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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and bass of the VIZIO 5.1-Channel Sound Bar, describing the subwoofer as "banging" and the bass as "house-rattling." Setup is said to be easy, with one customer saying it was "very happy with the purchase." However, some customers have experienced connectivity issues and found the remote control to be unhelpful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 117 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    tapp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this surround sound system for my sister and now i wish i had order one for me best system for the football games and movies sound so good i feel like i am in the movie

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    nice system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it easy to set set up and works and looks good !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be advertised as a 3:1 surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all it’s advertised as a 5.1; 6 speakers total including the subwoofer. But it’s only comes with 3 speakers and the subwoofer so it should really be advertised as 3.1. You have the sound bar, subwoofer, and 2 rear speakers. Secondly, I’m not very technical when it comes to surround sound systems but I will say that I feel like the system will turn itself off when not in use for awhile. I bought it purposely to use it anytime my TV is on since it’s in such a large room. Lastly, which is probably mostly a tv/channel issue but the rear speakers only play noise (very quietly even when the sound is up very high) once in awhile and even in movies it’s not loud. Overall the soundbar sounds really good and that’s probably the biggest plus to the system.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Joey, thank you for your review today. The sound bar Sb3651n-H6 absolutely has five audio channels and one subwoofer which does make it a 5.1 speaker set up. In the sound bar itself, there will be three speakers contained. Those three speakers will provide the front left and right audio along with a center speaker. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! I was worried being an amplifier guy but it really does the trick!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Vizio soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. It was easy to install myself and the price was extremely reasonable for the outstanding sound quality it produces. I would recommend this brand to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Works...Sometimes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it works great! It disconnects sporadically and you have to reset the device to get it back to working properly again. I have talked to Vizio Support and there is not firmware update for this device despite Vizio's response to another review of this device. Whenever Vizio support has me try something, it works, then an hour or two later it stops working again. Having to reset a device and reprogram it everytime you want to watch tv is not the way for a device to work.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Topper, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you. VIZIO

  • Rated 5 out of 5 stars

    Cool speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an insignia tv 43” inch and was worried it may not work well with the sound bar. However, for the past three weeks, I’ve had fun watching television and watching movies. The subwoofer makes me feel like I really am in the movie theatre. I ended up purchasing the protection plan for it as well because you never know with electronics. However, I’ve never had any problems with my electronic purchases through bestbuy. Thinking about purchasing again for my bedroom. I bought the stands for the rear speaker from Amazon for $30 as well. If I cut off the tv, the speakers and subwoofer auto off after a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clean sound. Thought the 5.1 might be a waste for buying the extra surround speaks but watching a movie with them is nice! Worth buying!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality easy to set up and control Wireless rear speakers are even great

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Bluetooth is a pain. Seems to not work well When trying to pair it keeps repeating "pairing" even though its connected on my phone.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Kaela, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and ease of use. The wires extend really far to be placed anywhere in the room. The subwoofer is super loud and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SOUND, GOOD MATERIAL, I BOUGHT IT TWICE LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Surround Sound Theater Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the item at a great price. Most importantly, the product is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improves the overall sound and dialog from the new smart TV, but nothing like the clear, room-filling complex sound of the old receiver/speaker sets of days gone by.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    surround system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Good surround system great product looking forward to seeing everything you can do so far everything is going good great addition to my sister

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the product for its overall sound for the cost. Having said that, the product worked just fine for 6 months. It now very randomly doesnt accept user input through the remote and stays on but unresponsive until I remove the power and plug it back in. Very promising but fails to deliver even a year of good experience.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Zeal, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat having surround sound! Let’s you hear where enemy’s are approaching from, very useful in FPS.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised by the sound. Easy to plug and play. Didn't expect it to be wired though. Missed that bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Nice sound and bass for $179, cables included. Bluetooth synched right away to my Alexa. Getting sound from my TV was a little confusing as the T-Link CEC setting that need to be enabled was buried deeply in my TVs menus. That is not the speakers, fault however it did slow my installation down a little bit. Very satisfied so far

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but I have problems with connecting.........................................................

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Eddie, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

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