) After the first two and a half hour install the panic button would not activate the horn. After the two and a half hour repair the horn worked but the doors still would not unlock everytime. 4) Was told it may have a bad brain and I would need to drive 50 miles to another Best Buy and have them install it again or I could wait 5 days for it to be shipped that 50 miles. 5) Spent another two and a half hours having the system removed and refunded.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I thought this thing worked great. That was until winter came and if the temp is below 50, forget about it. If I go into the grocery store for a half hour or so, it might start on the second or third try. I have even gotten my car a tune up since I had this garbage installed, and it is still hit and miss with this thing. I had a CODE ALARM combo remote start and alarm on my Mustang GT and it worked the first time, EVERY time. I would recommend that brand. It costs more, buy it actually works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the system on line with intention of installing on my son's truck. At the time of installation, he was told that since his truck did not have previously installed automatic door locks (only the old manual type) there would be additional charges, which would double the price of the system ($80.00 per door). I have gone back and reviewed the complete description again, and do not find anywhere that it tells you this is only a portion of the needed system to add keyless entry to a vehicle. Do not be deceived by the description. If you do not have the door portion of a keyless system this system will cost you significantly more that what the advertised price is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched and read the online reviews about this product before buying. It sounded great especially for the price, but after having Best Buy install it on my wife's '03 Civic it NEVER worked properly. SOMETIMES it works, SOMETIMES it doesn't. After taking the car back and waiting another 2 hours the Best Buy "technicians" couldn't figure out what the problem was. So they changed the module, same thing happened the next day. We even had a new car battery installed thinking that may be the problem. That wasn't the problem. We're taking the car back, having this piece of junk removed and getting our money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed 3x in 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having it disabled. This. Is. Crazy. Never again

    No, I would not recommend this to a friend
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