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Customer Ratings & Reviews

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Customer reviews

Rating 3 out of 5 stars with 23 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Range

    Rating 3.4 out of 5 stars

  • Camera Quality

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

52%would recommend to a friend

Customers are saying

Customers highly value the Sky Hawk Drone's ease of use, citing its suitability for beginners and positive flight experience. However, some users expressed concerns regarding the camera quality, reporting issues with connectivity, image clarity, and video streaming. The camera's performance appears to be a significant drawback for some customers. Improvements in camera technology would likely enhance overall user satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    A decent drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent drone. It flies well enough. I don't think the anti-collision works at all. The GPS seems to work ok, the aircraft will return home when instructed, or when there is a low battery. The camera is no good the pictures are grainy and it is shaky.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi JasonW, thank you for reaching out to us. We are sorry to hear you are experiencing problems with the drone. As this product has warranty of one year, please reach out to us at 18005929541 or [email protected] quoting ticket number 42951, we will try and help you fix this issue. Thank you. vivitar

  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Avoid this product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to the controller, and app did not connect to the camera. Junk. Guess that's what $150 gets you in a drone.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Greetings,
      Thank you for reaching out to us.
      We apologize for the delayed response, this isn't the experience we aim to provide.
      If the issue persists and you require assistance, please reach out to us at 1-800-592-9541 or [email protected].
      Thank you. vivitar

  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not a stable video transmission

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially liked the way it was able to handle the strong winds outside. The issue i had with this drone was the stream line from the camera to the phone. It was very choppy no matter if you were next to the drone or from a distance, there would be a delay or the image would be slow. My cheaper indoor drone had a better connection and reliability during flight.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi Tonie, thank you for reaching out to us. We are very sorry to hear about the issue with the drone. This is highly unusual. Please reach out to us at 18005929541 or [email protected], quoting ticket number 42405. We will try and assist you further with this. Thank you. vivitar

  • Rated 1 out of 5 stars

    Bad drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this item for about 3wks, its broke already. Wouldn't sync with the app, 2 of the 4 motors stopped working and bb charges to return bad product. I would definitely recommend buying dji over this poorly made item. I'm going to attempt to use the mfg warranty but definitely not worth the $150. Should be more like $75.99 if that

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi there, thank you for reaching out to us. We are sorry to know the unit is not working as expected. Please reach out to us at 18005929541 or [email protected] quoting ticket number 20043, we will try and help you fix this issue. Thank you. vivitar

  • Rated 3 out of 5 stars

    Drone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Engine 1 stop working. Need more improvement. Same issue with 2.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hello William, thank you for reaching out to us. We apologize you are facing problems in setup of this product. Please reach out to us at 18005929541 or [email protected], quoting ticket number 60154. sharing more details of the issue, with phone model, operating system etc. We will try and fix this for you. Thank you. vivitar

  • Rated 1 out of 5 stars

    Drone malfunction.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time to purchase. First drone had a power button that did not work. 2nd drone can not be programed. Need to return because I don't trust a 3rd drone would be better.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi ClaudiaF, thank you for reaching out to us. We are sorry to know the you are having issues with the second purchase also. Please reach out to us at 18005929541 or [email protected] quoting ticket number 42535, we will try and help you fix this issue. Thank you. vivitar

  • Rated 1 out of 5 stars

    Drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash, didn’t want to connect to the controller to fly and the light was not turning on when I open the package

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi DanielV, thank you for reaching out to us. We are sorry to hear the drone did not power on. Have you charged the unit for 4-5 hours before use. If yes, this is unusual. Please reach out to us at 18005929541 or [email protected], quoting ticket number 43295, sharing details, we can try and help fix this for you. Thank you. vivitar

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for a new gamer or rookie in that category…..

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi Marfia, We are delighted to learn that you're having a positive experience with our product! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], quoting ticket number 60687, if you have more suggestions and feedback. Thank you. vivitar

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love My Drone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drone!!! So easy to fly and surprisingly durable. Have had a couple of crashes and the only thing that broke was the propeller or propeller guard that can be easily replaced. Recommend buying a spare battery (if you can find one in stock online). Just makes it easier to enjoy flying the drone longer.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi there, thank you for a review and for your suggestions, we will pass into our concern team. Regarding the battery it is out of stock currently, we request you to check back later. Please reach out to us at 18005929541 or [email protected], quoting ticket number 42203, if you have any more suggestions/feedback for us. Thank you. vivitar

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sky Hawk Drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivitar - Sky Hawk DroneI is An Excellent Drone We really Love It, It Handles Great. A Great Drone For Beginners

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi there, thank you for the great review. Please reach out to us at 18005929541 or [email protected], quoting ticket number 20015, if you have any more suggestions/feedback for us. Thank you. vivitar

  • Rated 1 out of 5 stars

    Calibration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never get it to calibrate it won’t connect and can’t use it

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi Megan, thank you for reaching out. We are sorry to hear you are experiencing issues with the drone not calibrating or connecting. Please reach out to us at 18005929541 or [email protected] quoting ticket number 41443, we will help you to fix the issue. Thank you. vivitar

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good starter drone I recommend this drone!!!!

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi, We're delighted to learn that you're having a positive experience with our product! We sincerely hope that your enjoyment persists. Please reach out to us at 18005929541 or [email protected] quoting ticket number 60211, if you have any more suggestions/feedback for us. Thank you. vivitar

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Drone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning, but it is an awesome drone to use.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hello,
      We are delighted to learn that you are having a positive experience with our product!
      Please reach out to us at 1-800-592-9541 or [email protected] for any help or suggestions.
      Thank you. vivitar

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is awesome to use and fun to explore with each time.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi there, thank you for the great review. Please reach out to us at 18005929541 or [email protected], quoting ticket number 42416, if you have any more suggestions/feedback for us. Thank you. vivitar

  • Rated 1 out of 5 stars

    Will never return to Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product and customer service. Complete garbage. Best Buy has officially lost my business after 20 years.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi Scott,
      Thanks for reaching out.
      We apologies the inconvenience caused. This isn't the experience we aim to provide.
      Please reach out to us at 18005929541 or [email protected] quoting ticket number 20144, we will try and help you fix this issue. Thank you. vivitar

  • Rated 1 out of 5 stars

    Don’t buy this guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrified of being called out for being too mean this time thing never lifted in the air took 2 days on it

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi,
      Thanks for reaching out.
      We apologize for the disappointment and inconvenience caused by the issues with the unit.
      Please reach out to us at 18005929541 or [email protected] quoting ticket number 20178, we will try and help you fix this issue. Thank you. vivitar

  • Rated 5 out of 5 stars

    crazy fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is great. love flying it around. and i got a great deal. totally worth the money.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hello,
      We are delighted to learn that you are having a positive experience with our product!
      Please reach out to us at 1-800-592-9541 or [email protected] for any help or suggestions.
      Thank you. vivitar

  • Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a anniversary gift for my boyfriend.

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi there, thank you for the great review. Please reach out to us at 18005929541 or [email protected], quoting ticket number 42526, if you have any more suggestions/feedback for us. Thank you. vivitar

  • Rated 5 out of 5 stars

    Best drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drone, i like that..excellent good for take panoramic pictures

    I would recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi there, thank you for the great review. Please reach out to us at 18005929541 or [email protected] quoting ticket number 41501, if you have any more suggestions/feedback for us. Thank you. vivitar

  • Rated 1 out of 5 stars

    Stop sending me emails.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop sending me these emails to review a purchase and does your email not have an unsubscribe link!?! I hope you know that’s required by law.

    No, I would not recommend this to a friend
    • Brand response from Vivitar Customer Service
      Posted .

      Hi there, thank you for reaching out to us. We are sorry to here about this. We will forward this to the concern team and do the need full. vivitar

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